I would highly recommend this place! They were so kind and helpful. They were very friendly too…read more We need more businesses like this!

It is nice in this day and age, to deal with an honest shop. I have taken several of my vehicles…read morehere a number of times for brakes, tires, and shocks, I have never been disappointed with the service. In my opinion, fairness and service is rare commodity in this day and age.

I hope this helps the store out. I love this place. I've been to other Plaza Tires and have had…read moreissues, but this one is amazing. Always super helpful, willing to work with you, and kind. The Arnold location could learn a thing or three from these guys here!

Dropped my car off prior to opening for an oil change and rotate/balance tires. EIGHT hours later…read moreafter hearing nothing and they close in 1 1/2 hrs I called only to find out they weren't going to get to it. Now my trip is postponed and I'm missing work on Monday to take care of it all b/c they didn't have the common courtesy to pick up the phone and let me know so I could take it elsewhere. NEVER AGAIN!!!

Aye! All I have to say is, if they ever lose Jim they will be up a creek without a paddle. He…read morereally goes the extra mile on everything he does. I'm always at Walmart (I have no life), and every time I have an encounter with him it's always a good one. Tiffany is also a big help.

The most honest mechanic I've ever had the pleasure of doing business with. I tell everyone I know…read moreto go here if they need anything done. Scott is awesome!

Scott and the guys are awesome. They have been working on my cars and truck for over 2 years…read more Honest work and great prices. They take good care of my daughters vehicles and never once recommended anything that didnt need replacing then took the time to explain what did and why.

Talon is the best I will never go any where else…read more He's walked me through everything I needed and treated me like family

As my husband and I were traveling to Kansas City, our Bronco got a flat tire from what I am…read moreassuming was a nail. With just a small spare, we had to get the flat tire repaired. We pulled into Dobbs in Festus and noticed they were pretty busy but we had to get the tire fixed. Ethan got us in and out in less than an hour! It was wonderful. Such great customer service. I would highly recommend Dobbs!!

Huge selection of tires both used and new. Super friendly and Charlie is extremely helpful and…read moreknowledgable. This is my second visit and it was great. Great prices. We will be back

I have had two wonderful experiences at Bates and felt called to leave a 5 star review for the…read morewhole team! They are so welcoming and friendly from the moment you walk in the door. Service & quality of work has been great, as well as affordable. I get VERY stressed about anything car related, but I've been truly at ease both visits. I have also waited in the lobby area with my toddler both visits, and they have a little table with coloring books and I feel very comfortable in their space. This is definitely my "go to" auto shop for any future needs and highly recommend

Had my car towed here due to an alternator failure and some tire issues. The quote was extremely…read morehigh compared to other shops in the area but I only had one tow so despite other people saying they were high I figured I would give them a chance. I touched base with the shop to let them know I was working on finances. As I was trying to come up with the large sum of money I was able to find another shop to repair for almost 600 less. I called today to have it towed and they would not release my vehicle until I paid diagnostic fees that totaled $162. Despite multiple communications between Art and I not one time were any diagnostic fees talked about. I wasn't told when I called to let them know it was coming. It wasn't discussed when he provided me with estimates. It wasn't discussed or disclosed EVER. It was two separate fees. One to tell me my alternator died which I knew before I even had it towed there and told him that. The second was a fee to visually inspect my tire and joint. Please stay away from this shop. This is shady business. Be up front and professional with your potential customers when you provide them pricing. Listen to other peoples reviews also. I didn't agree to a fee. I didn't sign anything saying id pay a fee and it was never ever talked about. Had it been id completely understand. People do not work for free and I get that. But this was just wrong In response to the person below NEVER, NOT ONE time was a diagnostic fee disclosed or talked about and you're a liar if you say you told me that. You gave me a quote for services. Broke it down and never not one time ever mentioned the fees and I spoke to you MULTIPLE TIMES. you even thanked me for keeping you updated on the status of my vehicle being there because I was worried it was there for multiple days. You told me not to worry you usually don't stress over it until a vehicle has sat for over 30 days. At any point in time even when I called you to let you know I was having it towed there did you ever mention the fees. Ever. Stop being a liar and trying to make yourself feel better or have your shop look better by pointing out any other reviews I left. That's why reviews exist. I can show you every single time I spoke to you in my call history. The only time I was told about any fees was when I called you to say I was having it removed off your lot. I kept you informed every step of the way and was honest with what my situation was. Sorry I didn't have $1800 sitting around. But go ahead and say that to try and make me look "worse" I should have recorded all those calls so then I could have the audible proof that you're a liar. I never was told about the fees. I never agreed to the fees and I never signed anything regarding acknowledgement of fees. You set a receipt in my vehicle and didn't even provide the estimate copy and I bet the diagnostic fee wasn't even on it because it wasnt ever disclosed. The receipt I have was generated on the day I picked it up. In general as a human being, lying is shady and non disclosure is shady. In a business it's a disgusting practice. Do better and you wouldn't get shitty reviews. I leave honest reviews and the only other auto shop issue I had was again the truth and the shop actually apologized. So piss off trying to degrade my character. So very unprofessional Bates Automotive & Restoration Center (Owner) an hour ago Just to clarify we DO advise there will be diag fees upfront before any vehicle is looked at or an appointment is made. We can't take a customers word the alternator is bad, if we did and installed a new one and the problem wasn't fixed, then we would be the "bad guys" for not verifying that WAS the issue. We need to be certain we are fixing the issue at hand, not just a blown fuse or ect. And let's not leave out the car was here for 8 days while for "managed" your finances and the other shop you're using in your own words here, " a personal mechanic" not even a shop. Of course Billy Bob will be cheaper without overhead and staff to pay for. And once again using YOUR words here, "People do not work for free and I get that" but when we charge for diag fees, we're somehow the "shady ones" Judging by the other reviews from this customer, any repair shop is out to get her.

We are tri-state hardscapes in Dothan Al one of our triaxle dump trucks broke down and it was fully…read moreloaded with stone and it blew air bag and it was raining and we tried a bunch of companies to go fix it and no luck finally found A1 onsite repair and they were immediately on it Dustin and Robert did a great job and I recommend them for any onsite truck repair great job guys

if I could give zero stars I would!! Horrible service and even worse customer service. Just…read moreabsolutely ugly in every sense. made an apt to have an alignment done and they kept the vehicle all day long. I had to call at 3:30(they stop doing alignments at 4) and ask for an update and they then told me that they hadn't gotten to get to my vehicle at all that day. I went to pick my vehicle up and they had moved my vehicle and diagnosed something else was wrong and stated they couldn't fix it. I asked why they hadn't been able to get the alignment done but had moved the vehicle and diagnosed something else entirely; each person gave a different excuse. I missed an entire days worth of work waiting for my vehicle to be done and they couldn't even give me a courtesy call and let me know what was going on.