We are tri-state hardscapes in Dothan Al one of our triaxle dump trucks broke down and it was fully…read moreloaded with stone and it blew air bag and it was raining and we tried a bunch of companies to go fix it and no luck finally found A1 onsite repair and they were immediately on it Dustin and Robert did a great job and I recommend them for any onsite truck repair great job guys

the people are nice, I'll give them that, however, I told them what I wanted and did not want for…read moremy exhaust, they recommended removing parts, adding mufflers, did that...got horrible drone which is the number one thing I wanted to avoid, they recommended putting the resonators back on to try to help that and charged me more than the time it took both times, i also paid them to fix my husbands truck almost $2000, $800 for first 2 visits, now they want another $250 to put them back on which should have been recommended to avoid drone or help bring it down in the first place! they should charge me an hour shop rate only! I called 6 other exhaust shops and they were mortified!! I'm stuck having them put them on because I cannot drive at 1700-2500 rpms, at some point ethics needs to be a thing here!

Asked them to replace the power steering pump and serpentine belt , belt was not replaced nor the…read morepower steering pump. They replaced a line to the pump, charged over 1200.00 dollars and had to add fluid to leave the parking lot. When we brought it back to see what the deal was that's when they told us they did not replace the power steering pump and would not do anything to correct the problem which they had to know was there. So 1200 dollars for replacing a line that did not fix the problem. Go anywhere else but these scam artists

From the owner: Enjoy every day!read more

On a side street is a hidden gem for auto repair. They fix only what is broke at a very reasonable…read moreamount. I have to drop off my vehicle and do not know how long it will take to get fixed, but that is the way car repairs go.

I took my car to Scott's Mechanic on Friday, June 3rd 2022. Smoke was coming from the front hood…read morenear coolant area. Scott diagnosed the issue & said I just needed a new radiator cap and replaced. Prior to me driving away, the car started smoking again in the same place and it was leaking now towards the front near the radiator. Scott informed me a radiator needed to be replaced. At 5:50pm he replaced my radiator and re-installed the fan he had to remove to do so. When he started the car, smoking was still occurring in the same area & he said he couldn't diagnose further until next week. I could drive but be sure to turn off engine at stop lights so it wouldn't overheat and that he thought it was the "coolant fan relay." The next week, he said the radiator fan needed to be replaced and charged me for the part, but would complete labor for free. He said because he'd do labor for free it wasn't a priority. He replaced the fan on 6/7 after he accidentally ordered wrong part. He also replaced the coolant recovery tank. He said the coolant leak damaged a coil and to come back the next day on 6/8 and he replaced a coil & spark plug. $735.00 of charges later, my car had smoke coming out the rear end. I took it to the closest mechanic. "Vehicle Needs New Engine." They completed a compression test. I tried calling Scott that Thursday and left a voicemail that the car broke down and had been smoking out the rear. He doesn't carry a cell phone and doesn't include an email address on his business card. I tried calling him over the next weekend and the following Monday and his voicemail was full. I had traveled from a different state and was trying to start a new life and couldn't succeed without a vehicle. I was forced to get on a plane and donate the vehicle as I didn't have the title in my possession, the state of MS said they mailed and I never received it and couldn't afford to not work and wait a couple weeks to do obtain another. I invested over $5000.00 for it three months ago. He never even called to apologize. I think he mis-diagnosed the car, postponed repairs and feel he may have broke the fan when he replaced the radiator which could have overheated the engine. I also feel he should have known the smoking from the coolant tank could be damaging the coils and corrected. I feel if I would have listened to another local shop, my car would not have been a loss.

I have had two wonderful experiences at Bates and felt called to leave a 5 star review for the…read morewhole team! They are so welcoming and friendly from the moment you walk in the door. Service & quality of work has been great, as well as affordable. I get VERY stressed about anything car related, but I've been truly at ease both visits. I have also waited in the lobby area with my toddler both visits, and they have a little table with coloring books and I feel very comfortable in their space. This is definitely my "go to" auto shop for any future needs and highly recommend

Had my car towed here due to an alternator failure and some tire issues. The quote was extremely…read morehigh compared to other shops in the area but I only had one tow so despite other people saying they were high I figured I would give them a chance. I touched base with the shop to let them know I was working on finances. As I was trying to come up with the large sum of money I was able to find another shop to repair for almost 600 less. I called today to have it towed and they would not release my vehicle until I paid diagnostic fees that totaled $162. Despite multiple communications between Art and I not one time were any diagnostic fees talked about. I wasn't told when I called to let them know it was coming. It wasn't discussed when he provided me with estimates. It wasn't discussed or disclosed EVER. It was two separate fees. One to tell me my alternator died which I knew before I even had it towed there and told him that. The second was a fee to visually inspect my tire and joint. Please stay away from this shop. This is shady business. Be up front and professional with your potential customers when you provide them pricing. Listen to other peoples reviews also. I didn't agree to a fee. I didn't sign anything saying id pay a fee and it was never ever talked about. Had it been id completely understand. People do not work for free and I get that. But this was just wrong In response to the person below NEVER, NOT ONE time was a diagnostic fee disclosed or talked about and you're a liar if you say you told me that. You gave me a quote for services. Broke it down and never not one time ever mentioned the fees and I spoke to you MULTIPLE TIMES. you even thanked me for keeping you updated on the status of my vehicle being there because I was worried it was there for multiple days. You told me not to worry you usually don't stress over it until a vehicle has sat for over 30 days. At any point in time even when I called you to let you know I was having it towed there did you ever mention the fees. Ever. Stop being a liar and trying to make yourself feel better or have your shop look better by pointing out any other reviews I left. That's why reviews exist. I can show you every single time I spoke to you in my call history. The only time I was told about any fees was when I called you to say I was having it removed off your lot. I kept you informed every step of the way and was honest with what my situation was. Sorry I didn't have $1800 sitting around. But go ahead and say that to try and make me look "worse" I should have recorded all those calls so then I could have the audible proof that you're a liar. I never was told about the fees. I never agreed to the fees and I never signed anything regarding acknowledgement of fees. You set a receipt in my vehicle and didn't even provide the estimate copy and I bet the diagnostic fee wasn't even on it because it wasnt ever disclosed. The receipt I have was generated on the day I picked it up. In general as a human being, lying is shady and non disclosure is shady. In a business it's a disgusting practice. Do better and you wouldn't get shitty reviews. I leave honest reviews and the only other auto shop issue I had was again the truth and the shop actually apologized. So piss off trying to degrade my character. So very unprofessional Bates Automotive & Restoration Center (Owner) an hour ago Just to clarify we DO advise there will be diag fees upfront before any vehicle is looked at or an appointment is made. We can't take a customers word the alternator is bad, if we did and installed a new one and the problem wasn't fixed, then we would be the "bad guys" for not verifying that WAS the issue. We need to be certain we are fixing the issue at hand, not just a blown fuse or ect. And let's not leave out the car was here for 8 days while for "managed" your finances and the other shop you're using in your own words here, " a personal mechanic" not even a shop. Of course Billy Bob will be cheaper without overhead and staff to pay for. And once again using YOUR words here, "People do not work for free and I get that" but when we charge for diag fees, we're somehow the "shady ones" Judging by the other reviews from this customer, any repair shop is out to get her.

Have used 5 star automotive as my regular mechanic for my last few car repairs, and have been…read moregreatly satisfied to say the least. I went on a walk in basis, and was instantly greeted with a smile, which is always a plus in my book. I was taken care of quickly and efficiently, and walked away highly satisfied. It's a privately owned business, so the corporate mentality isn't part of this business, which is a blessing, and the prices for repairs are comparable to the bigger repair places without the headache associated with the bigger garages...

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

The most honest mechanic I've ever had the pleasure of doing business with. I tell everyone I know…read moreto go here if they need anything done. Scott is awesome!

Scott and the guys are awesome. They have been working on my cars and truck for over 2 years…read more Honest work and great prices. They take good care of my daughters vehicles and never once recommended anything that didnt need replacing then took the time to explain what did and why.

They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

My trucks water pump failed after a trip, and I called several different mechanic shops, but most…read morewouldn't call back or it would be 3-5 weeks for repairs. My normal shop was having issues with getting help so I called D & J. Dave answered the phone and was super courteous and scheduled me to come in within a few days. On the day I brought it in, he called me shortly after I dropped it off and told me the estimate to have it repaired. They had the truck repaired and I was back on the road that afternoon. I would highly recommend them. Added bonus, the shop was immaculate.

I was traveling through and needed a quick checkup on my AC. They took me in right away and checked…read moreit out. They were very kind and polite and I was in and out very quickly. Best service I've had anywhere this whole month!

I had a bad experience with these people. I put in to have a diagnostic check done four days before…read moreI came in and I was going to drop it off in the morning. They thought I was going to drop it off the whole day and they would get to it when they could. I asked if I could reschedule three days later at 9:00am when they open. they said yes and he wrote me down on his desk. I come three days later and hand him my keys and tell him I want a diagnostic check only and ask how long will it take. he rambled on without any direct answer. I was picked up and I went home. I had to be dropped off four hours later because my ride had to go to work. I go in and ask what was wrong with my car. they said they are not finished with it. I go outside and wait a while and go inside and look through their glass door and am reading their inspection requirements. the owner asks if I need assistance and I said I am just looking. He tells me I need to either wait inside or outside. half an hour later, they are done. He finally gives me the diagnostic and thought I was going to let them work on my car after waiting over three days and five hours on a job that takes thirty to forty minutes to do. I took my diagnostic report and went somewhere else.

This is a great place to buy tires. We usually deal with Robby and he always takes good care of us…read moreand our automotive needs. We've always left with confidence and have never experienced any regret doing business there. My wife belongs to Twin City Jeep club and several of the members have also recommended Tire Bargains! If you've never done business there, I hope you give them a try.

Went for a lift and tires. They did a good job on my truck but stole $400 from me in cash. I…read moredefinitely contributed to the problem but I was counting on their honesty. I trusted Robbie to count the cash I handed him but he miscounted it - first by $1,000. Then when I called and asked him to count again, he admitted there was a mistake made but he still wasn't being honest. I'm sure it's because I'm female and was alone (my husband was killed in a car accident 4 years ago or he would have been handling everything), so it was disappointing to know this business had such deceptive employees. I had only heard mostly positive things about this place but, unfortunately, my experience was anything but. By the way, I contributed to the problem by giving them the opportunity to steal from me. Honest people will not take advantage of it, so I made the assumption that they had integrity. Sadly, I was mistaken and it was a costly lesson.