When we enter the spa it is lovely, clean and smell amazing. We checked in and all went smooth. We had a 60 min massage it started 9 out by 10. My massage was amazing! Jenifer was absolutely perfect masseuse. When we checked in we were asked to choose out " breakfast" on our itinerary it said breakfast i was expecting breakfast. But our choices were brunches and everything was spicy of some sorts srirachas Etc. My sister and I have stomach issues we can't eat any spice so we opted for a charcuterie board and we split it between the two of us. There was a lot of stuff on the charcuterie board but nothing you could possibly eat for a "breakfast" it was more of a brunch with no breakfast food. We left most of it behind as we couldn't eat that for breakfast as our first meal of the day. So we were out of our massages by 10:00 we were allowed to go into the hot tub but there was a sign that said you could only be in the hot tub for 15 minutes so there's 15 minutes taken up, but then we still had to wait till 11:30 for some food i don't know about you but as an older person I have to eat before that. So what do you do while waiting for any type of nourishment in a spa. We decided to ask for our meal sooner than later so that we could leave when the charcuterie board arrived we just looked at each other thinking there isn't anything we could possibly eat on here for breakfast. We ate the grapes and a couple of crackers and left the rest which for $58 for two Sparkling Waters and one charcuterie board that was very small i just didn't think it was worth the money. So I feel that if you're going to go to a spa get a great massage and possibly a meal that is deserving of a spa for that much money go somewhere else where your money goes further. The price of 175 for a massage and 58 dollars for food not edible for breakfast plus tips close to 500 for 2 ppl it wasn't worth it to me. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ read more

Best day spa in Calgary by far! I've been to some other ones like RNR wellness and spa, Banff Fairmont and a couple other ones not even worth mentioning but this will now be my go to! Atmosphere: amazing, clean and modern. Has several different rooms like a cafe lounge to have your lunch. A serenity room which is a super cozy place to just lay back and read a book after your massage. A waiting room with amazing assortment of snacks such as mixed nuts, fresh fruit, cheese and crackers, homemade granola. They also have an espresso machine there. There are around 15 masseuse working the day I went because the place was very full in the waiting lounge which was a downside. They have a steam shower in the ladies room and a hot tub which I love! I wish there was also a coed one for me and my husband to meet up and hangout in but i can live without that. Don't even bother bringing your husband here this is the best place for YOU time. I did a whole 6 hour spa day here. Moisture drench body treatment - amazing! Fell asleep. A therapeutic massage Also great! A moisture drench facial - TOP NOTCH the girl had the best massage techniques I've seen. Seriously still water spa should sponsor meeeeee!!!! I can't say enough good things about it. read more

What a delightful spa experience! From the minute you walk in you are surrounded by luxury. Plush robes, 2 different infused waters, high quality teas, fruit and small spa snacks, oh and I love the mini fridge set between the whirl pool and steam room that is for chilled face towels! The spa treatments are expensive, but not any more expensive then any other spa in "high end hotel" category. I had the signature 60 minute massage - a major shout out to Benjamin. This man has hands sent from the gods. If you can request him you will not regret it. I now have a new yearly ritual to add on to the list of Calgary Stampede fun. Stillwater Spa, book me in for the second week of July.... for life! read more

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Fantastic, relaxing place to have a pedicure. Marissa, the young woman assigned to my treatment was great at what she does and is a terrific conversationalist. I will admit that this spa is more expensive than other places for a pedi ($110 plus tip) but the use of amenities, lounge, the ambiance makes it all worth it as a treat now and then! The polish used is butter, me likes! My toes look fantastic and I am ready for my trip to Vegassss! For the full spa experience, change into the robe you are offered just to be comfortable! Also bring a bathing suit in case your want to soak in your ladies only hot tub before your treatment! I find this spa to be very clean and all staff are pleasant and they want you to have a great experience! If I could live here, I would! LOL! Next time = hot stone massage... read more

LOVE this spa. They have a great whirlpool and steam room you can use prior to your treatment, as well as a "recovery" room with comfy lay down chairs and warm blankets that you can use u till you feel like getting up again. So good! Lovely little waiting area with snacks while you're waiting for your treatment. I had the Pure Serenity Body Treatment 90 and it was very relaxing (I had never had a body wrap/treatment done before). Definitely the best spa in yyc and a great place to relax and unwind after a long day at work. Prices are a bit higher for some services compared to other spas, but it is well worth it because of all of the extras you won't find elsewhere!! Very clean & great service... Highly recommended!!! read more

I love spas, love love love them. I start to feel all cozy and relaxed just THINKING about spas. I've been searching for one that would give me the instant "aahhhhhh" feeling as I walked through the doors like my old stand in back home and Stillwater has accomplished that! You can slip into a terry cloth robe and relax in their lounge (one for men/women or a main lounge) and watch the fish float around while sipping hot tea or fruity water. ahhhhhh The last time I was there I had a pedi done. I was a little sad to find out that the French Pedi did not include 'cleaning up' my feet, but that was my fault for not reading the description properly. The sweet woman doing my toes did a GREAT job, had never had french done on my toes before and I dont think I can go back to regular old polish ever again! She chatted with me and told me what kinds of lotions to use and how to take care of my feet at home myself, she was very knowledgable! I've also been there for a massage before ...uuuuuuuhhhhhhh...sorry ...i'm back...slipped off to "spa land" there for a second. It is worth EVERY penny to go to this spa, let me tell you! Its a great place to go to get away from the world and just relax. read more

Whenever I think back to my massage here, all that comes to mind is: Spa-aaaahhhhhhhh! I've actually never been to a full spa for a massage before so I didn't know what to expect. When I arrived, I was handed a fresh robe and slippers and then taken on a short tour of the facility - spa waiting room, the change room decked out with a sauna, whirlpool and amenities. After I changed into my robe, I wandered into the spa waiting room, grabbed a glass of refreshing cucumber water, a cracker dressed with a bit of goat cheese and raspberry and sat down in front of the mesmerizing salt water fish tank wall. As a former fish owner, I appreciated how clean and well kept the tank was - this definitely gave me the impression that presentation and cleanliness was their top priority! My masseur Benjamen came to get me shortly after I was waiting and ushered me to my room. I was kind of surprised how much the room look more like a surgical room (bright lights, pristine white counters, chrome fixtures, etc) that I was wondering how this was going to be relaxing (I'm used to quaint candle lit rooms that seemed more welcoming). Benjamen went through the different oils they had, noting the benefits of each and letting me smell them before I settled on the mint. I climbed up onto the operating table . . . I mean massage table, the lights slowly dimmed and the table adjusted accordingly and my massage started. I could faintly hear some tranquil music and slowly drifted into a relaxed state of mind. That hour definitely went too quickly as I swear I had just closed my eyes and all of a sudden I was being brought a glass of cucumber water. I was asked if I wanted to go to the relaxation room (ummm YES!), where I settled into some S shaped chair/beds for a few minutes. I eventually made it back to the change room were I wished I had brought my swim suit so I could have taken advantage of the whirlpool. I quickly showered, got changed and back to the front desk to settle up. When I first booked the appointment and saw that it was $130 + tax and tip, I was like what the?! I hope I get massaged with gold and diamonds! But after seeing all this place has to offer, I think it was totally worth it! It's nice to get pampered once in a while and Stillwater is definitely the place for that! read more

Firstly, best.massage.ever. My experience at the Stillwater Spa haunts me (in a good way). I've only been there once for a 60 minute body butter massage. The reception ladies are so incredibly nice and completely accommodating. They let you know how everything works and where to go and all the options you have! You can get there early and use the other amenities in the change rooms, which include Sauna, Steamroom, Showers, Hot tub. You get your own pair of comfy sandals & a lush housecoat. Once it's time for you to go to your massage, you head into a co-ed sort of room where they served 4 types of water (lemon, lime, cucumber & grapefruit) and fruits and some type of nut bar (which I didn't try). The massage room is dark, quite, warm & peaceful. I got to pick the scent I wanted for the body butter, which included milk & honey, lavender, and about 3 others (which I didn't pay any attention to cuz, I'm a milk and honey kinda girl). After the massage I was brought a tall glass of water (my choice of flavor) and I could stay and use any of the amenities mentioned above before I left. They are pricey, but you get what you pay for. I will 100% be going back to the spa, the experience exceeded all my other spa treatments combined. read more

I've been to Stillwater a few times now. I think it is one of the best (if not THE best) spa in town. The change room has a whirlpool, steam room, rain showers, and an amazing assortment of complimentary items including mouthwash, toothbrushes, toothpaste, razors, shaving cream, hair spray, hair elastics, brushes, and deodorant. There's even a mini fridge stocked with cold moist towels! Everywhere you look in the change room you'll find ladies lounging around completely blissed out. If you come to Stillwater, even for a mani or pedi, you MUST come early and use the change room facilities! The only thing that would make the change rooms better would be for Stillwater to become a women's only spa and reno the ladies change room to take over the men's side too! Once you are done in the change rooms, you are told to make your way to the Spa Lounge to wait for your massage therapist or esthetician to come get you. The waiting area has snacks, tea, coffee and water. I even saw someone eating a salmon entree here once. I guess you can order from the hotel restaurant? I got the Essential Quench massage the last time I visited Stillwater and loved every second. They had four great scents of body butter to choose from. Having to make this decision was probably the worst part of my spa experience. My massage therapist Amy was very professional, always making sure the pressure was good. Once she was finished the back and leg massage, I turned over and she folded the massage bed into a zig zag shape to put me in position for the ultimate neck and foot massage. I agree with the previous reviewer, although Stillwater is expensive, definitely on the high end of the price scale in town, Stillwater is worth every penny. Especially when you have massage therapy coverage through your medical benefits :) I would much rather get three awesome massages per year than five or six mediocre massages. The only thing I would not recommend going to Stillwater for is a pedicure with a group of three or more. They only have two pedicure chairs. This makes me so sad because my mom, sister and I have an annual tradition of going for mothers day pedi's. I'd love to book at Stillwater, but we want to be able to sit together and chat. read more

LOVE IT. The closest I can get to that amazing spa in Maui here in Calgary. Usually, I wouldn't venture downtown for a massage. However, Stillwater makes life so easy by offering complimentary underground parking. Taking that elevator up to the spa is the start of your relaxation - once you walk in you're greeted with the soothing sounds and smells of the spa. I was led into the spacious change room, where there is ample space to freshen up after your treatment, and everything you would need to make yourself presentable. I was given a lush bathrobe and comfortable flip flops (one was bigger than the other, minor oversight) and I immediately changed into my bathing suit and settled in to the fantastic jacuzzi. It's quite small, so I cant imagine enjoying myself as much if there was someone else in there. Luckily for me, I had the place to myself! I absolutely LOVED the small touches here - the chilled washcloths were heaven in the hot jacuzzi, and the shaving tools were awesome to have after a long steam. I found it strange that there were only 2 showers, but again, I was alone so it didn't bother me. Once I was finished with my soak and pre-relaxation, I was seated in the waiting area where I snacked on dried blueberries, sugared almonds, and milk chocolate while sipping a nice cup of hot tea. I tend to judge spas by their snacks, and this place definitely impressed. My massage was wonderful - the time flew by, as it always does. I appreciated the heated bed and the ability to choose your oils. Once the massage was done I was brought a refreshing glass of cucumber water and taken into ANOTHER room with comfortable beds and fuzzy blankets to close my eyes and unwind. Perfection!! The price was only slightly higher than my usual massage spot, but so worth it when you consider all of the extras and lovely amenities. I'll absolutely return for more treatments in the near future. read more

I took my mother to Stillwater Spa a couple of weeks ago for a girl's spa day. We both received a 60 minute massage, but managed to spend more than a couple of hours relaxing and enjoying the amenities they had to offer. My highlights were: - fruit infused water (lemon/lime/pink grapefruit/cucumber) - the amazing showers - it feels like you are in a rainfall! - cold towels & cucumbers for relaxing in the steam room - the chairs & blankets you get to unwind in apres your massage This place hits all of my spa-iteria (spa criteria)! Highly recommended! read more

Stayed for one night and decided to go for therapeutic massage and despite their outrageous cost, it was worth every dime. The change room has all the amenities that you'd expect from a 4 star hotel; from steam room to jacuzzi to shaving supplies and mouth wash lol There's teas and assorted treats while you wait for the masseuse. My masseuse , Jamie did not disappoint. I felt softer than a pillow by the time the massage was done. Cost a pretty penny but worth every cent. Good luck and have fun! read more

I loved the experience that you get once you enter the spa. They workers are very friendly and welcoming and overall a great atmosphere . Now the cons I have is when I got a basic facial from them... just testing the waters before I go for something big and all I can say is huge dissatisfaction from the quality of service . The lady who worked on me didn't clean my face properly and the extraction process was very very short . Never again and never recommending read more

Was disappointed. We're used to Stillwater's Toronto location (which is our favourite in that city). Had high expectations for this location but massage was just ok, the facilities were disappointing read more

My new boyfriend treat me to Stillwater Spa gift certificate for Valentines Day. I made appointment to get massage, facial, manicure and pedicure. WOW! Beautiful place, very nice people, and very professional services. I spend 4 hours at spa and I came out with clear mind and refreshed body. I recommend Stillwater Spa to all who have ever thought of indulging themselves but have been confused by mixed reviews about so many other places. I think I keep this boyfriend! read more

We are very disappointed. I reserved two facials for my mother and I. Both booked through email with Stillwater staff. A credit card was sent via email to confirm the appointments. The day before the appointments I was left a voice message on my home line asking to call and re-confirm the appointments. If I did not do this by noon then the spots would be released. I did not return home until 5PM and upon hearing the voice message I called to confirm only to hear that our spots were released and booked to other clients. Well, this was a birthday treat for my mom who flew in from Vancouver today. Now to find something else to do tomorrow. Will not be visiting Stillwater - Ridiculous customer service read more

Wonderful friends bought me a relaxing half-day package here including a manicure, pedicure and massage. It was surprisingly difficult to book, as it requires about four hours to do everything in one go. After a lot of back and forth with different receptionists, we finally settled on a Saturday morning almost two months later. I arrive for my relaxing spa day to find they've made a mistake and don't have me booked after all. Fortunately, they find the email thread and apologize profusely. They fit me in for a manicure anyway and I'm rebooked for the other services on a week night two weeks later. I would strongly recommend getting a copy of your treatment agenda from the front desk, as well as receipts for anything you've prepaid for. Don't expect them to keep it straight. I also wouldn't recommend booking online, as apparently those bookings tend not to go through much of the time. I wasn't aware there was free parking under the Hyatt for spa guests, so I ended up paying for it at the James Short parkade a few blocks away. Cheap on weekends, expensive on weeknights! I actually didn't mind having to return because it meant I got to use the spa twice; however, it was a little inconvenient. The receptionist who helped me felt bad about it, and when I left the first day, offered me a little gift of body wash and body oil from Aromatherapy Associates, which smells heavenly! As others have described, the waiting room is stocked with little snacks, tea, flavoured water and chocolate. It's just a pleasant and relaxing experience as soon as you enter and slip into the soft robe. Before my manicure, I enjoyed the eucalyptus steam room for a while, and afterward, a soak in the hot tub. I'm not huge on steam rooms as I tend to overheat, but this one was the perfect temperature, and there seemed to always be a waft of fresh air coming from somewhere. There was also a shower inside the room, so you could cool down or rinse off. I love that the hot tub and steam room are inside the women's change room rather than a co-ed area, so you can wear whatever you like. My manicure with a senior technician was a relaxing and pleasant ritual involving a teapot, but for the cost, I don't think I'd do it again. The room is comfortable, with a view of Stephen Avenue. They used Deborah Lippman polish, which has great colours but was a little streaky on my nails and chipped within a day. When I came back for my pedicure, I brought my own polish, base and top coat, and those stayed on much better. The pedicure, on the other hand, was the best I've ever had. Never have my feet been so soft all over! They really take care to buff off every bit of hard or dead skin using files and a handheld buffing tool. If I ever fall into money, I'll make it a monthly habit. The technician mentioned that they can serve wine in the pedicure room, so if you ever have a party of women who all want pretty toes, I think this would be the place to do it! My massage was similarly wonderful; I floated out on a cloud. The therapists are certified, so you can be reimbursed by your health plan. It almost seems unfair! It's about double what I pay for a massage at the clinic, but it's such a lovely and relaxing experience, I definitely plan to go back. I should note that I have a nut allergy, and every therapist and technician double checked the products to make sure they were safe for me before using. I felt absolutely safe. My package included lunch, which for me was perfectly cooked salmon and asparagus from the restaurant downstairs. When I arrived, the cafe area was occupied by a verrrry relaxed and friendly couple in bathrobes enjoying some (more?) wine after their couples massage. They were hilarious but be forewarned, the cafe might not be quite as tranquil as the rest of the spa. On the whole, love the spa, love the services, love the atmosphere, love the tea and chocolates in the waiting room. Just make sure to get your appointment confirmed in writing before you go. read more

Probably my favourite place for a day of relaxation and pampering. Stillwater Spa is located at the gorgeous downtown Hyatt. I have been here on a couple of occasions for both myself and massages that I have bought for my mom. We both agree that you feel like you are well looked after by the staff and are totally able just to zen out for the day and never want to leave. While I can't say anything for the men's change room, the women's change room is super nice and luxurious. The staff actually encourage you to come in earlier before your scheduled time so that you can take full advantage of their extra amenities, which includes their awesome whirlpool that's actually inside the change room (so bring your bathing suit!). Weekday mornings I would have to say are the best times to come in as you are either by yourself or maybe with one other person. In addition to having super plush robes, you also have wonderful spa snacks to enjoy (including some homemade baked granola bars from the kitchen) with tea or cucumber water in the waiting room. As for the massages themselves, WONDERFUL!! I've had a few different therapists and while I can't remember specific names, I can say that they've all been great! My mom has been with Liz a few times and she said that she has magic fingers. You get the option have picking certain oils and smelling them beforehand before your treatment. After your massage (which always feels like it flew by), you are led to a relaxation room with S-shaped beds, fruit and water where you are allowed to take your time and slowly return to the real world. While it definitely is pricier (after tip and tax), I would say with all the extra amenities and attention to cleanliness and care by the staff, it is worth it to splurge once in a while on yourself or give it as a gift (they will love you forever I promise). read more

I absolutely loved my first experience at Stillwater Spa. It was sooo relaxing! Stillwater has great lounge and spa areas. Bring your book and relax for the afternoon! Angie is my go-to girl - she does a great pedicure and I've followed her here from Sante Spa. The only thing on my wish list is that they would do gel gloss pedicures. read more

I absolutely love this place. I has become my favorite place to have some me time. The staff is friendly and helpful. I always feel like a princess here. Highly recommend it if you want to have some time to get pampered and feel amazing afterwards. I am looking forward to my next appointment. It takes time to get an appointment but the wait (in my books) it is absolutely worth it. read more

5 star experience. Yes the prices are quite high here but the service and quality reminds me why I will never buy a voucher for other shady places and be upset when it doesn't meet my expectations. When I first booked a mani/pedi/massage package here I was informed that the whole experience will take 3 hours, and I was wondering why so long? Turns out they like to give you lots of time between each service to rest and be pampered so you can truly relax! I'm making it a vow to treat myself to here at least once a year! read more

Yesterday my husband and I went to the Stillwater Spa for massages, we went with very high expectations which, unfortunately, were not met. First, I should say that we both have had massages many times before and that we paid each for a full hour massage. Also, our experience differed greatly as this spa is much more geared to women. Whereas I found my "pre-massage" experience delightful my husband did not. My husband went into the men's area and went to the locker, his key broke so he came back out to get another. Then he went to go into the hot tub only to find that it was never turned on and was cold (low 90's). We had our appointments booked so they knew a man was coming plus our appointment was at 2:45 pm so it's not like the place just opened. On to our massages. We went to the seating room at 2:40 to wait. I brought my phone with me to keep track of the time and at 2:50 we were brought to our separate rooms by our therapists. The therapist left, I disrobed, another time check, 2:54. I was not given the option of different oils as other users reported but my therapist was very good. I asked her to concentrate on certain areas which she did. At one point we were interrupted by another technician looking in as there was a timing screw up, this was a little annoying but my therapist confirmed I was going to get the full hour. When we were done and I looked at the clock and noted that it was 3:45, I then checked my phone and noted the time was the same (by now 3:46) which meant I did not get a full hour massage. It was also odd that there was this clock with big lit numbers at the end of the massage that I did not notice before we started (even though I was in the room by myself for several minutes and after noting where it was placed and how conspicuous the numbers were I'm sure I would have noticed it). At this point the massage was over so I didn't want to say anything to the therapist about being shortchanged. My husband and I met in the relaxation room and he reported being very disappointed with his experience, his therapist more or less " called it in". Essentially he had a 50 minute back rub, there were no talk of oils and again his massage lasted only 50 minutes whereas we paid for an hour. This was the first time neither of us tipped, although I felt my therapist was very good I did not appreciate getting the full hour and, with that big clock, she would have known exactly how long the massage lasted. If your going to try the spa I would recommend keeping track of the time and, if your not starting on time, mention the exact time to your therapist at the beginning so that everyone is on the same page. If you're a man, I would further suggest calling an hour before to make sure the hot tub is turned on. I doubt we'll be back read more

My Husband decided to spoil me and sent me to the Stillwater Spa. As soon as you walk in you feel the professionalism. The front reception is very nice, with a waterfall behind the desk. I was greeted by a hostess and she confirmed my services I would be receiving. She called out the therapist that would be taking care of me. She took me into the change room and showed me the lockers, the hot tub, sauna and showers. I already knew I wasn't going to want to leave this place! I changed into a robe and slippers and went into the waiting room. The waiting room has big comfy chairs and couches, with a fireplace. My therapist returned with a glass of water and cranberries. She took me into the first room where I would have my massage and mud wrap. After having me change onto the table she entered and asked if I would like any aromatherapy in my oil. I choose the citrus option. I had a full body massage, she was happy to be able to do a bit of therapeutic work on me, but I was so relaxed. After the massage she had me change and took me to a back room while she got the mud wrap stuff ready. The room was very dim and had 4 loungers in it, I'm pretty sure I fell asleep at one point. When she was ready I got changed again onto the table. The mud wrap went really well, she did a great job covering everywhere. She wrapped me really well, it was so warm and comfy! She then did a face massage while I laid wrapped up like a human burrito. That was my favorite part! After the hour, she had me hop in the shower and wash the mud off and change. I had a pedicure next but the woman wasn't ready for me, so my therapist had me wait in the waiting room. They had some baked goods and snacks for while you wait, I wasn't about to pass up anything in this experience! After about a 20 minute wait the esthetician came and got me. The pedicure area is quite cool, its all tiled and the chairs are in a line one behind the other, not side by side. The pedicure was good, my feet were in good shape, so she gave me a long foot massage to kill time. Again I was just fine with that! After all my services I went in the sauna for a bit, then had a shower. I walked out of there feeling so refreshed! This experience was definitely one of the nicest things my Husband has ever done! I think the total of my services was around $300, I was there for about 4.5 hours though! I had an a amazing time at the Stillwater. I really hope I can return to this spa someday soon, they have a great reputation and I feel it is well deserved! This is a great place to spoil yourself or to be spoiled by someone! read more

I'm a little late with posting this, but figured better late than never! :) My sister's wedding was in June, so as the maid of honor, I decided to organize a mani/pedi appointment for all of us (my sister, the bridal party, our Mom, and her future mother-in-law). Although my sister lives in Calgary, I live all the way in Texas. Despite the distance, Marcela (the Spa Reservations Agent) made planning this event so much easier. Marcela was incredibly sweet, professional, organized, and accommodating even though I had to keep changing the date/time of our appointment (our group kept having changes in their work schedules). I'm truly grateful for Marcela being so patient and flexible with us. Marcela, if you're reading this, you're the best! :) From the moment we stepped foot into Stillwater Spa to the moment we left, we were greeted by friendly staff and treated with the utmost respect. As for the manis/pedis...HOLY COW, this was the best shellac mani/pedi I've ever had in my entire life!!! My French manicure came out perfectly and I received compliments on it for literally a month and a half! (Yes, it lasted that long without chipping). It looked so natural that even when my nails grew out (my nails grow pretty fast), it looked natural. I attended 3 weddings within a span of 4 weeks, so I didn't even need to book another manicure or pedicure for the 2 weddings after my sister's! (My pedicure turned out amazing and lasted 1 and 1/2 months without chipping too). I have super sensitive feet, but the nail technician was very gentle and I had no issues during my pedicure. Everyone in our group absolutely loved their manis/pedis too! The amenities were wonderful! The area with the hot tub, lockers, and steam room was spotless and had an elegant design. I thoroughly enjoyed relaxing in the hot tub with a steaming cup of tea and granola from their complimentary snack bar. The steam room was a great way to end this amazing experience. Next time I'm in Calgary, I will definitely be returning! Thank you Marcela and Stillwater for making our visit such a memorable experience! read more

Disappointed in this high end spa. First is the website which does not work well at all with iPad. Second busy place to get date yet when I finally got thru on phone can't book a couple's message. On the day I went on my own (had to book three and half weeks in advance) the ladies change room had one shower working and the shower in the sauna was half hanging out of the wall. Very NOT classy when you need to stand in line for the shower before and after treatments. Told at check out -"you could come to the reception and we could have shown you to another shower". What go in my not so luxurious stained robe into main desk area and need to beg for a shower stall? In front of mixed guests with very little on. WTF. They could have told you this at registration. Upon leaving I was up charged for service by being told that I need special body "butter". Then charged GST on the tip and service. Oh yes also told after the fact they validate parking BUT if their lot is full - which it was the parking is on you. Nice. Really not sure if the price I was charged for the sadly neglected ?working shower/spa area was worth it. They tell you if you cancel 24 hours in advance you will be charged yet they don't have the courtesy to call the client ahead to let them know some of their listed services are not working. Classy place when you walk out with greasy messy hair because you can't shower. For the $300 I spent I can find many other places much nicer with better websites and spa areas and oh yeah Free parking! Not the flat rate of 29.00$ for downtown. Ask lots of questions IF you get thru on the phone. Don't even bother with the inept website. Zen on... read more

The massage therapists were cold and snobby. This happened in Montreal as well as here in Calgary. The people giving the treatments were cold and robotic like! My pedicure was done by a jr.!!!! Why was I given a junior, when paying full price, I don't know but the job was so bad- they offered to give me my money back when I showed the manager my toes!! Both cities had nice receptionists but again staff snobby. I would not go back. One experience here and one in Montreal was enough. Maybe their thinking was that we or I was a hotel transient and wouldn't be back. And they are or were right. I love going to spa's that are beautiful but friendly and not snobby. read more

The five stars goes to my massage therapist, Liz. I've had massages from some of the nicest spas in Vancouver, basic spas in destination resorts to more clinical environments. Liz is the perfect balance between the clinical and spa style of massage. You can tell she's actually working specific muscles, and she does all the relaxing techniques up to spa standard. The facilities are nice. Eucalyptus steam room, whirlpool, cucumber water, extras like toothpaste, toiletries, tea and snacks, etc. Are there nicer spas? Yes, in Vancouver, but not in Calgary. Is there a better massage therapist than Liz? No. I'll be back for a monthly massage. $135 for an hour long therapeutic massage by Liz is well worth it. read more

Wow. What a treat! The spa is well maintained and is unbelievably organized. The amenities such as water, snacks and so forth were constantly checked upon, that way no guest was missing out. The Whirlpool's in the change rooms, which are also stocked with everything you could possibly need for a night out, were incredible. Forgot to shave your legs? No problem, they've got razors, need a baggie for your wet bathing suit, post soak? They've got those there too. My massage was amazing and I was able to pick out the scent of the oil she used. Its the little things that count! Definitely up in the running for my favorite spa in Calgary. Can't wait to visit again! read more

I visited Stillwater in December, 2011. My visit was on a Sunday afternoon. The spa informed me that I could be reimbursed for parking in the downstairs lot, so I parked beneath the Hyatt hotel and took the elevator up to the floor with the spa. The first thing I noticed as I got out of the elevator was an overwhelming stench of vomit. I can only assume that someone had recently vomited right outside the elevator and while hotel staff might have cleaned up the "mess" they hadn't addressed the smell. Not a pleasant start to my visit, and as the smell remained as I left my treatment (almost three hours later) it also wasn't the nicest parting gift. Fortunately the smell was only near the elevators, and while it did seep into the spa lobby it wasn't noticeable in the treatment or lounge areas at all. If I'm going to shell out $150+ for a massage, I expect it to come with "extras". Not THOSE kind of extras, but things like plush change rooms, delicious snacks and complimentary beauty products. Otherwise, I'd pay half that to get an awesome, actually-therapeutic massage from Synergea in the NW. Stillwater has attempted to fulfill my spa desires, but they failed in a number of areas. When I entered the women's change room I was told the hot tub was in the process of heating up, as a repairman had just been in. I waited about ten minutes before dipping my toe in, and being scalded by near-boiling water. There was a thermometer floating in the tub that indicated the water was much, much, much hotter than would be safe, so I robed up and went to the lobby to tell the receptionist. She came in and played around with the hot tub, finally letting it reach a safe temperature. The hot tub was rather weird... it was quite long and narrow. I was glad I was there alone, as I don't think there would have been room for two people to sit comfortably without engaging in some kind of inappropriate contact. The change room also had showers (much appreciated post-massage oil) and a dry sauna. There was also a quiet sitting area with coffee, tea, fruit-infused water and other snacks available- one of the better snack selections I've seen at a spa! You might say you don't go to a spa to eat snack food, I say I don't pay $180 for ANYTHING unless chocolate is involved. The treatment? Your standard hot stone massage. It was actually quiet and relaxing (no post-apocalyptic trip-hop music, like they play at Spa Ritual), the hot stones held the heat well, and the therapist checked in on my comfort and the pressure level. I was mildly uncomfortable for a bit longer than normal- maybe up to five days after the massage- but I like to think that was my body releasing tension and aligning itself properly. Right? RIGHT? After a quick rinse off in the change room shower I left the spa, noticing they had a good selection of Butter London nail polishes for sale (I'm kind of addicted to glitter) and parting with a pre-paid parking ticket, mild neck discomfort and a little bit less of the vomit smell. read more

Terrible experience! My girlfriend and I were scheduled for a massage and arrived early to use the whirlpool and steam room facilities. The ladies change room smelt so bad and the whirlpool was closed for maintenance. I would have appreciated it if I was notified ahead of time so that I could have rescheduled my appointment. The massage itself was just okay. read more

LOVE this place! LOVE IT My first Stillwater experience was amazing. As soon as you are in the facility, you will instantly feel relaxed (ok maybe it's a little exaggerated but the atmosphere is awesome). I am not sure if Stillwater considers one of the high-end spa places in Calgary, but it does worth the money to spoil yourself and/or your loved ones at least once. They provide steam room, jacuzzi, cold cucumbers, showers, lockers, hair dryers, etc. The cons to this is that it's a pain to book a morning/early afternoon appointment on the weekends since a lot of their regulars pre-booked the good slot! read more

Last weekend, I was treated to a pedicure at Stillwater Spa, alongside my coworkers. I haven't had a ton of spa experiences, so I was really looking forward to my visit to Stillwater. Upon arrival at the spa, I was given a key to a locker and a robe. I was then brought into the spa lounge, where we had all the coffee, tea, cucumber water, sweets, and fruit that we could gorge on. In the spa lounge is a hot tub, which I would have loved to take a dip in had I actually remembered my swim suit. While waiting for my pedicure, I ate tons of fresh fruit, and spent time in the Serenity Room with these craaaazy squiggly shaped beds. Eventually, my friendly esthetician came to get me for my pedicure. When we got to the pedicure room, I was amazed to see that Stillwater has every single shade of Butter London polish, which is one of my favourite vegan friendly brands! I had the Stillwater 60 pedicure service, which included shaping and filing my nails, buffing, exfoliation, massage, and a yummy smelling hydrating mask. I chose a babely forest green for my pedi, and get so excited everytime I get to take my socks off so I can stare at them. Following our pedicures, we were also treated to lunch, where there was a vegan option. I had the falafel with salad and a delightful vinaigrette. I had a great experience here, and would love to treat myself to a spa package sometime and go back for the day. This is definitely a splurge, but I love all the extras it comes with. Treat yoself! read more

I had a facial at Stillwater in June 2012 and I unfortunately have to say that I have experienced better spa experiences before. I haven't had a facial in a while, but I booked at Stillwater with the intention of coming back every 3 months and probably buying a bunch of products to use at home. The spa itself is lovely and I enjoyed arriving early to use the hot tub and to sit and read while eating their homemade granola bars. However, my appointment began 20 minutes late (I did get the full hour, though), and that was just the beginning of my disappointment. I've never had that problem at other spas and I've been going to other ones for 20-ish years. I have to say that I felt that my esthetician really did not care about me and my skin's particular needs. She didn't seem interested in engaging my business for future appointments nor about letting me know what she was putting on my skin. I had to press her to learn about the line of products (Luzern) that she uses. I didn't walk away with a list of products that had been used, so that I could purchase them. The experience was just okay. My face felt good, and hey, I saved a bunch of money by not buying any products. I will probably be getting another facial in 3 months, but not at Stillwater. read more

Expensive but good quality service in a beautiful setting. I love their whirlpool hot tub!! It's a great way to relax before or after your massage session. There's organic home made granola bars and cucumber water or tea. I'd definitely go back. My therapist was really good. He actually spent real time on my hands and feet. Also he did my feet LAST so I wouldn't be massaged by feet touched hands. LOL!! The amenities are really nice. Parking is validate so it is so worth it!! Expensive but worth it!! read more

This was my first experience at the Stillwater spa and I was not disappointed. It was probably the best pedicure I have ever had done in my life. The spa itself is a little oasis in the middle of downtown. I was a bit disappointed by the size of the whirlpool tub, not sure what I was expecting, but it wasn't that. It was nice to have shower facilities and saunas - will keep that in mind if I ever book a massage here. The gal who did my pedicure was excellent and very thourough. I loved the job she did on my feet and nails. The spa also uses more designer polishes, which is a nice treat. You definitely do pay for all the perks and extras...Including the snacks and drinks in the waiting area, but once in a while it's nice to treat yourself! One thing that they did not have was the UV/gel pedicures. But once their renovations are complete the gal said this is a service they will be offering. read more

Wow what a place. My favorite spa in Calgary. They will massage your stress away. LOVE IT. Great service, Great staff. Nothing bad to say

Went here for a pedicure after my hubby bought me a gift certificate for Mother's Day. What a treat! Very classy spa, clean with excellent service. Loved my pedi. read more

Stillwater Spa have such a relaxing atmosphere, I've had the best massage and my nails look good after having it done. I also like their complimentary items-so cute! read more

very nice, neat place and great atmosphere, however $150 for a 1hr massage is too much and not worth it..

I have been going here for the last 10 years in between less expensive massage places, and although they are higher priced I have never been disappointed. The service is consistently above my expectations and although they are more expensive it is money well spent. If you want an A+ massage this is the best place in Calgary! read more