Another amazing and smooth transaction with Norm Muller very professional and honest will do…read morebusiness with him again

We worked with Lusi Dennis and our experience was awful. In the 4 months we were tied to her she…read moregot us three showings and we had two open houses where no one showed up. When we first put our house on the market an investor offered a lowball cash offer, which we declined (but stayed in contact with). Three months later we had to 48 hours to close on our new house or lose it so we asked Lusi to contact the investor to say that we were willing to take the offer. She didn't even bother to reach out to them for several days, which meant we lost that opportunity! In the end, MY HUSBAND found another investor to sell our house to. We contacted them, negotiated, and sold the house. But guess what?! Lusi still got close to $18,000 for US selling our own house. I have no idea what she did to earn that money.

Our family just acquired some property in San Antonio through MR at the beginning of this year…read more Everyone there has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

The property management team is beyond horrible. My tenant had moved out and they didn't alert me-…read morethen they said they'd be able to fill it within the month. Four months later it was still vacant due to negligence on their responsibilities and I fired them. Cloverleaf PM has been so much better!

Danny Charbel is one of the best realtors we have ever worked with in finding a home…read more We do not use the word 'Best" lightly and we have worked with many realtors over the years, but Danny is top notch. When we met Danny, we took a weekend trip to Texas. We wanted to meet our new realtor and visit some houses in San Antonio and the surrounding area, and we realized during this weekend to Texas we would need more time to find just the right home. The weekend we spent with Danny was a fun time getting to learn about him, and he learned about us so that we knew we were on the right track to find the right home. We needed to find a place to stay quickly once we move to Texas and during the weekend visit luck was on our side, Danny has a fully furnished Airbnb that we decided to rent while we search for our new home. Once we moved to Texas, we rented the Airbnb. We did find a house quickly (thanks to Danny listening to what we were looking for in a home) and we rented the Airbnb for four months while our new home was in the process of completion. Danny is very knowledgeable, professional and listens to his clients. During the closing process, Danny made sure we felt at ease during this process and took all our many questions and all were answered in detail. Danny was with us every step of the way. We cannot express the thanks to Danny Charbel for being the person he is, he made us feel very comfortable in finding a home. On a side note, Danny has great contacts with different trades, that is how we have great plantation shutters, electrician, painters, etc. This is also a great feature with a realtor that has many great connections for his clients.

I cannot say enough good things about our experience with Danny as first-time home buyers. Danny…read morewent above and beyond to accommodate our needs and is truly an expert in his field. His guidance and knowledge helped us find our perfect home, even as we navigated the buying process from out of state. He is one of the most thorough and communicative professionals I have ever worked with. Danny came to us highly recommended, and still he surpassed our expectations. I would absolutely recommend him to anyone in the San Antonio area in need of a well-connected, knowledgeable and personable real estate agent.

The rental side of things is okay. A little quirky with having to do everything through the…read morewebsite and cell phone versus ever meeting anyone in person. The house has been pretty good overall and a decent value for the neighborhood. But the Maintenance Folks are absolutely the worst, with the worst customer service if you ever have any issues. They are rude, which is really the worst thing about them and they are in the least bit helpful. They are good at finding the least experienced and cheapest person to do a job if that is what you are looking for as a landlord, but as a tenant who pays on time and in full every month I expect things to get fixed and looked into a lot faster than these guys do.

This was the worst rental experience we've had in years. We only lived in this house for 5 months…read more(we had to break our lease after my husband's job moved us across the country, non-military). Communication is poor and is strictly email. If you call the office, they pretty much always say they'll leave someone a message, but hardly ever helped us directly with issues. Even when it came to the move-out process, there was constantly gaps. Originally we were told end of December asking about our security deposit that it would take 30 days to get that back (which it hadn't been yet), but then 45 days after move-out I reached out again (after being told I would get an update) that they keep the deposit until a new tenant was found. Okay, makes sense, but this wasn't communicated well the first time. After a few months of paying rent on two houses, I was denied my request of any sort of payment plan. We had to start taking out loans when a tenant wasn't found after 3 months. Finally, by month 4, a new tenant was secured. WELL, we were sent the move-out inspection and final bill, and were shocked to see how much was charged. They kept our security deposit and pro-rate rent to cover costs, and we still owed $1400. When looking at the breakdown, about $2300 was charged for paint "touch up". I have never seen a move out bill this incredibly high. We then filed for a dispute, and didn't hear anything for a week afterwards. When I reached out, I was told we didn't have proof that the price was wrong and that I had 10 days to submit some evidence. I submitted it same day, and then got no response again for 2 weeks. We now had to pay the bill to avoid collections. We have left feeling completely scammed. When we moved in, there was a massive hole in the fence that wasn't repaired for 1.5 weeks, and all we got was a $150 credit. We also had very old appliances that caused our CPS bill to skyrocket, and had to get those replaced. On top of the move-out fees, we feel so financially shot after this house (we've also been trying to save up for baby boy to arrive soon, but now hardly have savings thanks to this situation). I will not be recommending this company to anyone, as they have basically squeezed every penny out of us and were so unwilling to work with us in any way.

They offer quick service, and keep in touch with you. Demi Xidas was our relocation expert and she…read morewas very kind and helpful throughout the entire process. She offered many different areas and worked with our budget to help narrow down what we were looking for. Very appreciative of her, would recommend to anyone needing this service.

I had never worked with an apartment locator before May Tamez. She is truly an angel. I found her…read moreon instagram! She took all my must-haves into account, was responsive, and very professional. She helped me find the perfect fit and budget. She lined out multiple options with details and good quality photos/videos which I appreciated. She even provided me with 2 hours free movers and let me know what the specials were for each apartment! Will absolutely recommend her to any of my friends or family looking for a place in the future. This was the best first time experience I have ever had. Thank you, May!

Location: Downtown, with attached parking lot. Right by Pearl Brewery District on Broadway. The…read moreoffice is very nice and has been filled with young professionals on the occasions I have been there. Customer Service: Excellent. Since my initial quest to find the perfect starter investment property I have met several people in this office, and everyone from the secretary to the manager are always more than willing to answer any questions I have ever had about the process. Process: Excellent. The sales team is very up front with costs and have proved to be incredibly knowledgeable about the rehab process. In addition, they have endless resources for a beginning investor who isn't quite sure about the work of different contractors and handymen. Inventory: The team is constantly obtaining new properties. However, they also sell them quick. (I learned the hard way not to waste too much time responding to a deal because I lost a couple investment homes that were perfect for my needs.) Conclusion: I have bought three properties in the last two years from New Western San Antonio and couldn't be more pleased with their business practice. If you are new to flipping houses or are a seasoned investor with a substantial portfolio, New Western will likely be able to find you a perfect property and educate you in the process.

Do your homework. Do not trust what they tell you. They are salesmen looking to close the deal at…read morethe whatever costs. They knew I was a first-time investor and completely took advantage of my trust. Now I'm stuck with a property that needed so much additional undisclosed work that I may not be able to sell it without taking a loss, and probably won't be able to rent it for enough to cover the mortgage. When they say it needs TLC, you better understand that means MAJOR renovations and repairs. Very shady in my opinion.

Karen McManuis represented us as buyers. She consistently made us feel as though we were the only…read moreclients she was working with (even though I know that's not the case). She was personable, down-to-earth, took the time to show us things that we needed to be mindful of in considering purchasing a home, and was patient with our decisions - even when we flip-flopped. Karen's knowledge of San Antonio's neighborhoods and the fact that she always took the time to educate herself in advance of showings meant that she was able to provide us with invaluable insights. All of this went toward making sure that we wound up in the home that was right for us. We are so thankful for this! Karen trusted us to make the right decision, and took her time to work on our behalf. She was fast, precise, and an absolute pleasure to work with. On top of this, she had an intimate understanding of the VA's lending requirements, which was incredibly important to us. At every step, we knew that Karen McManuis was acting in our best interests. If we buy another home in the future, I hope Karen is available to help us out. We'll be sending business her way. Thank you, Karen!

Read Carefully. If you are looking for an ordinary realtor keep looking! If you are looking for…read moreSuperhero disguised as a realtor Terry is your guy! We started our journey with Terry of building a home 14 months ago and his commitment to my family and I never wavered once and is actually stronger today than the first day he became our realtor. Terry was with us for EVERY appointment form signing contract, designing our home, picking out accessories (side note: Fellas if you need a teammate to help balance your spouse with picking items for your home call Terry now. He helped me keep my wife from going crazy with upgrades and at the same time helped us build a beautiful home with everything we really wanted) He went to numerous appointments with the builder Including every walk-through. He meet me at the house countless times to check the construction work and when things went wrong Terry was in immediately communication with the construction manager and sales representatives. He even worked with our mortgage broker to ensure everything was ready for closing. Not once did Terry offer guidance that was not in the best interest of my family and I, even though it never benefited him. Terry was always available for us no matter the time or day. He's always honest and forthright, no games! If you think you don't need a realtor because you're building a new home you're making a mistake! I could continue this review for pages.  Bottom line Terry is the realtor that you want by your side for all of your real estate needs. Terry is not just our realtor he has become our friend, there will never be a need for us to look for another realtor.

Thanks to Jen and her team, they were amazing! This is one of the fastest sales we've ever had for…read moreone of our homes. And probably the easiest! You can trust Jen and her team to take care of your home buying and selling needs in San Antonio or the surrounding area!

From the owner: We love helping buyers find their dream home! That's why we work with each client individually,…read moretaking the time to understand their unique lifestyles, needs and wishes. You'll find that we'll be a committed ally to negotiate on your behalf and with the backing of a trusted company. Get in touch with us today! Specialties: -Buying or selling a home in and around San Antonio -Assisting current and former military families relocate to the San Antonio Area -Being your ally in creating a life you love

If you're looking for a great and caring realtor , Petra is the one for you. I needed to sell my…read morehome so I went on Yelp and found Petra here! I read her great reviews so I gave her a call. Turns out she is exactly what I was looking for in a realtor. She is kind, caring, very communicative and really is on the ball. She is a mover and shaker and helps in any way she can to make the process smoother so it's less stressful for you. I highly recommend her services and I promise you, you won't be disappointed as she will guide you every step of the way. Worth every penny to have a pro like her represent you whether you are buying or selling. Thank you again Petra!

It was such a wonderful experience working with Petra from start to finish. We are new to the area…read moreand Petra worked with us every step of the way to find the best neighborhood and the most wonderful home. The market has been so crazy for buyers lately and it seemed like every home was getting snatched up as soon as they were listed. When we found our dream home Petra immediately helped us to submit our offer and take all the necessary steps to get it accepted and make it ours. She was even able to convince the sellers to make several repairs even though that is exceptionally rare in the current market. We ended up getting a wonderful home in a great neighborhood and we did it without breaking the bank thanks to Petra. We will definitely recommend her services to anyone seeking a professional and experienced agent.