1. New Western

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    San Antonio, TX

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    New Western

    2.9 (14 reviews)
    Closed • 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - New Western

    Buyer's agent

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    worst investment company in san antonio... unprofessional, unreliable, disorganized, lack of attention to detail...

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    Marshall Reddick Real Estate

    Marshall Reddick Real Estate

    (54 reviews)

    I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

    I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

    Danny Charbel - Keller Williams Realty

    Danny Charbel - Keller Williams Realty

    (30 reviews)

    An Exceptional Realtor Who Truly Goes Above and Beyond!…read more Danny was absolutely amazing throughout our entire home-buying journey, and I honestly cannot recommend him highly enough. As first-time homeowners relocating from California to San Antonio, Texas, we had a lot to navigate, and Danny made what could have been an incredibly stressful experience so much easier. From the very beginning, Danny went above and beyond to guide us through every step of the process. He took the time to create videos of countless homes so we could see our options from a distance, and his videos were incredibly thorough. He made sure we understood what we were looking at, patiently answered every question we had (including plenty of questions that probably seemed ridiculous to anyone else!), and somehow managed to make us laugh along the way. His knowledge, patience, communication, and genuine care made all the difference. But what truly sets Danny apart is that he didn't just help us find a house--he fought for us and worked hard to help us get the deal we needed. We always felt like he was in our corner, advocating for our family and helping us navigate the process with confidence. That kind of dedication is priceless, especially when you're making such a major life decision. Choosing Danny as our realtor was one of the best decisions we made during our move. He wasn't just our realtor; he was our guide, our advocate, and someone we came to trust throughout the entire journey. We are incredibly grateful for everything he did to help us get into our home. If you're looking for a realtor who is knowledgeable, thorough, responsive, personable, dedicated, and genuinely invested in helping you succeed, Danny is your guy! We would recommend him without hesitation to anyone buying a home. He is our number-one realtor, hands down, and we couldn't have asked for a better person to help us through this experience. Danny, thank you for everything you did for our family. You made a huge difference in our lives, and we will always appreciate the hard work, care, and dedication you showed us. You truly are the BEST!

    We have worked with Danny twice, once as a buyer and once as a seller. There is no other realtor…read moreto suggest in the San Antonio area, he is the best! Very genuine and listens, so very important and most of all he communicates! We cannot say enough about Danny as a realtor and as a person. If we were to move back to San Antonio, he would be our first and only call to work with again. We value his opinion. thanks Danny, we appreciate you! and Miss you! Dianne and Andy Ballard

    Full Spectrum Realty - Tammara Alarcon - Broker/Owner

    Full Spectrum Realty

    (7 reviews)

    Karen McManuis represented us as buyers. She consistently made us feel as though we were the only…read moreclients she was working with (even though I know that's not the case). She was personable, down-to-earth, took the time to show us things that we needed to be mindful of in considering purchasing a home, and was patient with our decisions - even when we flip-flopped. Karen's knowledge of San Antonio's neighborhoods and the fact that she always took the time to educate herself in advance of showings meant that she was able to provide us with invaluable insights. All of this went toward making sure that we wound up in the home that was right for us. We are so thankful for this! Karen trusted us to make the right decision, and took her time to work on our behalf. She was fast, precise, and an absolute pleasure to work with. On top of this, she had an intimate understanding of the VA's lending requirements, which was incredibly important to us. At every step, we knew that Karen McManuis was acting in our best interests. If we buy another home in the future, I hope Karen is available to help us out. We'll be sending business her way. Thank you, Karen!

    Read Carefully. If you are looking for an ordinary realtor keep looking! If you are looking for…read moreSuperhero disguised as a realtor Terry is your guy! We started our journey with Terry of building a home 14 months ago and his commitment to my family and I never wavered once and is actually stronger today than the first day he became our realtor. Terry was with us for EVERY appointment form signing contract, designing our home, picking out accessories (side note: Fellas if you need a teammate to help balance your spouse with picking items for your home call Terry now. He helped me keep my wife from going crazy with upgrades and at the same time helped us build a beautiful home with everything we really wanted) He went to numerous appointments with the builder Including every walk-through. He meet me at the house countless times to check the construction work and when things went wrong Terry was in immediately communication with the construction manager and sales representatives. He even worked with our mortgage broker to ensure everything was ready for closing. Not once did Terry offer guidance that was not in the best interest of my family and I, even though it never benefited him. Terry was always available for us no matter the time or day. He's always honest and forthright, no games! If you think you don't need a realtor because you're building a new home you're making a mistake! I could continue this review for pages.  Bottom line Terry is the realtor that you want by your side for all of your real estate needs. Terry is not just our realtor he has become our friend, there will never be a need for us to look for another realtor.

    Petra Richardson - Home Team of America - Ready to help

    Petra Richardson - Home Team of America

    (8 reviews)

    My husband and I needed to relocate immediately and we decided to make our first home purchase…read more After a friend referred us to work with Petra we explained our situation and speed at which we needed to accomplish everything. Within one week she completely opened her schedule and dedicated a whole week to assisting us find a house. She was very detailed in her approach and listened to all of our wants to help find that perfect home. When visiting each home she provided her years of wisdom to help us truly understand each house. This was critical in our decision making process as several of the houses appeared perfect but had downsides that Petra brought to our attention. In the end we were able to find that perfect home that we were incredibly happy to be living in. After finding the house we had an offer prepared and submitted immediately. The negotiations went flawlessly with Petra's guidance. Closing was also a breeze! Every step of the way Petra was there to answer any and all questions. We did not have one hiccup during closing and I can honestly say I owe Petra for that. I would highly highly recommend Petra to assist anyone in the home buying process. As first time buyers, Petra's strong experience and kind support helped us navigate with confidence.I know that I will be reaching out to her for my next home purchase or sale.

    If you're looking for a great and caring realtor , Petra is the one for you. I needed to sell my…read morehome so I went on Yelp and found Petra here! I read her great reviews so I gave her a call. Turns out she is exactly what I was looking for in a realtor. She is kind, caring, very communicative and really is on the ball. She is a mover and shaker and helps in any way she can to make the process smoother so it's less stressful for you. I highly recommend her services and I promise you, you won't be disappointed as she will guide you every step of the way. Worth every penny to have a pro like her represent you whether you are buying or selling. Thank you again Petra!

    Wilshire Homes, LP - Wilshire Homes - Built Around You

    Wilshire Homes, LP

    (1 review)

    They stole my earnest money! I hit an unforeseen financial emergency (IRS) and they kept my $2500…read moreeven though we had not broken ground, we had not finalized our options in the design center, they had not even put a sold sign on the lot!! I still wanted to move forward with building the home but with less than 20% of the upgrade costs up front. They would not compromise and told me it was all or nothing. When I asked for my earnest money they told me to pound sand. DO NOT TRUST THIS COMPANY or anyone who works for them!!! Worst retail experience ever.

    From the owner: Wilshire's innovative Built Around You philosophy allows homebuyers to select from a wide variety…read moreof home plans and then adapt them to their individual preferences, providing true personalization rather than merely limited, "pre-packaged" options. Still, the process is streamlined, easy and enjoyable. In fact, during the options considerations appointment, Wilshire can usually provide a complete price quote in less than one hour. Even with this level of customization and systematic service, Wilshire provides the affordability expected from typical, mass-production builders. For years Wilshire has been building quality homes for Texans, helping thousands of individuals and families have new homes perfect just for them. They continually receive awards and outstanding customer satisfaction. Wilshire is Central Texas' largest private homebuilding company with an all-encompassing Build on Your Lot program and over 30 communities throughout the Austin, San Antonio and Houston areas.

    New Western - realestatesvcs - Updated October 2026

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