Gordon is really a "vacation saver". We had a toilet problem and 3 other repair services told us it…read morewas probably a. bad valve (our trailer is new) which would have cost $300+ to replace. Gordon listened carefully and thought maybe we just had a clog in our water spraying device which is in the bowl. He coached us how to take it apart and check and sure enough he was right. It was filled with bits of plastic that never got cleaned out when it was installed. He gave us this great advice and instructions over the phone at no cost and not only saved us several hundred dollars but also a long drive to get to a repair shop. He is clearly experienced and thinks things through before just going with the first idea. Very nice, patient, and professional business.

Had wheel seal go out and power to generator lost power. He fixed generator on Sunday even though…read morethey were closed and wheel seal monday. Very friendly and knowledgeable and helpful.

Do it all mechanic shop with machining capabilities. RVs to autos! Hard workers that get the job…read moredone. Great value. As an avid digger, I find so many places that I have to personally correct later. Master mechanics here that the young kids can't begin to compete with! Great for circumambulating or fellow traveling men.

I am a real klutz and have damaged my camper in unbelievable ways. Fortunately, Mart and Alex are…read morereal pros with great experience and without them I would have dumped my camper. They are restoring the back end and replacing all my jacks. I am fully confident that when I get my camper back I'll be delighted again. They couple their skills with strong integrity - the old fashioned way of doing business.

I took my 5th wheel to them for a heater motor replacement (Squealing). I paid them $500+ for the…read morejob, took it home and parked it. Two weeks later, I go camping in the mountains... heater doesn't even come on at all. Not the breaker, not the fuse. Froze all weekend. Took it back to them the following week. They said it was a bad wire connection... in the exact same place that my heater motor got replaced. They said "it must've come loose while you were driving" and charged me another $400 to track down and fix the problem. The problem that THEY caused. I've had this camper for 10 years with no loose wiring until they got in there. Clearly their fault. Not honest people. I wouldn't recommend them.

I used arrowhead RV for service on my class a RV that was having some electrical issues. I am…read morethoroughly impressed with the quick and thorough service that they provided. I am also very impressed with the great staff and friendly customer care that I received. I also felt as though the price was extremely fair for the service provided.

The start of my experience was good. The salesman, Tom, had a good attitude and made me feel like…read morethey were a local business treating a local customer with respect. I also had the GM (Mike) assure me that the service after the sale was top notch and that I would be placed ahead of anyone that brought their camper in for repair that didn't purchase from them. However, after the sale things declined rapidly. I found out that I had to purchase some items and Brandon at the front counter acted like he was the man that had all the knowledge. Not only did he sell me something that I didn't need for my new (2016) camper, but argued with me when I questioned him on whether I needed it or not. So I swiftly found out that Mr. Expert (Brandon) didn't even know his own stock. When I got home and realized that I didn't need this part I asked someone else to confirm that I wasn't wrong. They agreed with me. I called back to the "Expert" the first chance I got and all he gave me was, "Oh, sorry." Good job on your customer service after the sale! I explained that I lived an hour away and again he said, "Oh, sorry." Two weeks after purchasing the camper I encountered a rain storm. Imagine my surprise when I woke up to a wet head from the water leak. I took the camper back a week later (it was the first chance I had to return it for warranty work). I filled out the paperwork and was told where to park my camper. I was surprised to find that Mr. Expert (Brandon) didn't care enough to have me point out exactly what I was talking about. Either I was extremely clear on my description or he didn't care enough about making sure things were fixed correctly. I didn't hear anything the next week so I called to find out the progress of the repairs. Mr. Expert began to give excuses that their only service guy had shown up to work on Monday and seeing double so they took him to the hospital. Basically I was given WAY more information than was necessary and my camper hadn't been touched all week. I told the "Expert" I would call back the following Monday afternoon for an update. I called Monday afternoon only to hear a different story from Mr. Expert. Now he tells me that their service guy showed up to work on Wednesday seeing double and they took him to the hospital and he hasn't been back to work since. Mr. Expert's original story was that their service guy showed up on Monday really sick. Now there's two days difference in his story leading me to believe there's something else going on. I didn't hear anything for the rest of the week and called back on Monday (the start of week 3 without my camper). I immediately get reasons why the work might not get done that week, but they're hopeful it will be done by Friday. I started seeing the trend and was fed up with the excuses so I contacted the manufacturer of my camper on that Thursday of week 3. Strangely enough I was called back by Mr. Expert a short time later stating that I could pick up my camper, but not all the repairs were complete. He stated that they would come to where I park the camper to finish the repairs. When I picked up my camper I found that all the food in the refrigerator had gone bad and that my camper reeked of rotten food smell. The battery had also gone bad and the refrigerator was unable to restart. While manually cranking my camper there were 2, yes 2, service guys that walked by without offering any help or assistance. Then I found that the capture plate that was attached to the trailer had been removed and not replaced after the "service" was somewhat complete. So I had to do more work to put it back on. At this point I'm feeling like I've done more work in 10 minutes than the entire staff of Arrowhead RV. I called Mr. Service (Mike the GM) to let him know about the less than poor service I had received only to find that he was making excuses just like all the employees! Amazing! Not surprised, but at least I found where the cancer had originated! The employees were acting just like their leader! I guess you can only expect that when you set a low standard the same (or even lower) standard will be met by subordinates. Shop here at your own risk. So far I haven't found anyone within the community of this business that can say anything positive about Arrowhead. One comment I've heard is that they're not even paying their bills. Again, I'm not surprised.

I had a fried starter and fuel shutoff solenoid in my 96 dodge 2500 5.9 liter Cummins engine. I…read morewas pulling a 30-foot 5th wheel from Northern California to Maine and every single shop in Cody said they couldn't help me for 2-3 weeks. I called Bob and he said for me to get it towed over and he'd take care of it. 2 hours after I got it over there, he called me and his dad picked up my wife and I in town and brought us back to his shop. I'm in Maine now thanks to him-- 4,000 miles and 4 weeks later. I have never ever met a better mechanic or more honorable person in my life. What a terrific family-- Bob, his dad, mother, and brother! Thank you!! I wish you were in my home town, I'd never go to anyone else!!

Best diesel service and treatment I have ever had. I live in Southern California and now only plan…read moremy services for when I am in Cody with these guys. Talk about going above and beyond, delivering on time and completing professional work. Literally the best quality work and nicest folks I've ever dealt with.

I bought a classic Late 70s Dodge Class C RV that needed to be restored, new cabinets, new breaks…read moreand a paint job. It was mechanically in perfect condition as it only had 5000 miles on it. Jim estimated the cost to be around $5000 and to take 3 months. My wife traded him her Camry which as in prefect condition for the cost of the job. For a year all we got was excuses. The paint job was done without any body repair, over sprayed on the chrome and windows, and the color was a hideous army green, not the forest British green we requested. At about the same time I had a new transaxle put into my 2001 Ford F150 and it was never the same. Jim made promises and eventually he found the problem and had to replace the entire transaxle by actually buying a new one like I paif for instead of trying to push the junkyard transaxle on the first attempt. After 2 years, threats of legal actions, etc. I got sick and we had to move to another state. He never returned phone calls, but his wife did manage to send me a bill for work (I had already paid for) in the mail threatening to file a collections action. This guy is a shady shyster who does less than professional work. His reputation in Powell is the worse for the local mechanics. Tom Karma is a bitch.

I really trust red iron, the owner is understanding and will work with you, I recommend red iron…read moreto any one, they have always got my repairs done when they said it would plus he works with tires so he can get you new tires

We stayed at this park for 4 days in early July. It's great! All sites are pull-through and are…read morelarge enough for most RVs and trailers to park a vehicle next to the rig. There's grass at every site and a few trees. It's close to town. They have a clean laundry facility and restrooms if you need them. I definitely recommend this place!

Starting off the check in staff was not extremely friendly - she (owner?) did give me some…read moreinformation about local events going on but bickered with the man (husband maybe?) when I had asked about the free shuttle to one of the events. We pulled into our spot and the road noise was loud, we looked around and there were a lot of empty spots. I looked online and there were quite a few spots empty in the park so we called and asked if we could switch to another spot further away from the road, the lady seemed annoyed and said she would see what she had available. We told her that we looked online at available spaces to switch to and she told us none of those were available. We switched to a spot that was actually in one of the pictures on yelp and it did not look like the picture at all. Dead grass and weeds. They said they were trying to grow back grass but it was all dry, had dirt spots and the spots are so close together that there isn't really much other room to sit with chairs because they don't want a lot on the grass. The picnic tables are literally so dry and old that the wood is splintering and the paint is peeling off, they also look like they are going to fall apart. Not to mention you are literally on top of the other trailer next to you. Some care and money needs to be put into this campground to make major improvements. Spots are small and squished together and the way they have you park your vehicle is odd. We consistently smelled sewage and it was not from our trailer because when we switched campgrounds the smell was gone. Maybe they have sewage issues because we could smell it walking around the park and to throw garbage away. Also they do warn that the sprinklers run at night but it sprayed more of our trailer than the grass and left hard water spots all over the side. The mens bathroom had one toilet and one urinal for the entire park to use (I never went to the women's). Funny thing is that nobody ever did end up staying in any of the spots we asked about moving to. I WOULD NOT recommend this place to anyone unless desperate. It is run down and not taken care of well. I would recommend stay at the KOA down the street- we moved to stay for one night there and it was night and day difference!