I am a real klutz and have damaged my camper in unbelievable ways. Fortunately, Mart and Alex are real pros with great experience and without them I would have dumped my camper. They are restoring the back end and replacing all my jacks. I am fully confident that when I get my camper back I'll be delighted again. They couple their skills with strong integrity - the old fashioned way of doing business. read more

I took my 5th wheel to them for a heater motor replacement (Squealing). I paid them $500+ for the job, took it home and parked it. Two weeks later, I go camping in the mountains... heater doesn't even come on at all. Not the breaker, not the fuse. Froze all weekend. Took it back to them the following week. They said it was a bad wire connection... in the exact same place that my heater motor got replaced. They said "it must've come loose while you were driving" and charged me another $400 to track down and fix the problem. The problem that THEY caused. I've had this camper for 10 years with no loose wiring until they got in there. Clearly their fault. Not honest people. I wouldn't recommend them. read more

We have taken our 5th wheel there since we bought it. Marty is awesome. Always does an excellent job on our servicing. We store our RV and last year he actually put it in for us! As far as I'm concerned,they are the best in Park County. Always accommodating and thorough! Would highly recommend them. read more

Marty was SO good to us. we had a serious water leak problem in our rental motor home from the moment we picked it up in Rapid City. Cruise America sucks - the unit was never cleaned or prepped (obviously). cruise America finally got us here and an hour later Marty had us on our way! sadly, 5 days into our trip (without water of any kind) but thankfully Marty got us on our way and he was kind enough to,give four of us a ride so we could eat while we waited. read more

Straight to the point great service. They fixed our trailer axles. You're in a tourist town so expect to have to wait a few days for the part to get in. Luckily, these guys work their hardest to get it done quickly for us to get back on the road. I recommend these guys for your repair. Honest work! read more

We discovered a loud squealing noise as we pulled through our campsite on Wednesday afternoon. I called Marty and he was willing to take a look at it Thursday morning. What a blessing! He took care of our Problem. Great guy! read more

We roled into Cody with a problem we couldn't figure out. Marty figured it out in 5 seconds, but didn't have the part in stock. He got it over-nighted and put it in the next day ahead of other RVs. Knows his stuff..... don't go to any other RV place in Cody. David 8/10/2022 read more

We were traveling from Dubois to Cody and would be staying where we only had electric hookup. We discovered that our water pump was not working. We called ahead and this company had what we needed. When we arrived, the owner came out, assessed our situation and was able to remove the filter that apparently had frozen months earlier and advised that we just live without it. He also had advice on how best to winterize it for the future. He could have replaced the whole pump and made a lot more money. We were very appreciative. read more

I came here based on the Yelp reviews. My fresh water tank was leaking. There were slammed but took the time to acknowledge me right away and try to take a quick look at it and see if they could fix it quickly. The diagnosis was fast and they figured out that the water pump head was cracked and replaced it. I was out of there in about an hour. Marty and the other guy (didn't get his name) were friendly, fast, knowledgeable and skilled. They could have told me to come back hours or days later but showed excellent customer service and seemed great at managing their time and workload. It's sucks to have problems on the road where you're unfamiliar and don't know who is good, but it's great to find shops like this that are trustworthy and competent. Highly recommend!! read more

Needed a part for my rv plumbing. Got into town right at closing time and was helped to find the part I needed.

Our RV had a water leak by the fridge. We were traveling to Cody. We called ahead to see if we could get it fixed. We arrived at around 2:00 p.m. and by 4:45 they had it done. They put aside other work to help us out; and the price charged was reasonable. Thank you Marty and Jeff! read more

We stopped in to see Marty,we needed some small roof repair on our coach,or so we thought! Marty and crew looked at it and found several soft spots!! And said that we needed major repair work. They were already busy but found time to work us in! Did a fantastic job on the roof, and for a very fair price. If I could give 10 stars I would!!! read more

Great people with which to do business. They not only got us in at our convenience but also did all the repairs in one day!!!! We had hail damage, and they found damage the adjuster didn't! These guys have a cheerful attitude and are just are great. We might have to make them our go to repair guys; that's saying a lot since we are Texans! read more

Thank you Marty and your crew. We are passing through on a trip back to California from sturgis we blew our wheel bearing and these guys got it fixed in 2 hours with no notice we were coming. All 3 guys were super friendly and hopeful that it was less damage. Hopefully we won't have to come back ever but so happy they were here when we needed them!!!! 10 stars in my book. read more

Park County Rv - RV Dealers Near Me - Cody, Wyoming

I had a rental RV that had a water heater that was broken. We arranged to have it fixed here with Marty. He was very helpful and very quick and just an all-around nice guy with good quick service. I recommend using this place. read more

My RV dealer talked to Marty in Cody WY and set up a shipment, special order large window for Marty to receive and install since I was on the road and the order would take 3 weeks and I planned on being in Cody when the window arrived. Marty agreed to this and when I got there Marty told me the window had arrived 2 days earlier and he returned it because he didn't know anything about a window. I've been traveling for weeks with plastic over the broken window and NOW I have to finish my trip ( Another month ) with plastic over a broken window. The worst of it was that Marty acted like Hey, it's not my fault. He acted like he could care less. NEVER, NEVER, do business with this unreliable jerk! PARK COUNTY RV Cody Wyoming should be avoided. read more

Marty & his team were fantastic for this cross country traveler! Called Friday afternoon from an hour and a half away. I described the furnace problem. He was waiting for me, had it diagnosed & repaired within an hour. I was on my way & he was off to his hunting trip! read more

While on the road in Wyoming, one of our vent covers was damaged and inoperative. So I found the "Park County RV, Inc. in Cody on-line and talked with Marty MacLennan and asked if he could help me with my repair. He said he would take care of me, when we got into town, just to call the day before. I also found the parts needed on-line and had them shipped to Marty, so they would be waiting for my arrival. We arrived at 11am and by 12:30 we were repaired and on our way. They even fixed another mechanical issue we noticed on one of our slides. This RV Repair Group gets high marks for helping us while we had an issue while on the road... read more

Five stars is right .After I ran over a curb and damaged my exhaust system,a phone call to Park Country RV,Marty said come by and they would inspect the damage.Two hours later we are back on the road again,repairs made and two happy campers. All I can say is these guys know their business and are customer service first. If you are ever in Cody,Wy area and need RV repairs these are the people to call. i expected to have to wait several days to get in for what amounted to a small one hour job. But Marty & company worked us in and as I say two hours from the phone call we are out and on the road. Agree with L.R.they would be a go to service company. Thank Marty & company. JEB from The Villages FL 06/11/19 read more

Our Suburban RV furnace quit working while visiting Cody WY so we called an "authorized Suburban repair facility" in Cody listed on the Suburban website. Spoke to Marty, explained the problem, told him the furnace was still under warranty and he said it sounded like the fan motor and to just drop off our RV the next morning and they'd take care of us. So we did. Marty was not in the next day and the tech who diagnosed the problem called (confirmed it was the fan motor which is covered under the warranty) and said they needed money up front to repair the furnace. My husband explained that our warranty info says that we are not to pay upfront for warranty repairs. Specifically our warranty says, "do not pay the service agency for warranty repairs; such payments will not be reimbursed." The tech called Marty and Marty said they wouldn't repair the motor without an upfront payment, basically he wouldn't honor the warranty even though he knew before hand that our problem was with a product still under warranty. We were charged $52.50 for labor to diagnose the issue that they were not willing to honor the warranty for. If Marty does not honor warranties on these products then he should have told us so in the initial phone call especially since he suspected the problem was a part covered under the warranty instead of wasting our time. If you have warranty work done here ask lots of questions before hand!!! THE REST OF THE STORY: We took our RV to Pierce RV in Billings, MT and the problem was a loose wire, NOT THE FAN MOTOR. Our furnace was fixed within a few hours and no warranty hassles, as it should be. read more

I was on a 9 day Mt. Rushmore, Yellowstone and Bryce National Park trip when my water heater went bad. I self-diagnosed the problem, and was 95% sure it was a faulty computer board. I made contact with the RV manager at Worland RV Park, who recommended Park County RV. I know it was a long shot, but I drove to Park County RV the next morning and spoke with one of the workers, Harlin, I believe (I'm terrible with names), who was working on another rig. I told him my situation and what I felt was wrong. Harlin grabbed the part and said, "Let's find out." After plugging in the new computer board, the water heater fired up!! Harlin could have easily said, sorry, I'm busy working on this other rig, or he could have charged me for at a 1/2 worth of labor, but he didn't. I purchased the computer board and later installed it myself. Thank you Harlin, for helping out a "passing tourist" in need. I would HIGHLY recommend this facility if you are in an unfortunate situation and need work on your RV. read more

My impression is that the person who runs this place is very experienced. I have also had only one visit here so I would give them the benefit of the doubt. But, I cannot rate it very highly based on my one experience. I dropped off my trailer in the morning with what I thought was a water leak. The assistant with whom I spoke did not seem especially knowlegeable (he admitted he did not know the difference between a gray water and black water tank). I believe he was the one physically doing the diagnosis work that the real RV guy recommended. I was charged $95/hour for labor, and six hours later, they had determined I did not have a water leak. Yes, that came to nearly SIX HUNDRED DOLLARS. I think I would have told them to stop after a hundred dollars if they had called me to check (we had a cell phone and were expecting his call all day long). Since this place seemed to me to be the only RV repair shop in town, if I were still in town I would consider giving them another try, but I'd be very clear upfront with how much the evaluation fee would be and how much time they would spend doing diagnosis. read more

They were very pleasant and quickly fixed our motor home even though they were very busy. The price was better than we expected.

The furnace in my RV quit working while still under warranty. I called "Marty" and told him the symptoms and he said it sounded like the motor was the issue and to bring it in the next day and "we will take care of you." I showed up at eight in the morning and "Marty" wasn't there. The homeless looking "service tech" said "You need a new motor" and refused to do any warranty work unless I paid for it. The warranty clearly states that I would not be reimbursed if I paid. So, they ripped me off for $50 on a "diagnostics" when we already knew what the issue was. If "Marty" would have told me they weren't going to honor Suburban furnace warranties, I would have never gone there and would suggest to anyone to go to Pierce RV in Billings instead for better service, customer relations and a clean, friendly staff. I gave them one star because I couldn't post this review with zero stars. read more

Very good! Called from the road and made an appointment. Showed up with a dead water pump, back on the road in less than an hour. Did not feel over charged and they are nice people. read more

After going to this man (owner) at his shop, just to ask a coupla questions, and to try to schedule a time for him to come "take a look at my own RV"; he treated me very shabbily, and just WALKED AWAY FROM ME, and LEFT ME STANDING THERE in his office, while he went to tend to another customer!! I will NEVER send a client to this guy, even though I have many of my own customers at my own resort who may need his type of services from time to time, but most assuredly won't send them to this guy!! He has absolutely NO MANNERS, is UNFRIENDLY, and tends to TREAT YOU LIKE YOU ARE HIS SUBORDINATE (I'm nearing 70 this fall)! read more

Our inverter stopped working in our RV in Yellowstone. Called Park County and was told to come on down, they would look at it. As soon as we arrived, they made time to help us asap. It needed replaced, they found one at a decent price in Seattle and had it shipped overnight. They let us stay overnight in their lot and even hooked us up to power for the night. Part arrived the next morning and by noon, they had us on our way back to Yellowstone. We were very impressed with the work ethics, the knowledge, the friendly people that worked there and their honesty. Their boss Marty watched over everyone and double checked to be sure the job was done correctly. He was very accommodating. I highly recommend Park County Rv, Inc. We travel to Yellowstone several times a year and feel good in knowing there is Park County RV to help us out if we should need help again. Thank You Marty and to your crew too. read more

Mark was amazing. Located a loose wire on our transfer switch. Repaired while we waited. Highly recommend this company if you are ever in Cody with an RV problem. Back on the road in no time! read more