Always exceptional service. No one will treat your car better than they will! They have been the…read morebest shop in the Big Horn Basin for decades! You can't go wrong with their quality work!

We called to have a chip repaired on the windshield of our new car. The man who answered the phone…read morewas clear that the window needed to be cool, "Don't bother coming in if the window is warm." I appreciated his direct advice. We went in first thing in the morning. He went into the brand new car with a torch. My husband informed him there was tint applied to the inside so he couldn't use a torch. The man responded, "Get this thing the fuck out of here!" It escalated from there, it was extremely unprofessional. If he didn't have an alternative method he could have simply said that. We would gladly go another route. It was upsetting and frustrating that this was our experience.

My experience with Bert and Bryan Knapp has always been above and beyond. Now there's is a Tommy…read moreHoffman selling vehicles and doing a damn good job at putting as much time and effort it takes to make the process smooth and satisfactory to the customer. Good local business is appreciated. Thank you, Ray Gonzales (R&A Safety)

I needed a serpentine belt and a ac belt. Another business quoted me $800. This business did it…read morefor 75% less ! 200. My truck sounds wonderful now . Thank you.

Every time I have a break down they get me in and fixed depending on parts availability in a timely…read morefashion usually a day or two only time it was longer is when he had to wait on parts. They have a great friendly team of people that make you feel like a customer not just a dollar sign. I take everything to them from my work trucks to the car that my family is in. You can trust that they have done a great job from oil changes to a clutch all the way to a transmission, they treat you right at a great price you don't have to feel like you are getting taken to the cleaners or mortgage your house at the end of the day.

friendly service, very attentive, got a square deal. good customer service, not pushy…read moregood clean dealership and courteous folks.

Biggest thieves I ever met…read more Took the hatchback parts off my car and lost them and refused to replace them Now I can't use my hatchback on my 2001 Toyota Sequoia because the window might break as they removed all the lining and all parts from the inside of the car Gave me a bill for $5,500 that had no breakdown and refused to give me the breakdown until I called them fifteen times in a month Another mechanic fixed the problem for a $1000 Told me a belt needed to be replaced that had just been replaced three months ago when I called them out on it they started stuttering Yup that was their fifteenth year mechanic Named Clyde They were extremely rude and I would never ever go to them again We will be going to court

I had a fried starter and fuel shutoff solenoid in my 96 dodge 2500 5.9 liter Cummins engine. I…read morewas pulling a 30-foot 5th wheel from Northern California to Maine and every single shop in Cody said they couldn't help me for 2-3 weeks. I called Bob and he said for me to get it towed over and he'd take care of it. 2 hours after I got it over there, he called me and his dad picked up my wife and I in town and brought us back to his shop. I'm in Maine now thanks to him-- 4,000 miles and 4 weeks later. I have never ever met a better mechanic or more honorable person in my life. What a terrific family-- Bob, his dad, mother, and brother! Thank you!! I wish you were in my home town, I'd never go to anyone else!!

Best diesel service and treatment I have ever had. I live in Southern California and now only plan…read moremy services for when I am in Cody with these guys. Talk about going above and beyond, delivering on time and completing professional work. Literally the best quality work and nicest folks I've ever dealt with.

This was wonderful as a 70 year old man I was very confused, they helped me figure out what was…read morewrong

Don't know how this Company can have any good reviews. I for one am so sorry I purchased a vehicle…read morefrom them and gave them my hard earned money after learning how awful they treat their employees. Their commercials try to sell that they're all about Wyoming and the community, but they never reward their employees, ride them hard and constantly criticize them. They figure any employee is replaceable and they'll just get someone else. There's no recognition for hard work or a job well done. Rather than praising their hard work, they say they should be doing more. Instead of giving bonuses, they punish employees when they don't meet their ridiculous, unreasonably high goals they expect them to meet that are unattainable and then punish them by deducting from their paychecks. Employees live under constant pressure and high demands. New employess are lowballed and often decline an offer because of bait and switch tactics. If you value how your fellow Wyomingites are treated and care about not supporting Companies that treat their employees badly, DONT reward this greedy, self-serving automotive group by purchasing from them. I understand the original owner cared about his employees, but now that the daughter, Arin Emmert, is running things, she doesn't care about employees, only the money and runs it out of greed with no compassion for those who work for her.

This place did a fabulous job on adding my brush guard to my Subaru Outback. They were fast and the…read morelabor cost was very reasonable. Highly recommend to anyone looking for a place who installs brush guards or lights. Amazing!

Had car troubles in Shoshone Canyon...totalled my Prius on some rocks. These guys were easy to…read morereach and extremely pleasant to deal with. After they towed my car, I wound up renting a U-Haul & trailer from them. Three guys spent 1/2 hour helping me get the car on the trailer. They weren't going to charge me, but I insisted that they collect an hour @ shop rate. The folks at Finishing Touch are honest, hard-working, pleasant guys. I wish they were located where I live. By the way, Yelp sucks.

Nowadays , you take your vehicle to the repair shop and wait with major anxiety to hear how much…read moreit's going to cost. Somehow, mice got into the air-conditioning system on my truck, and it was beyond nasty. However, after Neil fixed it, I got my little truck back in great condition, and I am more than pleased with the repairs. The best part was I didn't have stress over how I was going to pay for the repairs because the cost was reasonable. I am more than pleased with the quality service offered at Neil's automotive, and the price