Driving into Yellowstone National Park, we noticed a yellow tire pressure sensor light on one of the tires. My husband was able to put air in the tire but because of the size of the park, we decided to leave the park and drive into Cody, the nearest town. We were fortunate to find a Ford, Lincoln dealership and that's where we met Jason, the service manager. Jason explained that he would check out the tire and he also would give the car a once over since we were traveling cross country, however, it would take time because the shop was extremely busy. To make matters worse, it was pouring rain out, Jason drove us to a restaurant so we could have lunch. About 2 hours later, he called to tell us that the tire had a nail in it but it couldn't be repaired, it had to be replaced. Unfortunately he didn't have one in stock, he would have to order it but wouldn't have it until the next day. He picked us up at the restaurant and told us that he managed to secure a loaner for us so we can get back to our lodge. He also told us that he checked out the car and everything checked out. Jason was professional , knowledgeable, courteous and at the same time understanding of our situation. Thank you! read more