I've been looking at used CR-V's but loved my newer one I bought from the Zimbrick next door a few…read moreyears ago. Yesterday, I saw my dream burgundy CR-V and decided to pull off the beltway and ask about it. I met with Fue, who greeted me and was very nice. I told him I had loved buying my current car from Rick P. and Fue told me Rick worked there now! I was so excited -- my favorite car salesman was there! I took the car out for a test drive and knew she was mine. The price was incredible, she had just been listed that day. I came back and Rick was there to greet me. I got an excellent deal on my current vehicle, it's current value is as high as it will ever be, and Rick made everything great, I can't wait to pick everything up today. It was nice to have 24 hours to unload my car so I can clear it out! Thanks to Zimbrick, to Fue and to Rick for being amazing -- AGAIN!

Would NOT recommend buying a car here! These are not people who care for their customers, they have…read moremade my car buying experience a living hell selling me a vehicle that needed tons of repairs without notifying me and offering no solutions. They are dishonest and after money. Shop elsewhere for the safety of your wallet and yourself on the road!

Still waiting for the headlight assembly to be replaced. Talked to the service manager Brock about…read morethis last month (6/21/23) after the fact of having purchased the vehicle almost a month ago and filing a complaint with the BBB. He said there would be no charge for the repair. I understand that some parts are hard to get. But, for a vehicle that's not even 5 years old. I would be a little more understanding if it was for the '97 expedition I sold. Had an appointment yesterday (7/3/2023) at 1pm. I sat there until at least 7pm. Had only contact with one person from the shop at about 3pm about what was going on with the repair. Nothing until at least 5 or 6pm. When I walked into the service area and inquired about my vehicle. It was sitting in the back. He brought it up the service bay and I was ready to leave when I noticed that the headlight assembly was loose. It had not even been put back together. So he took it back into the service bay area and put it back together. Now, I still have to wait for them to order the "right" part again. I'm hoping that Brock is still going to stand behind the no charge for repair.

I submitted a pre-approval through the Mitsubishi website and selected a specific VIN from Kunes…read moreMitsubishi of Madison. The online offer clearly showed $385 estimated monthly payment with 0% APR and a total price that aligned with advertised numbers -- so I completed the online credit application immediately. After my credit was pulled, the dealership communicated that: * 0% APR and the $3,000 customer cash rebate couldn't be combined (true per Mitsubishi rules), * Additional dealer add-ons (CermaPlate warranty, service fees, etc.) were mandatory and not previously disclosed, * The actual monthly payment jumped significantly once fees and add-ons were included. At no point before the credit pull was the distinction between rebate vs APR clarified, nor were add-ons fully disclosed. This led to a much higher payment than the number shown online and was only explained after the financing check. The salesperson became defensive and unprofessional when challenged on these discrepancies. Be aware that the online pricing may not reflect all restrictions and fees, and confirm all terms before submitting a credit request.

(This is a review for the used Toyota dealership.)…read more If you want to find an honest, kind and extremely knowledgeable sales person to buy a used Toyota from, I highly recommend Pete Stratton. Working with Pete felt like working with a wonderful uncle who wanted to make sure I got the best car for me. He was incredibly patient and persistent in looking for the hard to find used car that I was looking for. I worked with many different dealers to find my car. This used Toyota dealership was the best. The sales people work as a supportive team and there is a wonderful feeling that this creates. If Pete is busy, Austin is wonderful too.

Tried to get some PPF put on my truck it was a nightmare working with them would not text back…read morefinely gave up. looking for another dealership to help me.

Legacy gave me a great experience! My salesman Brian Halick was very helpful and not pushy! Let me…read morego at my own pace and was very helpful! Painless experience. I would definitely recommend Legacy Auto Sales! Worth the trip!

From the owner: Products Sedans, Trucks…read more Services Auto Sales, Used Auto Sales, Auto Body Repair, Collision Repair, Dent Repair, Auto Repair Service, Major and Minor Engine Repair, Transmission Repair, Brake Repair, Tune-Ups and Oil Changes, Tires

Sam Milner at the Madison CarMax was outstanding. From the start he was friendly, personable, and…read moreclearly knew his stuff. He was well-prepared, walked me through the initial paperwork quickly, and sent me on a test drive with genuine encouragement to really get a feel for the vehicle. He even had the car cleaned up and ready with a big bow, which was a fun touch. After the test drive, Sam patiently guided me through the electronic paperwork with the right balance of humor and professionalism. He offered great advice on timelines, funding options, what to do if something like a manual is missing, and even encouraged an independent inspection. He also helped take photos of my new vehicle afterward. What really impressed me was that he also went above and beyond for my daughter, who was there for a separate transaction. He was friendly, took an interest in her compact car, and even helped remove some adhesive residue from the back of her vehicle. Sam made both of us feel welcome, valued, and respected. CarMax earned my respect (and loyalty) because of Sam's personality, professionalism, and genuine love for his job.

I bought a car in May 2023. The car is a Kia Sportage 2015 with a mileage around 43,000. According…read moreto the Carmax, this was a perfect-to-fit car and according to their inspection policies, they make sure everything is replaced, brand new parts, full inspection. To say that, I generally drive around 10-15 miles per day, sometimes 20 miles per day on the weekend. Some days I do not drive. However, within 3 years, I replaced the shitty engine GDi, braking pads, braking discs, etc. Last year I replaced the AC compressor and this year I also replaced the AC compressor and the stirring wheel turns out to be defective. When I bought this shitty car, I ended up paying $19,000 plus taxes. Since then I have spent around $10,000 on this car and according to Kelly's book, now this car is worth $6,600. What I want to say is do not believe the Carmax description on the car that they sell what you pay for. They simply rip you off on your money. Plus, Kia is the worst car you want to have. This is a very scammy company that can lure you into buying very used, shitty car at a very high price. Do not trust these people and this company. I am leaving the comment because I bought this car in this location in West Madison.

Honest family owned business... Steve and Marylynn have…read moreworked on my cars/vans for years and have always done a great job.

I brought my car into Tom's after a little flash flood incident. They did a couple flushes and…read morecleaned out my engine compartment. It was done on time and at a reasonable price. Next time I need something done, I'll return. They can sometimes be spotty to reach over the phone, but they'll return your messages.