Mohammad really provided clear and fair recommendations and offered a variety of options to fit my…read morebudget to repair my car and he was honest and helpful about repairs unlike other places I went to. I will definitely bring my car back for other needs in the future and recommend this place to others.

From the owner: Welcome to Penguin Auto, where we pride ourselves on delivering exceptional service and top-quality…read morevehicles to our valued customers. As a premier used vehicle dealer, we specialize in providing a seamless and family-friendly car-buying experience, offering a curated selection of "need nothing" cars that have been meticulously inspected and serviced by our team of expert mechanics. At Penguin Auto, we go above and beyond to ensure that every vehicle on our lot meets the highest standards of safety, reliability, and performance. Before being showcased, each car undergoes a comprehensive inspection and servicing process, guaranteeing peace of mind for our customers. But our commitment to excellence doesn't stop there. We also offer full-service car repair and maintenance to the public, providing a convenient and professional environment where your automotive needs are met with precision and care. For large jobs, we even offer loaner vehicles to ensure that your day-to-day life isn't interrupted. In addition to our exceptional sales and service offerings, we're pleased to announce the expansion of our facility to include new tires and tire installation services at highly competitive pricing. Whether you're in the market for a reliable used vehicle, require expert car repairs, or seek new tires and tire installation services, the team at Penguin Auto is here to exceed your expectations. Give us a call today to discover how we can assist you with your automotive needs.

I've been looking at used CR-V's but loved my newer one I bought from the Zimbrick next door a few…read moreyears ago. Yesterday, I saw my dream burgundy CR-V and decided to pull off the beltway and ask about it. I met with Fue, who greeted me and was very nice. I told him I had loved buying my current car from Rick P. and Fue told me Rick worked there now! I was so excited -- my favorite car salesman was there! I took the car out for a test drive and knew she was mine. The price was incredible, she had just been listed that day. I came back and Rick was there to greet me. I got an excellent deal on my current vehicle, it's current value is as high as it will ever be, and Rick made everything great, I can't wait to pick everything up today. It was nice to have 24 hours to unload my car so I can clear it out! Thanks to Zimbrick, to Fue and to Rick for being amazing -- AGAIN!

Would NOT recommend buying a car here! These are not people who care for their customers, they have…read moremade my car buying experience a living hell selling me a vehicle that needed tons of repairs without notifying me and offering no solutions. They are dishonest and after money. Shop elsewhere for the safety of your wallet and yourself on the road!

Still waiting for the headlight assembly to be replaced. Talked to the service manager Brock about…read morethis last month (6/21/23) after the fact of having purchased the vehicle almost a month ago and filing a complaint with the BBB. He said there would be no charge for the repair. I understand that some parts are hard to get. But, for a vehicle that's not even 5 years old. I would be a little more understanding if it was for the '97 expedition I sold. Had an appointment yesterday (7/3/2023) at 1pm. I sat there until at least 7pm. Had only contact with one person from the shop at about 3pm about what was going on with the repair. Nothing until at least 5 or 6pm. When I walked into the service area and inquired about my vehicle. It was sitting in the back. He brought it up the service bay and I was ready to leave when I noticed that the headlight assembly was loose. It had not even been put back together. So he took it back into the service bay area and put it back together. Now, I still have to wait for them to order the "right" part again. I'm hoping that Brock is still going to stand behind the no charge for repair.

I submitted a pre-approval through the Mitsubishi website and selected a specific VIN from Kunes…read moreMitsubishi of Madison. The online offer clearly showed $385 estimated monthly payment with 0% APR and a total price that aligned with advertised numbers -- so I completed the online credit application immediately. After my credit was pulled, the dealership communicated that: * 0% APR and the $3,000 customer cash rebate couldn't be combined (true per Mitsubishi rules), * Additional dealer add-ons (CermaPlate warranty, service fees, etc.) were mandatory and not previously disclosed, * The actual monthly payment jumped significantly once fees and add-ons were included. At no point before the credit pull was the distinction between rebate vs APR clarified, nor were add-ons fully disclosed. This led to a much higher payment than the number shown online and was only explained after the financing check. The salesperson became defensive and unprofessional when challenged on these discrepancies. Be aware that the online pricing may not reflect all restrictions and fees, and confirm all terms before submitting a credit request.

Brought my car in for my service appointment and received the best help from Axell. He was very…read morepolite and helpful. He was literally one of the only employees that looked like he wanted to work. 10/10 thank you for the help Axell.

For the second time, Smart Toyota rotated my tires and replaced the wheel covers incorrectly,…read moremaking it impossible to put air in the tires. The first time I went to their drive-up service to get this corrected, they took two and a half hours to fix the wheel covers. Careless work and safety problem. Kathryn M

Legacy gave me a great experience! My salesman Brian Halick was very helpful and not pushy! Let me…read morego at my own pace and was very helpful! Painless experience. I would definitely recommend Legacy Auto Sales! Worth the trip!

From the owner: Products Sedans, Trucks…read more Services Auto Sales, Used Auto Sales, Auto Body Repair, Collision Repair, Dent Repair, Auto Repair Service, Major and Minor Engine Repair, Transmission Repair, Brake Repair, Tune-Ups and Oil Changes, Tires

Sam Milner at the Madison CarMax was outstanding. From the start he was friendly, personable, and…read moreclearly knew his stuff. He was well-prepared, walked me through the initial paperwork quickly, and sent me on a test drive with genuine encouragement to really get a feel for the vehicle. He even had the car cleaned up and ready with a big bow, which was a fun touch. After the test drive, Sam patiently guided me through the electronic paperwork with the right balance of humor and professionalism. He offered great advice on timelines, funding options, what to do if something like a manual is missing, and even encouraged an independent inspection. He also helped take photos of my new vehicle afterward. What really impressed me was that he also went above and beyond for my daughter, who was there for a separate transaction. He was friendly, took an interest in her compact car, and even helped remove some adhesive residue from the back of her vehicle. Sam made both of us feel welcome, valued, and respected. CarMax earned my respect (and loyalty) because of Sam's personality, professionalism, and genuine love for his job.

I bought a car in May 2023. The car is a Kia Sportage 2015 with a mileage around 43,000. According…read moreto the Carmax, this was a perfect-to-fit car and according to their inspection policies, they make sure everything is replaced, brand new parts, full inspection. To say that, I generally drive around 10-15 miles per day, sometimes 20 miles per day on the weekend. Some days I do not drive. However, within 3 years, I replaced the shitty engine GDi, braking pads, braking discs, etc. Last year I replaced the AC compressor and this year I also replaced the AC compressor and the stirring wheel turns out to be defective. When I bought this shitty car, I ended up paying $19,000 plus taxes. Since then I have spent around $10,000 on this car and according to Kelly's book, now this car is worth $6,600. What I want to say is do not believe the Carmax description on the car that they sell what you pay for. They simply rip you off on your money. Plus, Kia is the worst car you want to have. This is a very scammy company that can lure you into buying very used, shitty car at a very high price. Do not trust these people and this company. I am leaving the comment because I bought this car in this location in West Madison.

Honest family owned business... Steve and Marylynn have…read moreworked on my cars/vans for years and have always done a great job.

I brought my car into Tom's after a little flash flood incident. They did a couple flushes and…read morecleaned out my engine compartment. It was done on time and at a reasonable price. Next time I need something done, I'll return. They can sometimes be spotty to reach over the phone, but they'll return your messages.

I've lived in Cross Plains longer than Incredible Cars has been here. I watched them establish…read morethemselves years ago, and they seem to be going strong. FINALLY I had a reason to stop by... My brother was looking for a work truck and I noticed a bunch in their lot. We scoped out the website first and found a few options that fit his specs and budget, so I was the "scout" that got to run over there and see things first-hand. Dave was super friendly - he gave me the straight-scoop on what he had, where they came from, and options (some had undercoating sprayed on them, etc). The trucks were in great shape - brought in from Arizona, and you could tell. Not a spot of rust anywhere. Clean as a whistle. The time came for my brother come see them in person and it didn't take long. We dealt with Jacob - also super friendly - and after a quick test drive, it was a done deal. About 20 minutes of paperwork and you're out. I'm impressed. That's the most I've ever trusted a car dealer, and I appreciated their honesty. Pricing there is pretty firm - they price to sell and aim for volume sales. You can try to dicker - we didn't, mostly because the truck was already nicely priced. I struck out trying to get Jacob to throw in their Corvette as a "finder's fee". Ah well. :) Next time I'm in need of a vehicle, I'll certainly check them out. I'd recommend others do the same!

Was not even in the market for a new vehicle. Came across The Incredible website after a…read moreconversation with a co-worker, and spotted a super cute BMW Z4 convertible at a great price. After thinking it over for several days, I went to test drive it and bought it right away. Dave was super helpful, friendly, and up front about everything. Had my bank account allowed it I would have left with a Jeep as well ;)