Was able to save my catalytic converter and put a new muffler on . only took about half an hour.read more

This place has ALWAYS went above and beyond servicing my vehicle (especially Mike). I highly…read morerecommend them and they are honest.

Came in for inspection & emissions, oil change, and to have two leaking tires fixed. I made my…read moreappointment about two weeks in advance and was given the option to drop the car off the night before and leave the key in the metal door slot or to drop off the morning of when they open. I chose the nighttime drop off. The metal door slot is easily visible right below a sign that says, "smile, you're on camera". John, the owner, could not be more personable and fair. The service is exactly what you're asking for and the price is more than reasonable. Actually, I would consider the work to be significantly better quality and the price to be very competitive compared to several other garages by me. It's worth a $30 Uber ride each way to this auto shop to have John's team service my vehicle. I won't go anywhere else in the future.

Took our car here for inspection, they had it for two days and we got it back with a huge chunk out…read moreof the front lip. When we called the owner said "good luck proving it" and hung up on us.

I do not recommend this service shop! Hot headed owner who tried to take advantage of a woman who…read morejust took her car in because of a dashboard light coming on. He stated I needed everything from a new battery (I just got one installed at Costcos's) to a new catalytic converter! The quote was for thousands of dollars and said if I didn't get the work done in a couple weeks I would be stranded in the side of the road! I try to give local businesses business but I will never go back here again.

Called to schedule a simple fix on my car. I told the owner that I need my car almost everyday and…read moremost of the day for work. I would need to get the back within an hour or two, and I would have to wait in the shop or nearby until it's completed. The guy blew me off and said "if you want you can bring it in tonight and drop it off or tomorrow morning and I can take a look at it for you." I said ok sounds good thank you. The next day rolls around and I have an appointment in the early afternoon. The owner didnt sound interested in my time frame, and it seemed like it didnt really matter if i brought my car in or not that day. I decided to take it there immediately after my appointment. Upon arrival there were no cars in the shop at all. It was an hour before closing, and the guy was just standing at the counter. I said "hey man do you work here?" He says he is the owner. I said ok I called yesterday. He says "well you can just get the f*** out for wasting my time" and im like "whoa buddy i dont know what the issue is. I dont see any other cars here." He says "i expected you to be down here and I didnt schedule any other work because I thought you would show up and now you wasted my time and my money" i told him "yeah I understand how that could be frustrating but i didnt think it was a firm appointment, you didnt really make it seem like it was set in stone" and he just proceeded to tell me that i should have just picked up the phone (he never even tried to call me if that were the case) and he basically just told me to get the f*** out and that he wouldn't work on my car. Funny enough this is the second time I tried to take my car here. The first time I tried doing business with him he treated me like an idiot on the phone and was very belittling, BUT he did a diagnostic on my car and helped me get to the bottom of an issue i was having. He never did any work on my car so I cant speak to his mechanic abilities but WOW is his customer service skills terrible! Dude has some anger problems and no wonder why his car lot is empty every single day when I drive by. You dont get customers by treating people like garbage.

I went here out of location convenience two times. The first time I went for an inspection, which…read morewas okay, except the older gentleman did not seem fit to be dealing with customers. He was looking for my registration but could not verbalize that to me, and was rummaging through my glove box, which was very uncomfortable. It was only until a younger man came out, that it was explained to me what he was looking for. The second time I went because my heat stopped working in my car. They called me back to give pricing, and suggested I add on an extremely over priced oil change. I told him I do my own oil changes and do not want to add that on. He then proceeded to fear monger me (as a woman) into trying to get the oil change anyway stating, "you know your car could explode if you don't do this right?" I do not recommend going here, especially if you are a woman by yourself.

My brother was having car trouble and his car was stranded in the North Boros. I stopped in to talk…read moreto the guys at VMC and showed them a video of what the car sounded like. They were so accommodating, had a diagnosis of the problem, quoted me a price within a half hour for the part and labor, and if we could have the car towed there that day it would have been done the same day!!!! So many other places were a few days to week out. Had it brought down to VMC the next day, the car was done at the exact price we were quoted. Excellent place would use again in a heart beat.

Our RV's engine blew up one mile from our house, called Good Sams to help us find a tow and someone…read moreto work on the vehicle. They could not find anyone within 50 miles of us to work on it! They called Oaks and they came right away with a special tow truck for our 30 foot RV. Tony got her hooked up and took her away, 70 miles! Greg, such a friendly person and knowledgeable about what needed done, a new engine installed! They fixed it in less than 2 weeks, with a very reasonable cost, they could of really took us to the cleaners seeing no one else wanted to work on it. They were honest, friendly, and CLEAN.... not a trace of grease anywhere! Chris answered all my questions I had in a nice, happy you are here, way! They sure made new customers with us. THank you Greg!

I am very disappointed on the fee that was quoted and the price they charged. they stated it is…read more$95 an hour (also minimum fee). we got our car stuck over the curb in the driveway and it took the driver less than an hour to get it back over the curb (with the use of my jack as well). The bill was $325.00. we called to ask why it was so high, they stated that it was more difficult than expected. NOT sure how difficulty has any to do with $95 an hour price quoted. also the dispatcher hung up on us after stating he had other calls to get without resolving the fee charge. CUSTOMER SERVICE and hidden fees is a reason I would NEVER recommend then to anyone and also advise everyone to call anyone but OAKS

I love the place honest reasonable Bob is a nice guy…read more Gwen Greenleaf . Ford five hundred.

Mellor's is the best and I will always take my car to Bob first. He's honest and kind. I have taken…read moreall my cars and family members' cars for anything from inspection to brakes/rotors, and if he can't do it he makes a recommendation of someone he trusts who can. Always a great price too.

I started saving Celebrating 10 year cards that came in the mail. I called Chris and made an offer…read morewhich was exceped . My service was good and I got in and out in good time... DON'T WORRY ILL BE BACK Larry Wilson

Cox Automotive is a great garage that I can trust. After being taken advantage of at another…read moregarage (to the tune of $500 in unnecessary repairs), I started taking my car to Cox. They do great work and are very trustworthy and honest both in their pricing and in the work that is necessary for each job. I go to them for oil changes, brakes, inspections, and for parts installation; however they also do a lot of custom work and restorations.

I had a wonderful experience with Calfo's! -- Very transparent, low-prices, and super friendly and…read morepersonable. They completed the oil change within a day as promised. Just a heads up, this place is more like a drop-off. Although they have chairs for customers to sit, the environment isn't very conducive for a long relaxing wait. Otherwise, I highly recommend Calfo's for all your auto repairs and maintenance!

I park in an uncovered spot in Oakland for work every day. I couldn't get my moonroof closed this…read moremorning and in a panic called around to see if any shops could help me. Calfo's let me come over right away and had it fixed in 15 min. So nice and helpful and very very reasonable on the price. I will definitely use them again and appreciate their help!!!

Purchased a 2018 Kia Optima demo which was on the showroom floor. Have never bought a dealer demo…read morebefore but thought the price was right, it looked fine and assumed who used it took care of it. A week or 2 later when I had time to detail it myself upon close inspection I found various light scratches. Also the leather interior were dirty with something. But what really annoyed me was finding loads of dog hair down in the rear seat. And when I was waxing it found that the dog loving salesperson who put the 3000 miles on it even felt the need to stick a dog decal, of which you could still see the outline, on the rear of the car.

Scheduled an appointment for tires, brakes, oil change, inspection and parking brake adjustment…read more Appointment was for 8:30am on a Friday but I dropped off the vehicle on Thursday night and did not pick it up until Saturday morning. Spoke with service center a few days before appointment to make sure tires were available and confirm drop off and pick up times. Service department left a message at 5:07pm Friday with no information. Could not get in touch with them until Saturday morning at 8:30. Notified my car was not only not done, but that it had never been started! They wanted to keep it through Monday because they got "behind" and did not have time to start work on my car. I had arranged someone to give me a ride to drop off and pick up my car, arranged to borrow a car on Friday, had an appointment and left the car for a day and a half and they did not even start working on it! I have been loyal to Baierl since buying my Sorento there in 2013 but I will never consider having service done there again or every buying another vehicle from any of their dealerships.