POOR ONLINE ORDERING EXPERIENCE. I placed an order for frames on 3/25/26 and paid via PayPal,…read morereceived a confirmation immediately but then didn't hear anything for a few days. So I emailed them on 3/28/26 to find out what the status was and did not receive a response. So today 3/31/26 I called and they told me the frames I ordered were actually not available and they would cancel my order. When I asked why they never notified me about any of this, the man on the phone just said "because we didn't get to it." They may have a great walk-in mall shop (I have no idea), but AVOID ONLINE ORDERS with Next Level Optical - they are amateurs. I gave them two stars (instead of one) because at least they answered the phone, were polite, and finally refunded my money.

3 stars I needed new glasses while visiting our son in…read moreFlorida January of 2024, this place got good reviews so went there, they were very nice HOWEVER I paid $500+ for the glasses which is fine it is what it is but I live in Indiana, the lenses I paid for I cannot seem to clean no matter what product or soap and water I use so I went to my regular optometrist for new lenses (December 2024) they said they would need to send them in, I cannot go without my glasses so they said if I called next Level they could give me the shape number of my lenses that they should have them and if not their lab should and that would prevent the need to send them off, I called was informed he did not keep that information, he didn't send lenses to a lab he did it himself but did not keep any of that information on file, I had him speak to my optometrist in case I was asking the question incorrectly, she hung up astonished, said he told her he didn't keep that kind of information in my file, he saw to many patients to do that?! my advice, find somewhere else

There are very few people that truly stand out as heroes in the community…read more I met Dr Howitt as a result of experiencing an eye issue while traveling. I needed to get a second opinion and was referred by a friend. The experience from the time I arrived at the office to my diagnosis and treatment was nothing short of awesome. The entire team that supports Dr Howitt makes you feel confident and welcome ! The most important thing I experienced was Dr Howitt and his wife Elena's generosity to the community. They serve the community in a very meaningful way. As a part of their early days in south Miami they took care of many patients that couldn't afford care and still to this day In a overcrowded environment they still take care of those patients at NO cost including meds. They give back in such a meaningful way without the need for attention or accolades. TRUE heroes !!! Thank you for being such amazing human beings.

We made an appointment for an eye exam and the first thing we asked when we got there was to…read moreconfirm if they took our insurance. They said they would take a look while we waited to see the doctor. The eye exam with the doctor was fine and everything was running smoothly until we started looking at the frames and asked about coverage one more time. The lady who was helping us said that they didn't accept the insurance so we had no option but leave with no glasses. We ended up calling our insurance and they confirmed they should have accepted our plan. We ended up going to a different location where the experience was so much better. They also made a big deal about sending the exam results to the other location. They should train their employees on doing more research before denying coverage.

The Manager Name loritsa Is The WORST!!!! I told her I lost my brand new pack of contact I had in…read moreNew York and I just landed back to Miami and have a school test exam and need just a spare atleast one eye contact so I can feel confident to pass by test in the morning, she told me no I have to order another pack. This is not how she should have handle this. Also o have the yearly membership also, FIRE HER PLEASE

I had an exceptional visit recently. Your staff was wonderful, and the Doctor I met went above and…read morebeyond. I especially appreciated her highly detailed and clear explanations regarding the improvement and changes in my eye health. The Doctor explained that it seemed to have slightly improved rather than worsening in any way and agreed that I didn't seem to have any other issues at the moment, which is what my primary care physician felt as well last January. Though I originally hoped to see Dr. Lowinger, himself, as he has provided excellent care to me for approximately 20 years now, I couldn't have asked for better care. I would award them 10 stars on a scale of 1 to 10 if I could. Thank you for the consistently high standards and exceptional visual results. I really can't recommend his office highly enough. Try them. You'll be just as pleased, I believe.

There is a reason I have been returning to Dr Lowingers office for over 20 years. Simply put, he…read moreis the best in town. My new insurance referred me to two other optometrists, both terrible experiences. I returned to Dr Lowingers office. The office staff is friendly and helpful. The office is always clean and well equipped with new and top notch equipment. They will provide you with an area to remove your contacts , and a case to hold them while you get your exam. The Dr takes the time to listen , give a thorough exam, and my prescriptions are always accurate. He is always open to do adjustments. They do exams for both glasses and contacts. You will leave with a prescription in your hands same day. Wait time is never long with an appointment. Walk ins are welcome. These are qualities you expect, but trust me, you don't always receive. This office excels in service and will provide you with the correct product designed for your eyes. Bonus- They accept medicare provided spending credit cards- Yay for us seniors.

If you're looking for something really unique this is the place!…read moreMy Mom always said... spend money on your feet and your EYES! Best investment ever. Great customer service... high end products but so worth every penny.

Everyone was great, couldn't have been nicer and more helpful!! And Optometrist Deanna solved my…read morevision problem....again!!

Absolutely loved my experience here! The entire staff is extremely friendly and welcoming--they…read moretruly make you feel at home and take the time to explain everything in detail. Dr. Levine is amazing. He has a genuine attentiveness that's rare these days--very thorough, patient, and calm, with a mild and reassuring manner. This is how physicians used to be, and it makes a huge difference. Highly recommend Dr. Levine and this office.

From styes to chalazions or even just a interned eyelash he is the best you could hope for in an…read moreoptometrist

Dr James Howitt is excellent. The best care ever. I totally trust him and his office. As a surgeon…read moreas well.

Rating 1-10 My Rate is 0 I should've looked at the reviews before booking My Dad Appointment here I…read moreHad The WORST Experience coming to this office. The LONG hours WAITING 2hours or more even if you come 30mintues early only been here twice with my dad never again they have all the elderly waiting and sitting for too long I will not recommend to anyone to this office especially if you have other plans for the rest of your day you will be very disappointed !!.

Everything about this place is comforting, from the doctor's personable demeanor to even the staff…read more Mike will never allow you to wait nervously without striking up a pleasant conversation & when you walk into the examination room you can expect to hear smooth music playing from the doctor's personal playlist (he has a great ear for nice tunes). Furthermore the name Budget optical is well represented for their quality eyewear... there's even some popular name brands like Calvin Klein, Juicy Couture Nine West etc.

I went in for a contact lens exam. I paid $100 for the prescription for my glasses and contact…read morelenses. The doctor that did my exam was very friendly and professional. The girl working at the front desk was very sweet. Great customer service and low prices. They even gave me samples of a couple different contact lenses. I am very satisfied and will be going back for all my optical needs.

Dr, Shapiro provided a thorough exam, more speciality tests than I'd had before. He was attentive…read moreand ensured I left with sample contacts. Follow ups are included with this comprehensive service. Nice to not have to walk into a corporate environment. Happy to support small business in North Beach!

Excellent appointment today with a professional who is very knowledgable and keeps the experience…read moremellow cause of his calm and supportive nature. I finally found the eye doctor I need after moving down to Florida from NY where it was hard to replace my doc of many years. I comfortable environment and great friendly staff to make the process enjoyable. I will tell my friends of Dr. Shapiro!