This is an incredibly professional, well-appointed, and beautiful office space tucked away in LG!…read moreIf you are interested in any med spa treatments of any kind, this is your place, and Helen is your girl! She is truly the best. I love that we started with a comprehensive "face balancing" consultation. We built a plan based on my pain points at the time and where I'd like to be and when. Helen is super careful about taking things slowly and avoiding an "overdone" look which I really appreciate!! She is methodical and precise about where to place botox/filler. The appts are not "in and out" but that's what I appreciate the most: she takes the time to make sure everything is done carefully. (And shes just a lovely human!) As a stage actor and someone who never wants to be fully frozen, Helen has perfectly walked the line between wrinkle-smoothing and maintaining facial movement for me. I've never felt more like myself with a nice little zhuzh! She's got a customer for life! Thanks, Queen!

Clinic highly recommended by a friend who had a surgical procedure at the Palo Alto location…read more Called to schedule a consultation, initial booking via text message then call very easy, paid $175. consultation fee at time of booking. 3 days prior to appointment I received a text reminder and then another reminder 1 day prior. I arrived to clinic around 2:50pm for my 3pm appointment. Was taken into room at around 3pm and was told to wait. At around 3:12pm, I walk to reception to ask how much longer and was told that Heidi was "finishing up her appointment" so I go back to room and wait for another 15 minutes. At 3:28pm, I walk back out to reception to let them know I cannot wait any longer and begin to queue outside the bathroom which is next to the reception desk. At this point, I see Heidi escorting her client out to the reception desk. I hear the receptionist tell her that her 3pm client has been waiting and Heidi responds "I wasn't told she was here" or something along those lines. I then proceed to follow Heidi into the room to collect my coat/purse to leave and Heidi is super aloof not apologetic in any shape or form and says "well I am available now if you are able to stay" and I reply "No, I have been waiting for 30 minutes. I was told if I was 10 to 15 minutes late that my appointment would be rescheduled but it's OK for you to be 30 minutes late???" As I was walking out, not one person made an effort to explain the tardiness, apologies for the inconvenience nor offer me an alternative solution or at least a refund for the consultation fee. Someone behind the reception desk did make sure to say "Thank you so much, Sasha!" Three days later, still no calls from L&P but I did receive a follow up email. Just got off phone with answering service requesting a refund,. Received a call back from receptionist within 5 minutes, they left voicemail stating refund has been processed. Again, no apology, no effort to rectify situation. Your time means nothing to them.

I'm posting this shortened review again. It appears they delete the less positive review…read more My breast implant removal & reduction performed by Dr. Rosenthal was botched. She cut off the blood supply to both nipples which immediately turned black & died. I don't have any nipples so if you intend to breastfeed, nurse your baby, you won't be able to.

After 12+ months of research and numerous internal conversations about whether or not to get…read moresurgery to correct my upper right eyelid I decided it was time to do so and I chose Dr. Rosenthal to perform the blepharoplasty. Why Dr. Rosenthal? For me it was a decision based three primary criteria. Connection, credentials, and reviews. I then met with or had conversations with the surgeons I believed might be a good fit for me. After these initial meetings I got the underwhelming sense that I was either not welcome or insignificant somehow. Although subtle, it felt potent. Connection: However, in Dr. Rosenthal's office, I felt validated as a person and after meeting her I felt assured that she would perform the procedure with precision like accuracy. After just ten minutes of talking with her I had no doubt in my mind that I would be in good hands. Credentials: Dr. Rosenthal completed her residency and chief residency in plastic surgery at Stanford University. She received her medical degree from the University of California, San Francisco. She holds a bachelor-of-arts degree with high honors from Brown University. In addition, she has completed fellowships in both reconstructive and cosmetic surgery. Dr. Rosenthal is certified by the American Board of Plastic Surgery and is an active member of the American Society of Plastic Surgeons and the American Society of Aesthetic Plastic Surgeons and has received many awards and accolades. Impressive! Reviews: Well, you can see them on Yelp for yourselves. There are a couple concerning reviews about communication with the front office. Despite these reviews my experience with the staff has only been warm and welcoming. The staff is extremely prompt and professional, in addition to kind and courtesy. I would not let these reviews be a deterrent from meeting with Dr. Rosenthal in person and having a discussion about what you want to achieve and how she can help support you. With the three criteria were met I decided to schedule the operation with Dr. Rosenthal. In terms of the logistics of the operation both leading up to and after the surgery, the staff and Dr. Rosenthal were very supportive and thorough about how I should prepare myself to be in the best possible condition for the operation and to heal after. All in all the surgery itself took about an hour and was painless (I was awake for the operation). Swelling was normal and stitches came out in a few days. Results? In all sincerity Dr. Rosenthal exceeded my expectations! Quick contextualizing story: I was in a car accident over a decade ago and my right upper eyelid was torn apart by glass from the shattered front windshield. It was sown back together quickly and didn't heal properly. It has been droopy ever since. It resembled a lazy eye, but with visible scar tissue. I would have been happy just to get the scar tissue and the bothersome extra skin removed from my upper right eyelid even if it didn't match my left eyelid. Dr. Rosenthal didn't just remove the scar tissue and extra skin causing the lazy eye, but she also made the eyelid symmetric to the other eyelid and it appears as it would naturally. The scar is hardly visible and virtually invisible when my eyes are open. The scar will eventually fade with time. I am beyond thankful Dr. Rosenthal did my surgery. I feel as if a weight has been lifted off my shoulders. All the internal stress I caused myself being self-conscious about my eyelid has completely evaporated. I can look people in the eyes and listen to them fully without the internal chatter of insecurities running through my head about my eyelid, which may not seem like a big deal, but really is for me. I never thought having the surgery would make me a happier person with a new perspective on the importance of self-care. So... I HIGHLY recommend Dr. Rosenthal!

The staff were polite and got me checked in without much wait. The doctor took time to listen which…read moreI really appreciated. They explained everything clearly and asked questions to understand what I was dealing with. The office felt organized and clean, and I didn't feel rushed at any point. They followed up with advice and made sure I understood the next steps. It wasn't a long visit but I felt like I was taken care of. Overall it felt like they knew what they were doing and had a calm professional approach. I would come back if needed.

Went to her for injectables. I had to wait 45 min to see her, although the patient coordinator let…read moreme believe I would be there for 15 min. My procedure took 5 min. When I voiced my concern about the wait the doctor became very rude and visibly frustrated. She asked that I would not be scheduled with her anymore and started calling me "hon". Having my own business as a healthcare professional, I always try to value patients time, listen to them and address them by their name. Treatment lacked de desired effect, too ... Disrespectful, condescending and one star for professionalism.

I've been getting hydra facials from Kennedy for the past 6 months and I've seen an improvement in…read moremy skin. I really appreciate that she's always prepared and on time. In addition, she's really thorough with the treatments and even gives great suggestions on how I can improve my skin overall. And my skin always feels so refreshed after the facials! Other than that, I've also been getting dysport for my crow's feet from Kevin. My experience has been great thus far and I'm very satisfied with the results. He's very knowledgeable and experienced in performing this procedure to make results very natural.

Teresa was very knowledgeable and helped the process feel less intimidating since it was my first…read moretime getting fillers. I got my lips and chin done and I'm very happy with the results!

I received a spa treatment from this facility…read more I cannot express how amazing the receptionist is. The young lady performing this treatment was also above and beyond my expectations. The facility itself is epic. Clean, inviting and very calm and peaceful. I absolutely recommend!!!

Doctor Hoffman is the BEST! Thank you for everything and the best staff ever as well! Everyone…read moremakes me feel so comfortable and excited, they all relieve my nerves. What a great team!

This review is long overdue! First, I have to express my gratitude & respect for Dr. Lisa Hwang…read morefor her expertise, gentle care throughout the process, eye for details and is no doubt the whole package. I have been interested in a breast augmentation along with other breast changes for years as no matter what I did with my yo-yo weight loss journey my breasts remained to be a big concern. Last year, I was at a point of frustration with my breasts and pulled info for 2 surgeons. Two appointments were made with both surgeons and fortunately, the first appointment was scheduled with Dr. Lisa Hwang. I was nervous and anxious but I was ready for a change. After my initial consultation, Dr. Lisa Hwang who listened to my concerns/ wishes and answered all my many questions. She also presented all my options, reviewed the whole process step by step to post surgery recovery schedule and after conversing through it all, I felt confident I found my surgeon to do my boob job and scheduled surgery date a couple of weeks later. Surgery Day - I was ready! I was excited and had anxiety, too. Once Dr. Hwang walked into the room, I became calm and relieved where she started to outline my breasts for surgical prep. I had confidence in Dr Hwang's attention to detail and she truly understood what I wanted in the final results and executed it on point. Post Surgery - I will not lie that I was in discomfort, cried, struggled and hated most my restricted sleep position as part of the healing process but had to follow through on doctors instructions. Dr. Hwang was amazing. We were communicating daily via text and via the secure web platform where I uploaded breast pics, too. I felt I was in genuine care with Dr. Hwang and her responses were exactly what I needed - prompt, thoughtful, thorough and clear. I did experience a hiccup in the healing process for a breast a few weeks post surgery which is not uncommon and had to undergo a mini surgery to remedy the issue which was completed in her office. After this procedure, the healing went much more smoothly and without altering the breast aesthetic too much for it to be noticeable. It's 7 months post surgery and I'm so pleased with the final results and so is my longtime boyfriend, too! I'm so happy and in I love that my breasts have enhanced my body silhouette. I can see my waistline! If anyone is looking for a female surgeon with integrity, trustworthy, an expert and knowledgeable in her field and genuinely cares for her patience, Dr. Lisa Hwang is the doctor of choice. Dr. Hwang is a friend for life. Thank you so much, Dr. Lisa Hwang.

I had an excellent experience with Dr. Hwang. From the very first consultation, I felt heard,…read morerespected, and genuinely cared for. Everything was explained clearly and thoroughly, which made me feel confident and comfortable moving forward. The surgeon is incredibly skilled, professional, and detail-oriented. My results look natural and exceeded my expectations. The care didn't stop after surgery either -- follow-up appointments were attentive, and any questions or concerns I had were addressed promptly and kindly. I would highly recommend Dr. Hwang to anyone considering a breast augmentation. You're truly in expert hands here.

I've seen some excellent work done here. I've personally even felt the work done here so I give…read morerave reviews.

Dr. Zeidler is a hero to me. She was extraordinarily patient as I went through my decision-making…read moreprocess about having breast augmentation and liposuction surgeries. My process lasted several years and included multiple consultations. (At no point did I feel pressured into having surgery.) Part of my motivation for seeking out Dr. Zeidler was that I wanted to support her practice, once I learned that one of her specialties was breast reconstruction for women who have suffered from BRCA gene mutation and cancer. In hindsight, I think that this ended up benefiting me, because some techniques that normally might be employed in reconstruction were utilized in my surgery. Specifically, I had a subfascial placement with a durasorb mesh. I think that the mesh was one key to my fantastic outcome. I also think that going subfascial, instead of submuscular, allowed for an easy recovery as well as a natural-feeling result. In addition to my Sientra 305cc mod+ implants, I had fat transfer to my breasts, which I think helped in achieving nice cleavage and good symmetry. The whole process from start to my follow-up care was 5-star. Recovery was a piece of cake. My results were much better than I hoped for! I should mention: I am a transgender patient. Surgery was completely life-changing for me, in a very positive way. In my entire life, I was never happy about my body. After surgery, I have been instantly happy, every time that I look in the mirror, before I have time to even *think* about it. This aspect has been extremely affirmational to me, which has led to an increase in my day-to-day confidence. When I initially had my surgery quotation, I had some sticker-shock at the price. But now, a year after surgery, I believe that I received a tremendous value for the money that I spent. I certainly would do it over again, in a heartbeat. Dr. Zeidler's office is totally thriving and busy, which I take as a positive sign. Despite the bustling atmosphere, she always spent time to answer all my questions. I never felt rushed. I have zero reservations about recommending Dr. Zeidler to others seeking surgery! She is a talented surgeon who runs a well-managed practice.

After a botched procedure by another surgeon in Laguna Beach, I was terrified of trusting another…read moresurgeon again. A nurse friend of mine had been to Dr. Maser and highly recommended him, so I started researching. I booked my initial consultation about month ago and had surgery Monday. Dr. Maser performed a BBL reduction, scar revision, and lipo on my lateral flanks and back bra area. Correcting the horrendous mistakes from my previous surgery in Laguna Beach in 2021. My results so far are incredible and they're just going to improve. I look more natural and balanced, which is exactly what I hoped for. Dr. Maser is soooooo nice, honest, thorough/process oriented, compassionate and a highly skilled safe surgeon. I was traumatized by what happened to me before and he really went out of his way to make me feel comfortable. His staff, Donna (surgical coordinator) and Mary (RN) are so nice and the front desk team is really sweet as well. The office is gorgeous, modern and spotless. Their surgical center is just down the hall which is located at Good Samaritan. I work in aesthetics and was really pleased to see how sterile and organized the entire environment was. They also offer injectables, lasers, and participate in Allergen's Alle program for savings! They also offer GLP-1's (weight loss shot ) for those who have been kicked off of their insurance due to the updated BMI number being 40 for insurances to cover.

I previously had a breast augmentation with a doctor in LA who put implants into my body that were…read moreway too big leaving me unhappy and uncomfortable. I made the decision to remove the implants. I had a couple consultations lined up but, after visiting Dr.Maser I decided to cancel my other appointments and go with him. Dr. Maser and his staff are extremely knowledgeable, caring and made me feel comfortable through my whole process. I was nervous about the recovery process but, Dr.Maser and staff made me feel at ease. Everything went extremely well, I had no pain after surgery, and my breasts went back to the original shape and size. I am extremely happy with my results and I cannot thank Dr.Maser and his staff enough!

Dr. Bates is an incredibly skilled and humble surgeon. After interviewing several surgeons locally…read moreand out of state, he was the only one who truly listened and ultimately delivered on all my requests. He's approachable, easy to talk to, and his work speaks for itself. In a single day, he performed a lower blepharoplasty, fat grafting to the face, chin liposuction, and a breast lift with a small reduction. Natural, tasteful results are totally possible for younger patients like me approaching 40. The combination of procedures complemented each other beautifully, giving me a refreshed, balanced look without anyone being able to pinpoint exactly why. Every post-op appointment felt smooth, and all my questions and concerns were addressed, which put me at ease. If you want refined, natural results and a surgeon who truly cares about delivering on your goals, Dr. Bates is the one to trust. Make suer to ask him to show my before-and-after results in the office. His fees are also very reasonable for the Bay Area.

This problem I have with. My nose makes me feel very uncomfortable. I don't like how people look at…read moreme and they take a second look . I know what there thinking it makes me sad .

I love Skin Spirit! I have been a client of Ruthann's since their opening. She was highly…read morerecommended and I have not been disappointed! She is professional, experienced, caring, and knows how to accomplish that natural look. I have had Botox, fillers (lips, lines, etc.), microneedling, and PRP for hair growth. All are a must! :). I highly recommend all!

Amazing experience with the dynamic duo: Ruth Anne & Amanda…read more Breaking it down: - Great work: I've had multiple microneedling sessions and have seen a noticeable difference after each one - Professionalism: Ruth Anne does a great job explaining what's being done and why. Amanda made sure to explain what to do/expect after each session. - Comfort: THEY CARE. They make sure to ask how you're doing throughout the whole process. They're easy to talk to and are very patient! As has been the case for years....I'll be back :)