If you see McComb: GET A SECOND OPINION!!
(This is an update)
I thought McComb was a great dentist, until I learned that he just says everything with a fake smile, which somehow convinced me in the past.
After I was dismissed as a patient I ended up seeking a dentist outside of Chico. McComb said I had a few teeth that needed fillings on the bottom. When I went to see my new dentist he automatically said "You know your front teeth are covered in cavities right?". I also learned I had no cavities on the bottom. McComb was going to let my teeth rot?! As I was getting my fillings from the new dentist my teeth literally looked like Swiss cheese, and for YEARS McComb told me I didn't have any cavities. (My new dentist is my dad's best friend who has a great record and assessed my mouth with integrity. So he didn't just drill up my mouth with bad intentions. He went out of his way to educate and show me where these cavaties were. )
I got my teeth cleaned by my new dentist and it was the first time I didn't cry at an appointment. Probably because the staff is laid back, understanding, and genuine. My dentist doesn't use God in his explanations for things either, which is a plus (seriously... keep religion separate especially if you are a doctor). Also, I had a lot of comments on the shape my teeth were in, and my dental hygienist told me that it looked like my teeth cleanings in the past were ineffective. She even used terminology as having "barnacles", from years and years of neglected spots.
It took me until my last visit to realize at the new dentist that I had no problem with going to the dentist until McComb came into my life. Dr. J was my original dentist until he opted out to focus on cosmetic dentistry. Since then, the way I've been treated and "handled" had instilled me to be scared of the dentist. I don't know if it's the cheery "nothing is wrong... but actually everything is wrong" fake, creepy, robotic attitude that did it to me or what. I have another visit with my new dentist, so i will further update this post to point out other discovered flaws.
TLDR: McComb was going to let my teeth rot. get a second opinion with this guy.
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I have been going to this office for over 10 years. The last few years have been very rough on me. I really enjoyed having McComb as a dentist but where is practice fails is his office staff. Their philosophy on when to inform you of an appointment is not sound. They emailed me a month before my teeth cleaning and nothing else. They will not call you until it has been half way through your appointment.
I have recommended someone here. And do you know what they said to him "maybe you should go somewhere else" because he was being "difficult". They hadn't even seen them yet.
Since I have been dismissed after over ten years of being a patient I asked then where I should go. Because I have no idea since the last dentist I had was when I was a child. Jane said "go ask your dad".
Every letter I they have claimed to send, every text, or call they have said they made.... never has been received. If you have a patient who is very upset they aren't being informed about their appointments... maybe you should investigate rather than dismiss them.
Here is an idea: maybe some patients, who constantly ask to be reminded of their appointments... and are... wouldn't miss them.
This may seem like a disgruntled person writing this... but I am giving this review based on the staff that had been in place in recent years. when I made my last appointment Jane was argumentative and I walked out in anger just talking to her. She should NOT be the person you see when you walk in. She should NOT be allowed to answer the phone is she's turning people in need away. She should NOT have any sort of power if she can't even think of one other dentist in town that a dismissed patient is asking for.
Maybe tend to the patients needs rather than your own
Ever since the office staff has changed I've had incredible issues. But McComb is great. read more
