Great folks at Johns. The were friendly and very professional. It's nice to deal with folks to get…read morethe job done. This is not like trying to work with big-box stores that don't really care about their customers. I will do business with them again and would recommend them to anyone. You can go other places but you'll not get better service anywhere!

This is a great company. I've had a few issues this summer with my AC. Other companies in the…read morepast were more interested in selling me a new air Conditioning unit than fixing my current one. John's come onsite pretty fast, are very courteous and knowledgeable, and fix the problem for a reasonable price. one time they even instructed me on how to fix a problem after a power outage instead of scheduling a visit and charging me for a service call. I definitely recommend them for your AC maintenance.

We just purchased a home with an ac that had a cracked mastic. Steve did more than fix the cracked…read morearea but sealed the entire underside, top, and opposite side to prevent future issues. He also checked my other unit, changed the filters, topped off the Freon and fixed a broken metal piece for less than what we were quoted elsewhere. The units are operating perfectly and he was such a pleasure. Customers need good guys like him who are honest and go above and beyond to offer reliable and affordable service.

EXCELLENT SERVICE! HIGHLY RECOMMEND Steve! My AC was not cooling call two other companies and they…read morewere not responsive. Steve was prompt, communicated time of arrival and educated me on the entire process. Very Reliable and Guarantee his work! Please call Steve you will not be disappointed.

Always friendly and on time. my experiences with them have always been priced reasonably and…read moreusually better than other companies. I have referred them to several of my friends who have returned glowing reports to me.

I had two issues with my Electric heat/AC unit, and it was pretty cold a few days ago. I'm trying…read moreto self-diagnose the issue, but had no luck. I went to go buy portable heaters from Lowe's which brought a little comfort. I saw this company "Optimum Air" a few times on my search and there were quite a few reviews. I'm normally drawn by the comments and reviews and I decided to give them a try. I called made an appointment and everything was professional. I even received a text confirming my appointment that day and later that day I received another text showing, "Michael from Optimum Air Co. its on the way." And it came with a link to track their arrival along with a photo of the person. This was really professional and loved the promptness. The tracker showed that his ETA is 2:03, which is right on time, and he came, right on time. I must say, Mike is very friendly, professional, and answered all my questions. The issue I was having was no power to the unit, and before then, the fan didn't turn off at all. He fixed both. He wired something, and showed before of the issue and showed me actually what he was doing. I was so pleased by the professionalism, that I requested a quote to replace my entire furnace and a/c, because I knew that eventually it will need to be replaced. I highly recommend them and I definitely trust their service. They weren't trying to be pushy and sell me anything or sell me a new unit. He just came, did his job, answered questions, smiled, friendly, and then left.

Job well done! I was given this company as an authorized…read moredealer/ technician to repair my Diakin leaking evaporated coil. Once the call was made it was "Boots on the ground" because Ms, Christy was able to get me scheduled that day(4-6pm). However, she did better and called me back to ask if she could send a technician within 30 mins. (Yay!!) I was inside my home with temp at 87 degrees. Mike and Tarion were professional as they diagnosed the issue. Mike did a great job explaining to me what the problem was and confirmed my warranty information. He also took pictures from the attic to show me what was going on with the coil. I was given a quote for the work. This is where I didn't quite understand why it was so pricey given Chat GPT was providing the average cost much less. I spoke with Tony, and he provided the breakdown for the estimate for the labor cost. The two men were good and I appreciate Drew and Sam for their hard work and willingness to make sure all my questions were answered. They were professional and friendly and very nice guys. They were quick because it took 2.5 hours to complete the job. Because of that, I overlooked the very expensive labor fee. :-) I would give the company a five star if I felt they showed complete transparency with their labor fees per hour. I know most companies do not want to disclose that information, but this provides the consumer with a sense of respect and not being taken advantage of the situation. I feel this would be a fair. All that to say is, I am happy to be back in a cool home. I now have a home warranty. All I pay is a deductible. :-)

My A/C went out and I called them at 9am, they had a cancellation so a tech arrived within an hour…read more Chris was super friendly and showed up in a mask, you can't be too careful! He had the A/C fixed quickly and also quoted me a great price to install 2 smart thermostats that I had just purchased, so I had him do that job while he was here. I can't recommend these guys enough.

Their service was awesome they gave options and were very upfront personal professional. They…read moredescribed in details all options and help choose the best outcome for us. Great price. I will be recommended your services. Installed a new unit. Worked very neat and tidy and communicated very well. Thank you for your superior customer service. Means alot when it is so hard to find these days. The Trammell family. 05 21 26

I had a great experience with this company. They were able to fix my AC same day I called them ,…read morewithin hours. They were fast and efficient. A friend of mine recommend them to me. I would definitely use them for any future AC or heating problems. They prices are fair. I highly recommend them

I felt pressured at an extremely high rate. However, the booking person was extremely nice!read more

Ricardo saved me a ton of time, effort, and money by fixing my exact problem in a timely manner. He…read morewas honest about how much things were gonna cost and he communicated clearly to me how and why my ac broke. I felt more like an old friend with a problem instead of a another job to drudge through. Stay Kool Ac is the only company I would recommend, and will be my HVAC company of choice in the future. Thank you Ricardo!

Nick and Hightower Service were excellent and great value. I put in a service request for my…read moreCarrier AC around 3 pm and requested an appointment 2 days forward. Within 45 min got a call from Tim saying he could send a Technician today around 4:30 pm. I had two other HVAC companies out, one said my thermostat was broken and I just needed to replace it but wouldn't replace it because it was a Carrier he suggested calling someone for a second opinion. Another told me it was needing a new compressor and capacitor and because it was a Carrier that would cost over $6,000 or replace the entire thing for $15,000 Nick came out was up front on everything: pricing, expected time spent, what he thought the issue was initially, once he figured out the issue he explained what he would do and offered his understanding of where other HVAC technicians went wrong diagnosing the AC problem. The Carrier website has a list of service providers and I went with them because of their rating. I rarely do reviews and only because i feel strongly positively or negatively. Recommending Technician Nick and Hightower easiest thing I have done for the past two months!

Hightower has always done a great job for us! Melvin was our service tech today and he was kind,…read morecourteous and efficient!

Outstanding! I called them in a panic and they took care of our needs. Honest! Dependable! I don't…read morehave enough characters or time to tell you how grateful we are. I would recommend them for maintenance and/or repairs. Beyond exceptional! We were told by another company that we needed 2 units and it would cost us 22k! Not even kidding!! When Hisham looked at them, it wasn't even the units. It was a small fix that had nothing to do with the units.... I'm sending so much business their way... so please don't hesitate if you need HVAC work...

Extremely responsive and reliable. Even took video of the repair to our AC…read more Highly recommend.