I went for an eye exam yesterday and was pleasantly surprised at the advanced technology here…read more Dr. Becky Mann was very informative and sweet and was very detailed with what was going on. I will definitely recommend any of my family members and friends.

Great service when I needed them the most. All of the staff was friendly, inviting, and prompt. The…read morespace is very classy and well kept

I have been having my annual eye exam here for a few years now and the service is a excellent. The…read moreselection of frames they offer is also excellent. Highly recommend.

I am disappointed in the payment/insurance billing process. I was told today that the annual vision…read moreexam would not be charged to my vision insurance plan because it was a "medical" exam - not a vision exam. The purpose of the exam was an annual check-up. I wear contacts. The first contact trial made my vision worse. The second testing was on target. I thought I had paid the bill in full last week but today was told of another $94.00 charge. The front office handled things poorly, when I asked questions. The explanation given was that I was older, and this was the way it was done for older patients. I am 72. I don't have glaucoma. I don't have cataracts. I do have some neurological problems. I declined to speak with Dr. Jacobs at the time because I felt the need to remove myself from the situation. I respect his expertise. However, I will not be returning to this practice because of the billing methods. My husband recently had a good experience. He had his annual vision exam and purchased glasses a for a quarter of my cost using the same vision insurance. His visit was not labeled "medical". He is seven years older than I am. Live and learn.

Excellent service from staff and doctor. They ordered frames for my husband and I to try on without…read morecommitment. I wish my husband and I still lived in Blacksburg. I would definitely recommend them.

Very knowledge optometrist who was also very easy to talk to. Service was great and there was an…read moreample selection of glasses frames. Would definitely recommend!

I liked the Doctor and the staff. The actual office seemed a little dated but I had a great…read moreexperience overall.

I shared my concerns with the tech/first person I saw. Apparently they did not share that…read moreinformation with Dr. Teaters. He was quick and impersonal, and spent less than 10 minutes in the room with me. He reduced my prescription despite me saying I couldn't see up close anymore and sent me on my way. No mention of the other issues I am experiencing. On top of that, of course now I cannot see with the contacts the prescribed because he reduced my prescription for some reason. He is very condescending and presumptive. I told him I was a phlebotomist and he said "oh you spend a lot of time on computers then" and insisted k be prescribed the most expensive contacts possible, stating that it would help with blue light and screen time. I didn't know that human arms were considered screens but okay. Will not return and VERY angry that I now have to go someplace else and pay out of pocket for a real exam.

Only went there because of insurance. Long story short: was told that both my granddaughter & my…read moreglasses were ready to be picked up a couple of times...finally they found the glasses somewhere in the back, where they shouldn't have been. I had 3 pairs of glasses that I wanted to keep, but I needed new lenses for the new prescription. Out of the 3, 1 they took care of, 1 they couldn't bc of the screws, and the last one...look at this! It took a couple of months to get them. Ladies were polite, no complaint there. One, poor girl, was job hunting...

Dr. Poovey took the time to review my complicated vision issues. I haven't been able to read…read moreclearly and comfortably since my late 40s. I'd been to three other doctors. I read constantly for work as a real estate broker and for pleasure. I have a non-profit, Velocity of Books gives away hundreds of thousand of free books which I haven't been able to enjoy. I'm hopeful that Dr. Poovey has finally made it easy and enjoyable for me to read again. Thanks Dr. Poovey!

Dr. Poovey has been my Optometrist for many years. I recently had an appointment for my yearly eye…read moreexam for glasses and contacts. He is very professional and explains any issues you may have. Unfortunately, he will be retiring the end of this year. Thank you Dr. Poovey for your years of service to me and the community. Enjoy your retirement.

Clean, professional and trustworthy eye care--highly recommend!! The equipment is absolutely…read morestate-of-the-art and so fast to test every aspect if the eye. I love this office.

I stopped in here while on vacation in the area because my two year old had kicked me so hard my…read moreglasses were out of alignment. The staff at invision helped me quickly and kindly, and they even had coffee and cucumber water.