I needed to get my frames adjusted during COVID quarantine, so I called ahead to make sure that…read morethey were open and were able to adjust frames. Kylie, the manager, said they do adjustments from 9-5 Monday through Saturdays, but we would have to wear masks which was fine. They do not charge for adjustments. We arrived at around 4PM and had to call the phone number on the door because the door was locked. Kylie answered and she was able to help us. She put on gloves, took our temperatures, and let us inside. Then she asked me what was the issue with my glasses and did a quick check of how my glasses were sitting on my ears. She adjusted them and gave them back to me to wear and reassured me to take my take because she understood that typically you'd have to wear your glasses for 5 minutes to actually see if it fit. We went back and forth a bit before my glasses were comfortable. Kylie is so attentive and caring! She is so sweet and her customer service is wonderful. I highly recommend getting glasses or any adjustments here if you can.

This shop is inside the Walmart store in the Valley View Mall area. There seems to be an…read moreoptometrist office listed at the same address as this shop, but it seems like the Vision Center is a separate business somehow. The selection on glass, sunglasses, and accessories is decent, and they carry brands that I haven't seen at many other shops, such as Shaq's. There are sunglasses and accessories on clearance or discount, and staff are available to assist you. I wouldn't mind coming here for my next frame!

As with LensCrafters next door, it's bad customer service (by one person) that keeps this place…read morefrom being perfect. Still, after several visits and phone calls, there's no denying that the staff who have helped me know what they're doing and I can trust them. The high-tech comprehensive eye exam, and multiple rooms that you move in and out of have soft lighting and have helpful info posters. The two staff that we've interacted with are knowledgable and patient enough to answer any questions we have without unnecessary attitude, and making appointments is as easy as a quick phone call. The wait has never been too long, and there's a TV screen in the small waiting room that seems to have eye health-related commercials on a loop that can be interesting to watch. I'd recommend this place.

They canceled my appointment!!!! They are no longer taking…read morepeople at this location?! I don't know ‍ f they are shutting down or what is going on here! 12/27/2019

Get a second opinion before having Dr. Thompson do a procedure. Proceed with caution otherwise.read more

My first appointment today. I was unexpectedly running late, so I called to let them know. A…read morerather rude person told me I had a 15 minute grace period. I inquired what that meant and she was vague, but it sounded like if I was more than 15 minutes late they wouldn't be able to see me. I arrived 10 minutes late. 40 minutes later I was still sitting in the waiting room, I had not seen any nurse or doctor. I left. Why did I only get a 15 minute grace period. But they evidently have an unlimited amount of time that patients must wait before seeing a doctor. Will not return.

Dr. Till and his staff are very professional. He removed the cataracts from my eyes. Now my…read moreEyesight is great. I highly recommend them!

My experience with this business was very negative. I would not recommend them at all…read more They seemed friendly but were unable to make proper glasses for me. Also, there was a long wait time even though I had an appointment and I arrived early. Do yourself a favor and avoid this negativity in your life.

Let my new glasses sit there fortwo weeks. Said they tried…read morecalling--not so much. Wont be going back.

So nice, so helpful .....From the greeting when you walk in the door, the eye doctor and helping…read morewith frames that fit your face.

I couldn't ask for better care for my eyes than what Dr. Neal Jessup and his staff provide…read more Exceptional service that's always above and beyond. Best Optometrist in the area by far.

Honestly, I have a huge fear of anything having to do with eyes and this was my first time getting…read moremy eyes checked. They were great, they were also able to do the exam without dilation so I could get back to work. They were also very respectful of my time and knew I had a short window to do this appointment. Everyone was great to work with and I'm excited to have my glasses in a few days.

Used to see Dr. Michael at this location for a decade or more, but I've been seeing Dr. Kathryn for…read morea little over a year. Both were great, very professional, always answered my questions. Never had any issues and my persciptions have always been great!

I usually go to the Johnson Curran Optometry Center on Franklin Road SW Roanoke, Virginia, and am…read moreextremely happy with the service I have received there. But the last eyeglasses I bought there, which had a Chesterfield Titanium frame, had one of the plastic nose grip fall from the frame, and so I needed to have it repaired. Since I was going to be doing some errands today near their Valley View Blvd Optometry Center, I phoned them the day before to see if I could take my eyeglasses to their office to get fixed. A very nice and friendly lady answered the phone, told me I could, that they opened at 8:30am, and gave me directions to their office. I was very impressed with the wonderful customer service that I received during this telephone call and looked forward to visiting this Center. When I got there, the place was very clean and modern and nicely decorated for the Holidays. As soon as I walked in the door, a friendly and very hospitable lady asked me what I needed and after I explained, she took my eyeglasses and went to work inside. Soon afterwards she came out and had replaced the plastic nose grips with a little larger size ones that were stronger and felt more comfortable. And I was out of there with my repaired eyeglasses in minutes. I confirmed that the consistency of quality service was reflected in all the Johnson Curran Optometry Center the same. And that the key of this was in their caring and knowledgeable employees who went out of their way to provide the best possible service. I highly recommend this Optometry Center for all your Optometry needs.

Dr. Bradley is a fantastic doctor who does not rush his patients. He is also incredibly kind. His…read moreoffice at Magnolia is beautiful and immaculate, and the staff is incredible and friendly. Dr. Bradley is a fantastic ophthalmologist who does care for each patient and providing the best care possible.

I've never met a more patient doctor. And he's brilliant. I wouldn't trust my vision to anybody…read moreelse. He specialized in medical retina in one of the world's oldest hospitals in London, England. Ask him about it you go. Roanoke is fortunate to have a surgeon like him.