Due to a known infestation of pests in my building I wanted to be proactive in making sure that I…read moredidn't have any roaches or bed bugs. I called Control Exterminating and spoke to the owner, Barry. He was very patient and reassuring with me, especially as I was concerned about my little one. He explained that he was going to use an agitator to bring out any bed bugs that might be there and check for other pests. Luckily, I was pest free and his technician gave me advice on making sure my environment was safe for my baby, what to look for and how I could keep it pest free in the future.

Control Exterminating Company is great! After seeing roaches in my new apartment every single night…read morefor a week, I called Barry and he was super helpful. We set up an appointment for 12 noon on 06/23/14 and the tech arrived promptly. The tech assessed my whole house from top to bottom. He found cracks, crevices, and corners that I didn't even know I had! He explained that those were hiding spots for roaches. One thing I especially loved about my experience with Control is that the tech actually took the time to provide education in addition to spraying my apartment. He also provided a barrier to prevent roaches from coming in from my neighbors. The overall experience was great and I have not seen a single roach since my place was treated.

Don't Fear : Rich will be there!…read more My wife had developed a recurring painful and itchy series of welts with no known cause. It was her dermatologist who asked if we could have bed bugs?!? We were caught off guard: No way- Learning that you have Bed Bugs is gross and we were scared. We didn't know anyone who had been through this ordeal. We went online and found the this company. The web site design also made an impression: clean , neat and credible . Within minutes of my panicked phone call Rich call back and responded with: "It's going to be ok." If you're ( unfortunately) reading these reviews , you will appreciate how important these words are. I learned that being a New York Survivor of Bed Bugs is neither an exclusive nor a shameful club. The prep list given to us by our building's pest control company was very long and beyond daunting. There was no way in hell we could have done the prep on our own. Rich and his crew arrived the next morning and got to work. He walked us you through each step of the extermination prep and after- prep process. He was also available to our family throughout the weekend should we have questions or just felt freaked out and needed extra reassurance. His Team is a well oiled machine. They handled our home , including fragile pieces of art work, china, clothing , everything: carefully and with respect. They work fast. The price is fair given the services that they provide.

Rich is a literal life saver!!! Such an honest and selfless man who really cares about his…read morecustomers. TLDR: Like many other reviews here, we did not end up using Rich's services because he told us we did not actually need them. We were being swindled by other bed bug services telling us we had an infestation, and Rich helped us realize we were bed bug free even though it meant losing our business. After noticing a few bites, we had a canine inspection from a provider of our building's choice. The inspection was positive, ruling that we had bed bugs. However, the inspection lasted less than 10 minutes and the canine handler didn't attempt any visual inspection of the areas that the dog alerted. We then reached out to Rich to help us prep for treatment. He insisted on an in-person assessment before accepting the job. When he visited our apartment, he visually inspected all areas where the canine had alerted. Since he did not see any visual evidence of bed bugs, he informed us that he was skeptical of any infestation and recommended that we get a second canine inspection before proceeding with treatment. He connected us with his trusted colleague John Downey at Pest Pro Inc. who arranged for Eric Miller to come do a second canine inspection. Eric and his canine came and performed an inspection lasting 40 minutes. Eric's dog never alerted after being taken around the entire apartment multiple times. Eric also performed a thorough visual inspection, completely taking apart our couch and bed to do so. Eric concluded that we absolutely did not have bed bugs and that my bites were likely from dust mites - a common and unconcerning thing in NYC that does not require extermination of any kind. Thank you Rich!!!!

My wife signed up for $4100 worth of service after they said they said the canine found bed bug…read morepresence in 4 rooms. A few days later, Orkin gave us close to an hours of human service. Their finding: no sign of bed bug presence. Their fee: $125. There may be something to a canine inspection, if they are well-trained, but if you get a report of bed bug presence, take a deep breath and get a second opinion. There seems to be an inherent conflict between a company doing only a canine inspection and then proceeding to exterminate. They likely should give a caveat that such inspections are not fool-proof and suggest you get an independependent analysis. Orkin is most professional and clearly their inspectors are well-trained. I don't get the same feeling about this establishment. Our home was in panic mode after the first inspection. That all ended when Orkin came out.

Spoke to Frank today about a potential bed bug issue. He was extremely professional and honest in…read morehis evaluation. I would 100% recommend NY Bed Bug Dogs.

I called to see if they can review an image of what i thought was a bed bug, and they reassured me…read morethat it wasn't! They were very kind and honest. I would recommend reaching out to them if you have any questions.

Above and Beyond are truly that. As someone who prides themselves on keeping a clean home, finding…read moreI had bedbugs was nothing short of infuriating and anxiety-spiking. Luis picked up the phone early in the morning, had me send a photo of my bites to him, confirmed that they were most likely bb's and had Danny come that morning to confirm. Danny is very thorough and clear with advice and options, all while keeping you calm. Having been through this before, I decided to treat rather than wait. In keeping up with the times, they have added an additional treatment along with Aprehend to make the extermination even more effective. The matter was taken care of in a few hours, and I am so grateful. With the method they use I didn't have to put all my clothes in bags and only had to do my dirty laundry, which alleviates some of the stress from the situation. While I heartily wish I don't see them for a good long while (if ever lol), I can't recommend this company, Danny, Luis and Liz enough.

Years ago, I had ant problems. I'd had contracts with Arrow and Suburban, both costing me…read morehundreds/year and neither offering any real remedy aside from continued payments for substandard results. Then, I called Lords... Marc came and told me how it is. Stopping them from coming back each year was unrealistic for my situation, but he could get rid of them that year and show me how I could apply my own due diligence thereon. Marc did his thing and got rid of them. The next day, they were GONE! I was like, "WHOA!, the others couldn't do that? Really??" THEN, he gave me simple instructions what to do and when to do it the following year. I followed those instructions implicitly the following year. I think I saw two ants total when I followed his direction. Since then, you can ways tell when I don't do what he told me because the little critters reappear 'til I do. Bottom line, you can have Marc do it or do it yourself, (so long as you do it his way). Maybe he took pity on me because I was a single Dad with a very limited budget (and rode a motorcycle), but it's not like what he charged was too much (and was far less than I'd paid the others). More than anything, I appreciate how he shot straight with me. Too bad more people don't have his integrity. Never did tell him how grateful I was... hope this makes up for it.

Mark responds right away and answers questions and concerns. We used the services 20 years ago…read moreand didn't need him until recently for termite activity. He is reliable and has practices safety measures during pandemic. Definitely recommend!

These guys are amazing. Recommended to me by a friend who previously had a bed bug problem, Jon was…read moreprompt in scheduling a K9 inspection the day I called him. He explained to me that since they don't offer extermination services, only inspection, they didn't have a conflict of interest in the inspection. This alleviated some anxiety for me and I felt I could trust them. The K9 inspector came out and the dog sniffed around and sure enough caught the scent. Both the dog handler and Jon offered me great advice and helpful links to help make the fumigation prep as efficient as possible. Would absolutely recommend them. It's worth noting that they do offer a discount for Yelp reviews, but on my honor, I would have given them the same 5 star rating and written my review exactly the same.

Same experience as Caitlin. Dealt with Michael who sold me an inspection which was positive. He…read morethen sold me two treatments (instead of one) that he said was best for bed bugs and he discouraged me from using my local exterminator, he would find me one. I paid up front and the first treatment was scheduled promptly and the exterminator did the work. After that I tried to schedule the second treatment I had paid for and he texted twice he would get back to me. He didn't. When I kept texting asking for a scheduled treatment he said the company would "make it right." It was then All communication Stopped. He ghosted me. I feel he upsold me a second service that he knew the company would not deliver. Beware of this company!

Simply just an A++ Professional…read more Unbelievably knowledgeable Thorough beyond belief Helpful with suggestions John was just a life saver!!!!

What a good person! Found a bug in my apartment; panicked. Calling them they immediately allowed me…read moreto text message a photo and video. Identified it very quickly. Calmed me, and told me what to do. Also, very funny business name.

These guys were great. Our tenants didn't tell us they had a bedbug issue and the whole house was…read moreinfested. Our tenants used store bought bed bug bombs and it didn't work. All that did was force the bed bugs down to our apartment. We called Tri-State and we followed all his instructions. We bagged everything up and cleared the floors. The sprayed everywhere. Even inside the walls. They did a follow up 7 or 10 days later to spray again in case there were bed bug eggs that hatched. We are completely satisfied. I always recommend them to friends and family.

For those who have lost faith in exterminators I suggest you give this company a call…read more Knowledgeable, courteous, professional and considerate. I had a bad mouse infestation and they took the time to completely scour my apartment for every possible entry the mice used and sealed them up. Furious at my first exterminator (who left bait traps with no bait in them) I called this company who came highly recommended by my local hardware store and am thrilled that I did. Thank you Guy and Robert for an outstanding job!!! I can finally sleep tonight! Margaret Martin Brooklyn, NY