The guys from Sterling Environmental did an exceptional and professional job on our oil tank removal. We would definitely use them again!

STAY AWAY! I had the same experience as Debra C. They extorted money from a client of mine due to an underground oil tank that they missed when they did a tank sweep. It was found by another environmental company 18 months later and claimed their "clean" report was only good for 12 months. They held their samples to state to extort $10,000. No ethics, no compassion, no morals!! read more

Sterling smashed branches from two of my trees, ruining one, a beautiful spruce more than 40 yrs old, by using their excavator to rip all the lower branches off one entire side of the tree. They also dumped their backfill onto my pachysandra bed, then scoured the vines off while filling up the cavity. Also violated contract by placing their rock fragments [qp?] atop my native soil. Poor marks for total insensitivity. The tree was wrecked before i was made aware of their presence. they also insisted on breaking the roots of an oak nearby, rather than alter their ways of scooping soil from the side of the u/g tank. Company address listed as west caldwell but their office is in Dover. read more

Problem description: BEWARE: Most Unethical Bad experience: Using the State to pressure consumer to pay high cost after falsifying documentation on test to extort funds. Initially they charged me 1,500. to remove the tank & told me the entire job will be done in 3 wks. I signed the contract and pay the 50% deposit on 11/18/20. I heard nothing after 3 wks. by mid-December & was told they needed 2-permits a Zoning & City permit which was not accurate per the City. I questioned the process & encountered rude & abrasive responses. I called the City of East Orange and there was "0" permit application for my address and no zoning permit is required un less it's on the city sidewalk or roadway; this was my yard over 50 plus feet from the road. I sent an email about the information the City shared with me on 12/14.20 & it was not received well. They sent a copy of a permit that does not appear authentic with a line through one name and another name written in blue ink. On 12/30/20 they called to notify me the permit was issued and in the mail. On 01/11/2021 they notified me they received the permit and scheduled for Tues01/19/21. After the removal the price went from $1,500. to $2,401.25. They claimed they made a mistake on the price & size. They also made major errors during the tank removal including placing the wrong name and date on the tank after removal. My daughter questioned the incorrect name and date & they immediately said "no understand English". They then left the site with the hole opened & returned about 30 mins later. My daughter went back outside and started smelling high gas odor. She told them "turn off the machine" in fear it may cause a fire. They claimed "it's soil" but was not smelling before they left. I received another quote for $19,797 as I have "bad soil" although it was not tested. I hired a consultant and requested the test report and was told "you did not authorize me to test the soil so I could not". Not sure where he got the "bad soil" results. At that time, they reported a spill to the NJDEP. The company is falsifying reports to extort consumer/customer (me) and place undue stress and expense for monetary gain to benefit the company's revenue growth which is unethical practice. On 03/11/21 I found out they applied for the permit on 12/15/20 after I got the information from the City very unethical and not trustworthy. I had to hired another oil tank company to check the soil it was not contaminated. I still have to pay to remove the spill due to the company practice. Be very careful/ do not using this company, they are not trustworthy and very unethical in their practice. This cost me an additional fee to clear an unfounded report. They are pleasant initially, but are misleading, conniving and licensed to extort money from their customers. read more

My realtor recommend Sterling Environmental Services because they got a good rating on angie list. They got the permit from my town for $200.00 and $50.00 to pick it up. They said my fee would be $2100. The arrive on time that was the last good thing I can say about this company. They remove the tank took soil samples in rubber gloves. They state that they were holes in the tank which I did not see. There were NO inspector to inspected the tank to see if there were holes.. The inspector for my town never inspect the tank. And they scrap the tank the same day they remove the tank.. Where the proof of holes in the tank? They claim there were contamination because they scan the dirt with a machine. I said to them I didn't see a machine. That when Donald the owner stated they scan with their eyes. Now My bill was over $3,000 dollars. Donald e-mail me with a propose for remediation because they file with the state. Without test the soil sample to see if there were contamination. The propose was for $35,000 and I can file for a grant and with my insurances, to get he money back that I had already spend and to paid for the remediation. I ask him why would I file for a grant when I didn't know if my soil is contaminate since you did not test the soil. Donald stating that it would be $95.00 to test the soil. It was not included in the 3,800. I ask Donald what if the soil is not contaminate will he close the permit and give me a no- further - action letter he said he would for $3,700. I am a 64 year old woman on a fixed income and Donald seen to thing I am make of money. Now I have to paid another company to test the soil and to write to the state so I can get a NO FURTHER ACTION LETTER TO CLOSE MY CASE . I have all the e-mail, , pictures that Donald sent me. read more

Good price, great service, and best of all, the crew was wonderful and respectful of our personal property, doing a great job of cleaning up. Removing an 80 year old tank is a filthy and back breaking job. They exceeded my expectations by a substantial amount. All licensing, permits, inspection, and regulatory compliance handled by their office. Very pleased! read more

They were recommended by a friend. They did a good job, but here is my issue. They took my deposit and did the work. Then I get an email with a final bill. You would think that they would call you and explain the bill, no, they just charged my credit card without me knowing. They told me this is there policy unless you issue them a check. Well I guess they felt I did not have an option. They also felt I did not have a right to a phone call to explain the charges. Good work. horrible customer service. read more

I am giving this company "0" stars for their rating. I hired this company to do a remediation on my land. They did the remediation and left my property like a war zone. I had an American Flag hanging from a tree and they ripped the flag holder off the tree and I found the flag thrown on the floor. That was just the beginning. They drove their bulldozer truck on my land and ruined the grass area. They lifted pavers off the ground and threw them all over my flower beds. The area which was remediated is approximately 3 inches above the ground. Their attitude is that they did the remediation. They are not responsible for leaving the property the way they found it. If you need remediation on your property, please do not use this company, they are awful. Once again, they left my property like a War Zone. read more