Amazing customer service! I called with a question, not necessarily even needing their service, but…read moreJelena went above and beyond to answer a question that was difficult for real estate agents to parse out regarding lead paint regulation, and gave me the right guidance & documentation from the State of NJ itself to conclusively find the solution. At a day and age where service is not as prioritized sometimes, she was a breath of fresh air. Thanks again!

Elizabeth,ext24, was very clear and thorough in explaining the different inspections. Also very…read morepolite to talk too. She is an asset to the company.

Jonathan was on time and very polite. He quickly assessed all 5 things that we needed fixed and put…read morein the hard work to get them all fixed and fixed right. We were VERY pleased with the results.

When I called, I explained what needed to be done and was given an accurate quote. The technician…read moreJoesph H was very professional and explained everything he was doing throughout the process. The worked that was done and the quality was great. I recommend them to help with small jobs.

I used their services recently and they were great. On…read moretime, professional and took care of the issue I had. I recommend this company.

I hired BioTerra to perform mold testing in my house. They educated me on how to prevent future…read moremold and also conducted an assessment in the basement and attic. I am thankful and recommend this company!

Don't waste your time with these Bozos…read more I made an appointment to get an estimate for the work I needed. Their guy was here for about 30 minutes taking measurements, asking questions, explaining the options, etc. He said he would get the estimate to me within a few days. Never received the estimate or any other follow-ups. Thanks for wasting my time you clowns.

Didn't show for the appointment we had made for a carpet install. While accepted the responsibility…read morefor making the mistake, couldn't reschedule for several days which made an impact on our ability to put the house up for sale on time and be professionally photographed for the MLS website. And when I pushed at the end of the day, they hadn't even considered getting the pre-ordered carpet out of the warehouse and trying to have their installers come at the end of the day (it was a small Job). Then had the audacity to tell me I was "lucky they made a mistake on the estimate" and so they would honor their commitment to pricing rather than give a discount for their mistake. Terrible communication! Terrible service!

From the first phone call I knew I had made the right choice. They were responsive, the…read morecommunication was superb and the installation was efficient. Really impressed. I had made a call to another vendor that sounded far less reliable - and then I called SOOS and got Jennifer on the phone...and well...game over! This is how you run a business.

We had a sketchy run-in with a different vendor and after doing some research I landed on Soos. I'm…read moreso glad I did! I felt they were very up front with me, fair on pricing, and explained why they were doing what they did. They installed two radon systems and even painted the pipes to match my downspouts. They communicated every step of the way and sent photos of their beautiful work. I have no hesitation recommending them!

We had a great experience with Immaculate Home Inspections and would highly recommend them. Tom…read moretook the time to carefully walk through the entire house with us, and explain what he was seeing along the way. What stood out immediately was how knowledgeable he is. Before even beginning parts of the inspection, Tom was able to identify the model and type of the windows and appliances just by looking at them. It was clear right away that he's an expert in this field. In addition to having many years of experience, he is also an engineer, which gave me a lot of confidence in the inspection and made me feel even better about choosing him. As first-time homebuyers, we didn't know much about what to even look for, and Tom was incredibly patient and generous with his time. He didn't rush the process at all and was happy to answer every question we had. He walked us through how different systems in the house work, what kinds of things homeowners should keep an eye on, and how to properly maintain different parts of the home over time. It ended up being not just an inspection but also a really helpful learning experience for us. The report was excellent -- very detailed and easy to understand, with great photos that included arrows and markings pointing to exactly what he was referencing. That made the report especially useful. We also received the report very quickly after the inspection. Overall, the entire process was professional, thorough, and very informative. We're really glad we chose Immaculate Home Inspections and would strongly recommend Tom to anyone buying a home.

I had a very poor eperience with Tom / the Immaculate Home Inspection services and would seriously…read morecaution anyone from using their services unless they are struggling to find another inspector. While the day of the inspection was smooth / pleasant and we used his report to close on our home, Tom missed some critical issues with our home and became very difficult to work with when we found issues.. Proceed with caution Tom missed several big issue with our home that has caused our family significant financial hardship months after the home closed. In particular, Tom missed a massive section of drywall that had severe mold and decay within the wall. I contacted Tom after I personally discovered the issue and asked if there was a possiblity to refund any part of the inspection fee to cover the cost of replacing a large section of drywall / paint / finishing services to remove the molded foundation. Tom refused and insisted that by NJ law he did not need to find/report mold and actually he had no responsiblity here. While I understand he has a business to run, it was a bizzare way to support your customer and I did NOT feel like there was value in using his services to inspect any future properties. Instead, I had to bring in a SECOND inspector to actually find any further issues AND pay for correcting the damage to the home. If this was found during the contracted period, I could have used this to recieve credits from the previous homeowner. I'm just so dissapointed in his lack of throoughness and his attitude towards supporting his customers. Please consider using an inspector that will go above and beyond for your home purchase in the future; not someone who will do the bare minimum and then avoid supporting you Additioinaly, I honestly had a lot of issues with Tom's output / inspection report quality. During live inspection Tom identified some water damage in the basement and reassured us everything would be included in the report we would use for the home purchase and we didnt need to take notes. In the end, he forgot to include the water damage in his report and the report itself had multiple innacuracies about basic details of the house that seemed to be copied over from a previous report on a different house. If you use Tom, please pay close attention to the inspection in person and read the report carefully to ensure all the issues found in the inspection are present / accurate

Send me Alex, please! The most knowledgeable foreman with ACS&D…read more He did not stop trying to find the root cause of the system blockage until he found it. This is my GO-TO company for the past 12 years.

Responsive, friendly, courteous, and efficient. Not inexpensive, but no plumbers are (though these…read moreguys are sewer and drainage experts, not plumbers). Helpful and so nice - I highly recommend!

Mello's Carpet and Upholstery cleaning is hands down the best! The owner arrived right on type and…read moreprepared to work. I had my very light carpet cleaned, but the reality was as I didn't think it could get back to it's original state. My carpet after Mello worked his magic is unbelievably clean and smells amazing. I will be having Mello return to clean my furniture, tiles and my wood floors. I just cannot say enough about the professionalism this company has and how unbelievably fair the prices are. I was quoted for four times the amount. Mello charged. If I could give this company higher than five stars I would. Keep up the great work guys!

I bought a living social deal for a three room carpet cleaning. Jamel, the owner, could not have…read morebeen more professional, courteous, or friendly. He was quick and efficient, my three room cleaning took about an hour and 1/2. He brought all his own equipment, which was expected and left everything super clean. I was very happy with the service and would certainly use them again. My dog can also be a pain sometimes with strangers and Jamel was calm, cool and friendly to my pooch.