Two of our bathroom showers had temporary fixes that started to fail from a previous owner. I was…read moretold by a plumber to find someone that could regrout and seal our bathroom showers. I did my dreaded search looking for a company that was trustworthy and had great reviews. I happened to come across The Grout Genie and scrolled through their reviews and saw so many great things customers were saying, so I gave them a call. OMG! All of the reviews are accurate. From the start, everyone I dealt with in the company was very responsive, professional, and on time. Brad did our work and he was freaking amazing! He did such a thorough job and made our showers that are from 1999 shine and look brand new again. I will be calling them when I'm ready to do other repair work in our bathroom. This is a great company! Thank you The Grout Genie!!

A great company with great people!…read more They really know their job and how to help people make choices. The install went great and looks great. The customer service for scheduling the work and selecting tile was also great. We really leaned on them for help and they came through!

Big box stores have a competitor around the corners. Floor and Decor in Leesburg is outstanding…read more I've redone a house in Fairfax and used the F&D in Alexandria. This Leesburg location is by far 100 times better in service. The displays are clean and prominent. You can get your step goals here if you are walking the aisles looking for the ideal floor, tile, vanity and backsplash. Staff is super friendly. Even in the early morning hours, a cashier is friendly and greets us. A special shout out to the designer, Amy. She has helped us twice in the past week. She has an eye for style and can help with the trends. She walked the aisles with us showing us the various tiles and decor. It's a simple process to get a quote on everything you want so you can walk away with a product quote. Highly recommend this location. Watch out HD and Lowe's.

This review is specifically for the Floor & Decor in Leesburg, VA, and for both the design and…read moremanagement teams--especially Amy from the design team and Bryce, the store manager. My husband and I are renovating our guest and kids' bathrooms, and Amy was truly fantastic to work with. She was patient, thoughtful, and really creative, and she quickly understood what I was going for--something elevated but still within a budget. She had seen me working with other designers in the store before and clearly picked up on my style and preferences. Amy helped me find beautiful marble along with really complementary floor and niche tiles at great prices, and she even helped make some deals work. She genuinely has a great eye and comes up with tile combinations that feel intentional and a little different. Bryce was also great. After a frustrating earlier experience where a designer didn't send me my designs and then left the job--wasting time and setting things back--Bryce went out of his way to help turn that experience around. He was kind, responsive, and very focused on making sure I walked away feeling good about the store and my experience. He also helped make pricing work on some closeout tiles, which I really appreciated. I've spent at least six or seven hours in this store over the past few weeks, and everyone I interacted with was helpful and pleasant. If you're looking for strong design help, good pricing, and people who genuinely care about customer experience, this location is absolutely worth visiting.

Junior is an absolute godsend. All the faucet parts in my shower stall needed to be replaced. The…read moreplumber had to remove the tiles surrounding the old fixtures in order to put in the new pipe fittings. However, he couldn't put in the new faucet parts until new tiles were put in, which he didn't have the expertise to do. I had to find a good tile person ASAP. Thankfully, my search led me to Junior. He responded quickly and was at my house just a few days after I reached out to him. His skills and meticulous attention to detail are outstanding. On the day of the appointment, he arrived just after 9:00 a.m. and worked on the new tiles until late afternoon--literally all day. At one point he had to go out and buy more tiles, which he didn't charge me for. He returned early the next morning to put in caulking around the new tiles, which took him an additional four hours. I'm so grateful for Junior's thoroughness. As the attached photo shows, the new tiles look fabulous--absolute perfection! If you need anything done inside or outside your house, Junior Gonzalez is the one to call. Highly recommended!

Professional; Good work; Satisfied with service provided; Prompt xxxxxxxxxxxxxxxxxxxxxread more

We had a fantastic experience with Tile Center. We needed to redo our floors not for fun but for…read moreflood repair, so we weren't exactly going into all this in great spirits! From the start, Tile Center made this piece of our process easy and pleasant, and we love the outcome. As project manager, Joe was incredibly helpful and easy to communicate with. He came to our house very quickly after our initial outreach, returned later with grout samples, and walked us through options at the showroom. He always responded quickly to emails and texts. He helped us navigate tile shortages and advised us when we needed to order from a third party. Thomas, the installer, was also fantastic. His work is beautiful, and on top of that, he was just incredibly lovely to be around. He not only tolerated, but was awesomely kind to, our very loud and unhelpful dog! He also went above and beyond dealing with various issues that arose. James, who came on one of the days, was also great. On top of everything else, we really appreciated how both Joe and Thomas worked things out so that we could live in the house throughout the installation. That was really helpful as far as both hassle and the potential extra cost of lodging. We got porcelain wood-look tiles, and we really like the outcome (see picture). 100% recommend.

I received wonderful service, thanks to Franklin. I now have the bathroom of my dreamsread more

Everything went well from the bid to project completion. Excellent customer service, best price and…read morequality solution. I highly recommend Click Construction!

I want to sincerely thank Alan and his team, Marlon and Emmanuel, for taking such great care of us…read moreduring our home renovations. In July/August, we experienced a ceiling leak that caused significant damage throughout our home, impacting two bathrooms, the playroom, entryway hallway, and laundry room. After water mitigation and demolition were completed, we were left needing extensive repairs and full remodels of the affected areas. This was our first time dealing with a major home issue, and navigating insurance, contractors, and conflicting opinions felt overwhelming and stressful. I spoke with several contractors and received multiple estimates, but Alan stood out immediately. He was the first to respond and the first to give clear, straightforward, and honest answers. Beyond that, Alan is genuinely such a fun and easygoing person to work with, which made a stressful situation feel much more manageable. He has a great eye for design and prioritizes top-notch materials while still being realistic and respectful of budget. He guided us through the design process, helped with material selection, and made thoughtful recommendations every step of the way. Marlon and Emmanuel are incredibly knowledgeable, respectful, and truly kind. They treated our home with care and always took the time to explain what they were doing, which made us feel confident and at ease throughout the process. Fast forward to today, we finally have our home back -- and we couldn't be happier with the results! Not having functional bathrooms and access to certain rooms for months took a toll on our family and our mental health. Click Construction stepped in during a very difficult time and helped restore not just our home, but our peace of mind. My only regret is not finding them sooner. I've attached before-and-after photos so you can see the incredible transformation for yourself. I highly recommend Click Construction to anyone looking for quality work, honesty, and a team that truly cares.

I would give this company a zero-star rating if that were an option. I scheduled an appointment for…read morea quote, rearranged my day, and spent hours preparing and waiting for their representative. The appointment time came and went, and no one called, showed up, or provided any explanation. Whatever the reason for missing the appointment, the least they could have done was notify me and cancel or reschedule. Instead, they showed a complete lack of professionalism and respect for my time. Based on this experience, I cannot recommend this company.

I had 2 levels of flooring replaced with LVP. The basement was great - because it was on slab. They…read moredid the main level of my home and the LVP constantly gapped. I called their people out multiple times to get it fixed, which only ended up being a temporary solution. After a year, it's also gapping on the sides. I called the owner several times to get him out here to fix it. He said we should have bought hardwood (for the kitchen?) because they nail down the flooring. The main level flexes where the most walking occurs, so because we bought that, the gapping is our fault (what??). He could have informed us of that in his original quote and we would have purchased a fix so this wouldn't have been an issue. He said since it was over a year, he could have someone come out to fix it at a discount, but was pretty terrible at getting back to me with any date/times. We also have mis-matched pieces because they didn't get the right color for one or two boxes. They did a wonderful job with the hardwood on the stairs and the stain matching for the quarter round. I still wouldn't recommend them or work with them again. I'm having to hire a new contractor to completely replace the floors on the main level. I'm out $3000+

We are so glad we found Justin. It is so difficult to get responses from contractors these days…read more Justin was super responsive, gave us a well thought out and reasonable estimate, and he and is crew were very friendly and helpful. I'm most impressed by the attention to detail. I was given options on even very small things and the team followed up on small cosmetic things, but which made the overall project beautiful, with the cabinet manufacturer. Cleanup was fantastic. Our new mud room and laundry room are beautiful and we look forward to using Callabrase again for all our home improvement projects.

Calabrese Home Improvement completely renovated two bathrooms in my 1977 home. All of the original…read morefixtures were removed and the subfloor was replaced and leveled. The tub in the master was converted into a walk-in shower. New electrical and ventilation were added. The owner Justin was great to work with, communicated almost daily, and stopped by the house frequently to check on the progress of the work and answer any questions or concerns I had. Selvin the team lead is a true craftsman, knows his stuff, and clearly takes pride in the quality of his work. Others on the team worked equally hard and they have all been with Calabrese for at least 10 years. I was pleased to see the company take their time and do a quality job instead of a rushed one like you often see. They addressed each of my concerns and the results speak for themself. Now if only the rest of the house was a nice as my new bathrooms!

I had two showers that were pretty moldy/mildew-y, especially since one was in a bathroom that only…read morerecently had an exhaust fan installed. I reached out to Brendan for a quote for cleaning up both the grout and caulk, and his communication was quick and clear. He was flexible with scheduling, and the end result of the project was great! The showers both look so much better than when we moved in, and the price felt very reasonable for the work being done. I would highly recommend.

I had a small tile repair job that needed to be done after some plumbing was done in my shower. It…read morewas nothing complex, but not something I wanted to do myself. After sending the inquiry, I immediately got an email back from Brendan with a quote. The price was more than reasonable especially given there weren't many service providers willing to do such a small job, and the next lowest quote I received was close to double what NoVa was going to charge. Brendan was also willing to come to Washington DC (Though he did request that I cover his parking expense at $25 which I thought was a reasonable request). The job was done quickly - took less than an hour. The grout matches the existing shower grout exactly, and I can't tell the tile was replaced. So that's all I could ask for. I would definitely use this service again.

Looney's Tile was exceptional in service from every aspect of our experience with the installation…read moreof our glass tile backsplash. I knew they were rated 5 stars for a reason and they certainly delivered! Everyone we worked with on their team, including both of the owners, were helpful and communicative. They were so patient when we couldn't decide on what tile to use and even found the perfect vendor who had what we were looking for. The installers were meticulously with their craftsmanship and the final outcome blew our minds away! I'm so grateful for Martha and Mike's personalized customer service. This is what makes small businesses so special!

We contacted Looney's after a bathroom remodel went south. From the first phone call to completion,…read morethey worked hard to help us reverse all the issues the original contractor did and handled the permitting process for us. The team is really nice and the workers showed up on time. We would get text and phone call updates regularly. If you need a bathroom remodel or tile work done, I'd consider Looney's.