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    Sterling Carpet Cleaning

    4.6 (85 reviews)
    Open 8:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    80%

    Services - Sterling Carpet Cleaning

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    After(taken right after Pedro left)...its less noticeable now that it has had a week of foot traffic and vacuuming.
    Jason R.

    Awesome service! We recently rescued a new pup and the first night that we got her she decided she wanted to redecorate her new home. She ended up ripping up about 20 sq ft of carpet and padding. The next morning I called around to get prices, and not only was Sterling was the first to respond, but they also had the best price. First thing the next morning they had Pedro come in to fix it. He was very friendly and professional, and did an awesome job. They definitely earned our business should we need more repairs or the next time we get our carpet shampooed.

    Gilbert T.

    So I called sterling for another job at another property since the first couple of jobs went so well. It was business as usual the tech showed up and gave me a price of $150 to steam clean my aggregate floors and $200 to steam clean and seal them. I chose the clean and seal and the work was done well. There were some smudges and dirty water spots on my newly painted baseboards and walls but I was able to wipe them off with a damp cloth. That wasn't too bad. The part that really caught me off guard was when I called in to make a payment. Kendall told me it was $210 because there's a drive charge to come out to my location?? I know it's only $10 bucks but it's the principle. The on site tech said $200 so why is the office saying something different?! It gets worse than that! I told Kendall about the discrepancy in cost and he said "well, he shoulda told you about the drive charge, either way it's $210" totally unbothered. I told him that I would write a review reflecting my experience and he said "you can write whatever you want" with complete disregard. That being said I will not use sterling again. Like I said it's only $10 but it's the principle of it. I'm sure you wouldn't want to be quoted one thing and at the end of the job charged something different.

    Got all the urine out of the rug!

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    4 months ago

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    Tod M.

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    10 days ago

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    29 days ago

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    11 months ago

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    5 months ago

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    Tod M.

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    1 year ago

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    Tod M.

    We're so glad you had a great experience! We appreciate your support!

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    8 years ago

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    2 years ago

    I am happy to say I received a fantastic service. It was completed in speedy and timely manner. Great results.

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    8 years ago

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    5 years ago

    Workers showed up on time and did an excellent job. Would hire again.

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    6 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    13 years ago

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    5 years ago

    I thought I was going to need to buy new carpet but they did a great job. Thanks guys!!

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    Page 1 of 3

    Ask the Community - Sterling Carpet Cleaning

    Review Highlights - Sterling Carpet Cleaning

    Tod is really responsive by text messaging which is nice because we are so busy at work that it helps greatly with the communication.

    Mentioned in 7 reviews

    Read more highlights

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    A&G Deep Cleaning Services

    A&G Deep Cleaning Services

    4.6
    (53 reviews)

    Andrew always does a great job cleaning our carpets and is very reasonable with his pricing. He did…read more4 rooms for us today and they look great compared to how they looked before hand!!!

    I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

    Janitorial Monster

    Janitorial Monster

    3.0
    (4 reviews)

    I hired this company to prepare a home for listing. While the interior was cleaned decently, the…read moreoverall experience was disappointing and unprofessional. I was quoted a wide range of $400-$800 (lesson learned: stay away from cleaning companies who cannot provide precise quotes before starting work) and ultimately charged the full $800 without receiving an itemized invoice, despite multiple polite requests. Instead of transparency, I was sent a generic checklist they use for every listing and met with defensive responses. The owner repeatedly emphasized how dusty the home was, as if that justified charging the highest end of the range. It felt like an exaggerated excuse to avoid explaining their pricing. They also complained about a "bunch of items" being left behind, when in reality there was only a couch, table, a few kitchen appliances, and a sentimental plant that we were intentionally kept in place for staging. Expecting those items to be removed and brought back in afterward is unreasonable and out of touch with the needs of a listing-ready cleaning. To make matters worse, the plant (a special gift to my clients) was present before their cleaning and was missing after. Instead of responding with empathy or concern, the owner deflected and insisted that this was "why he asked for the house to be cleared." As if that justifies cleaners to possibly take things. Having the home completely empty was never clearly communicated, and had it been, I would never have hired this company knowing my clients planned to leave items for staging. My clients are heartbroken over the loss of something so deeply sentimental and the total lack of accountability or compassion made the situation even worse. The small covered patio, which was part of getting the home photo-ready, was also completely ignored... still dusty and full of cobwebs. For charging $800 (to clean an 1100 sqft, 2 bed, 2 bath home), the job should've been completed with care and attention to detail. I hired a company that simply did not understand the assignment. Their lack of transparency, professionalism, and empathy made for a deeply disappointing experience. I would not recommend them.

    Case of papers came in bad quality once I opened it up. Very disappointed for the cost.read more

    Refresh & Organize with Chelsie

    Refresh & Organize with Chelsie

    3.0
    (4 reviews)

    Absolutely Disastrous - Avoid at All Costs! This was, hands…read moredown, the worst experience I've ever had with any service. They were hired to do a move out cleaning and did an absolutely horrible job. The toilets were not cleaned, the floors not mopped, blinds still dirty, cabinets were not wiped, the bathtub still moldy with their cleaning spray left on it. I was not at home at the time of the cleaning so couldn't inspect the work before I paid them - big mistake! I contacted the company multiple times and even sent pictures with zero response. She was very responsive until after the payment. Avoid this company at all costs! All of this that you are now mentioning after the fact was never communicated during the cleaning. All of this would have been fine had you just communicated with me. Your lack of responses to my messages was unprofessional, especially when I sent them multiple times. Tried calling, phone doesn't work. Tried messaging, you don't respond. Very frustrating and very unprofessional.

    THIS WOMAN IS A CON-ARTIST!! I went looking for recommendations for a move out clean and Chelsie…read moreresponded. She seems very nice. She quoted me a FLAT RATE of $660 for a Move-Out including carpet cleaning. I had a very large home. I sent her the zillow listing to make sure she knew this size of this project. Lets list the issues This woman had the AUDACITY to send me an invoice for $860. She then sends me the most strategically filmed video of the house, being sure to cut angles and leave big areas out of the video. SEEMED FISHY TO ME!! So I go to the property.... THERE WAS STILL PEE IN THE TOILETS!! Pet hair everywhere. There was dirt all over the base boards, floors, counters, corners. I dont know WTF she did. She then proceeds to harass me demanding to come "fix " the job. I refuse and "fixes" this was done intentionally hoping I wouldnt return to the property to see that nothing was DONE! She then threatened a friend of mine she claims to " know from the streets" !?!?! Excuse me! How ghetto is this woman! DO NOT HIRE HER! RUN!

    Sterling Carpet Cleaning - carpet_cleaning - Updated August 2026

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