Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

I want to clarify a few points in response to the owner's reply…read more The issue was not "pickiness." Visible lines/stains appeared after the cleaning. When the couch fully dried and the marks became clear, I reached out the next morning and asked if he could come back to take a look so we could figure out a solution. Those text messages are included in the photos posted with this review. He declined my request to return and assess the issue. The emphasis on "3 months later" does not change the issue. Because the service was paid through Cash App, I had to explore a dispute through my bank. I was advised the dispute will take 60 days or longer, which it did, and that I should also continue attempting to resolve the matter directly with the business. I did exactly that, but the owner declined to come take a look or consider the partial refund I suggested. The response also continues to reference a small spot I treated beforehand, which is unrelated to the marks shown in the photos. It's also worth noting that the couch was never re-evaluated by the owner after it had fully dried, which is when the marks became visible and why I asked him to return and see the issue in person, but he declined. Throughout this process I have focused on the service itself. The responses instead focus on labeling the customer as "picky," a "bully," or suggesting the need to "be selective with customers," rather than addressing & helping the issue. Which is a concerning business interaction as most customers, like myself, found him through Yelp. At this point I'm not interested in continuing a back-and-forth here. If the owner would like to revisit the issue and work toward a resolution, I'm open to that. Otherwise, I'll let the photos, texts, and documented communication speak for themselves.

Outstanding job! Reasonably priced and they did great job and went above and beyond. I highly…read morerecommend using Aaron's.

I was robbed by an employee. I have items still missing. I had work done by Aaron's and the guy who…read morecleaned my carpets stole numerous items and admitted to taking a couple of them. some items were returned by the police but others most have been sold because I never got them back. I talked to the owner and tried to fix this but the owner didn't care. loss of time and a huge headache. I should have been reimbursed for my troubles. anyways I would not recommend this company to anyone. they will steal from you. They have not responded to the bbb and are taking a rating hit.

They were very communicative. Showed up on time and did a fantastic job. We moved into our home 5…read moreyears ago and it had aggregate flooring. We tried to clean it, but it was a chore and hadn't been kept up in who knows how long. They came out did a deep clean! Its like a whole new floor. We are having it resealed in 2 days (needs ro be completely dry) and can't wait!

If you REALLY want to 'Get 'er done', then this is WHO you want to do the job! Quick to respond to…read moremessages and scheduling a date. Very punctual on arrival. FYI, move everything possible off the floors, PRIOR to arrival. Ryan is who they sent out. You cannot ask for a more professional and respectful young man. He worked in housekeeping at Clovis Community Hospital (LOTS of floors) for two years. He has been with Quality Floor Care for the last seven years. His boss sounds like an excellent mentor, as he continually shares his knowledge with his staff. It took about two hours to do the living room and kitchen. Try as you will, one CANNOT get tap water as hot as an industrial service can. . . so for heavy duty jobs, call THEM! I did ask Ryan his advice on a steam cleaner for routine jobs around the house. At home, he uses a Shark Steam & Scrub All-in-One, steam mop. YAY! CHRISTMAS IS COMING! :D

We needed the carpets in our rental house cleaned when we moved out…read more Jarod did an amazing job getting the carpets cleaned actually better than when we moved in. He was on time and finished when he said he would be and the price was really fair. I can't recomend him highly enough. Jarod, Thanks so much.

AMAZING! GREAT CUSTOMER SERVICE! Jarod is very communicative…read moreand was able to fit me in his schedule which was absolutely needed! He did an amazing job and also very professional! Choose Fresno Carpet Care if you are deciding which one to go with, you will learn after to only choose them!

We host an Easter party every year, which means we have about 80+ people in our house at one time…read more All of this foot traffic turns our large living room shag rug from a light gray color to a dark gray with rainbow pink confetti mashed into the threads. Last year, I tried to clean the rug myself and almost threw out my back hoisting this soaking wet rug onto the fence to dry... Sterling Carpet Cleaning to the rescue! I used Yelp's request a quote and was instantly connected with the company. After some questions about the size and style of the rug, I was give a quote of $125, done! I dropped off the 10' x 8' rug for cleaning and three days later it was ready for pickup. The rug was back to life. Fluffy, light in color, and smelled clean! Sterling Carpet Cleaning offered great customer service along with fast cleaning services! I will be using them to clean my couch as they also offer upholstery cleaning services as well!

Service was great! They were prompt (actually running ahead of schedule!) and very professional…read more Would use them again. Always a great experience with Sterling.

I had Joe from J & M carpet cleaning come to my home to correct a carpet buckling problem in my…read morebedroom. Joe quickly responded to my request and came out the next morning. He and his co-worker were on-time, polite reasonable priced and cleaned up nicely before they left. They even moved some furniture that my husband and I did not have the strength to move. I recommend that J J & M for your carpet cleaning, stretching or repair needs.

I can't say enough good things about J&M Floor Covering! From the first phone call with Hoss, he…read morewas incredibly responsive and offered a free onsite visit to confirm job site and measure. I needed carpet replacement in a home I was putting on the market quickly, and he understood the urgency. He provided a very reasonable quote and scheduled the work promptly. The installation crew was clean, fast, and respectful of the property--which is so important when you're prepping a home for sale. The carpet looks fantastic and helped the house show beautifully. I also used J&M for tile cleaning at the same property, which was a last-minute request. Hoss gave me a competitive price and still managed to squeeze me in, finishing the job quickly without cutting corners. If you're looking for professional, reliable, and fast service, I highly recommend J&M Floor Covering. They made what could have been a stressful process smooth and easy!

I first met Robert with All Clean ChemDry in the mid 1990's & utilized his services until 2010 at…read morewhich time I installed Pergo flooring. In 2019, I switched out the bedrooms to carpet. My husband @ the time was physically handicap & shuffled his feet causing the carpet to be worn down & soiled. When it was time to get the bedroom carpet cleaned, I was overjoyed to see Robert was still in business. Robert returned my call the same day & an appointment was immediately made. When Robert arrived we both laughed as he remembered servicing my residence in the past. Robert assessed the areas which were concerning to me @ which time he advised me the shuffling coupled with the husbands' soiled shoes & the nylon fibers in the carpet do get damaged. I asked him to work his magic but I also knew there was a possibility I would have to replace the carpet due to my A type personality. When Robert finished the room, he had me look the job over. OMG, it was almost new looking! Robert vacuumed, ChemDryed the carpet & raked/swept the carpet fibers. What I love about ChemDry is your carpet does not get saturated with water resulting in damage & taking a complete day to dry. With ChemDry the carpet is dry w/in hours. Robet will be called back to do the other two bedrooms. As far as pricing goes, you get what you pay for I received EXCELLENCE! Robert was just as professional & courteous as I remembered him to be. Robert is HIGHLY recommended by me.

My aunt (Angie) needed her carpets cleaned the same day. Robert came in earlier than scheduled and…read moretook care of the three bedrooms in a matter of a couple hours. The carpets look great and freshened the rooms completely. Robert was very knowledgeable and explained the whole process to my aunt. She appreciated the wonderful personable customer service provided by Robert, quick response and value for the work done. Highly recommend!

I've been working with this company for over ten years and recommend their services highly. They…read morehelp me out so much and are very reliable. Their prices are A1 for the quality of work they gives you. They have even done emergency jobs. I can't thank them enough for the countless times they have come through for me and my company.

From the owner: Reliable customer service. 30 years experience with all types of cleaning services and one of the…read morefew that does emergency carpet water extractions after hours.