AAA dispatched McCoy to tow my car when it wouldn't start today. I've had McCoy tow my cars a few…read moretimes over the years, always providing friendly, helpful service. My experience today was no different! The service person was pleasant, figured out the problem and got me towed home where I could fix the problem. I appreciated his professionalism and , at the same time, his friendly nature.

If I could give ZERO stars, I absolutely would…read more McCoy Services is a complete disgrace to customer service. I do service dispatch for a living, and I would never speak to someone in need the way their dispatcher spoke to me. The woman on the phone was shockingly rude -- talking over me, blaming my insurance for "lying," giving attitude when I simply asked for an update, and acting annoyed that I even needed help. I genuinely wish I had recorded the call. If this is who answers your phones, fire your dispatcher. The timeline speaks for itself: * Called at 7:30 AM * Got a confirmation text at 8:02 AM saying arrival would be within 45-75 minutes * Tow truck didn't show up until 10:15 AM When I pointed out the delay (calmly), she cut me off mid-sentence blaming the insurance and dryly asked if I wanted to cancel -- after I had already waited over an hour in the winter. Absolutely unprofessional and honestly disgusting. And the kicker? Yelp is full of the exact same complaints. So clearly this isn't an off day -- it's who they are. McCoy Services and the dispatcher wasted my time, my money, and treated me like I was an inconvenience instead of a stranded customer. I'd avoid this place if this is quality humans they keep employed. Never again. I'll be submitting for reimbursement and warning everyone I can to avoid this company at all costs.

Had a great experience at Gerald Auto Sales! Everyone was friendly, helpful, and made the whole…read moreprocess easy and stress-free. Mark was the salesman who helped me and he was awesome to work with! He was very knowledgeable, patient, and never made me feel pressured. He answered all my questions and made sure I felt comfortable throughout the entire process. Definitely recommend asking for Mark if you're looking for a great car-buying experience!

Sells unsafe vehicles missing wheel studs and lug nuts on a FWD vehicle…read more Car not sold "as is." Violates consumer rights.

Just had a part replaced on my Tesla (2-3 month wait for service at the Tesla Dealership)…read more If you are looking for friendly, compatant service-give them a try. I highly recommend them. There is a reason we have used this business for nearly three decades. Both Jim and Jody were a pleasure to work with,

Continue to be a very satisfied customer of Douglas. Had them do several important repairs in…read morerecent weeks. Today they performed an inspection of our daughter's car after she ran over a flying re-tread truck tire coming home from college for a long weekend. They were able to get her in same day and give the undercarriage a look. Many thanks!

Took in a car for an estimate to see how much it would cost to fix some scratches on it, Carlos…read moreassisted us with much care and instantly removed those scratches that I thought would need new paint without a charge. I had taken the car to 2 more body shops and they gave me a high price for something Carlos instantly fixed. This is a great place to come with great prices, where you WONT get lied too, and over charged. Thank you again Carlos.

Had a wonderful experience at carstar! Carlos took my car in immediately to replace my door handle…read moreand he and his team did a great job! I highly recommend this auto body shop!

They were recommended to me by someone who had been going there for many years and I can honestly…read moresay that I will be continuing to use them going forward. I have used them multiple times now for some pretty big issues. Carter is always extremely nice and helpful, always willing to answer any questions you have. I have also worked with Chris two times and he was transparent and willing to work with me on payment. He explained everything thoroughly so I understood (I literally know nothing about cars). They get everything done so quickly and I have not had to go back with issues on something they repaired. 10/10 recommend to anyone needing repairs. I can't say enough positive things about them.

Relatively quick, if you have an appointment. Can definitely tell this a lot of mechanics first…read morejob. But for an oil change on your winter ride, who really cares. If you use a mailer coupon it's almost a good deal. The garage plays their weird techno loud enough that you can enjoy it from the waiting area whether you want to or not. It was fun to listen to a 35min long song that sounded like a combination between an alarm clock and spooky sound effects from a 1980s video game. Also the weird tire art is nice. After today I think I sexually identify as the frog. I'll include a photo for reference l.

Mike Ryan was my sells person at greenway and he was awesome. Did everything through the phone…read morebefore showing up to actually seeing the truck I wanted. 100% recommend him.

Terrible service, Terrible communication. Unapologetic and didn't fix original issue putting me and…read moremy family in danger. Do not go here! Ship it elsewhere if need be.

I recently had my brakes worked on and got an oil change at Grease Monkey, and Bill and his team…read morewere awesome from start to finish. They run an honest business and truly deliver VIP-level service every time. My entire family takes our cars there because we know we can trust them. Bill and his team have a wealth of knowledge, take the time to explain things clearly, and genuinely care about their customers. It's also great supporting a veteran-owned business. Thank you for your service, Bill, and thank you for always taking such great care of our vehicles!

THE CARS (FEAT. MIKE + THE MECHANICS)…read more Like a greatest hits CD I'll never tire of hearing, speedy auto service at a fair price is music to my ears. Okay, so it's actually BILL + the mechanics who run a tight ship here at the Grease Monkey on Normantown Rd. This is an A-Team of friendly professionals that can handle almost any job, big or small. They can guarantee an oil change in under 30 minutes. Some sh*t happened to my poor Mazda a couple months ago and I had to have it towed for repair. Although it took a few days, they were able to replace a new ball joint and they charged me a reasonable amount for parts & labor. Fast forward to now, and I'm getting a standard oil & filter change. When they rang me up, I mentioned that the owner had said he'd "help me out" next time I came in. At first I got some blank stares, but after a few minutes of deliberation they came back and dropped the price from $101 to $86. This beat the $5 off online coupon, so I'm glad I asked. I'm not sure they topped off any fluids (brake, wiper) and my car's interior definitely hadn't been vacuumed. I already knew their car wash was out-of-order, so I didn't expect a sparkling exterior. On the other hand....I'd much rather save 15% on my bill and clean the car on my own time. * TL;DR * Honest, thorough, and they'll have you back on the road in a jiffy. If you need car work done, head over to Grease Monkey in Romeoville, not the Bolingbrook location on Boughton (who once fed me some pretty glaring misinformation about my broken-down car, requiring it to get towed a second time). As others have mentioned, Bill is a genuine dude. His team works TIRE-lessly to provide solid customer service, and in an industry where tons of people are overcharged and taken advantage of, you won't encounter that here. Great experience, I'll definitely encourage my wife and others to bring their business to this Grease Monkey.

I've had vehicle work done at this location, and they've done great work. Their prices are also…read morepretty reasonable. So if you're in or near the Romeoville area...this place is a little hard to find, but once you find it...you'll be glad you did.

I've been going to this place for years and never a disappointment. Great customer service, prices…read moreare affordable and they do a good professional job. Ive been to some of the other tire shops in the area, one place I took the same tire back 3 times for the same patch, not with idea tire. Fixed right the first time..