I have been shopping here since 1990. I recently moved to Tennessee and still shop here…read more Very fair prices, comparable to internet pricing but service and after sale is 1st class so you won't want or have to shop the internet. Billy the owner and Rick the sales specialist there over 40 years are incredible gentleman, great to deal with, and the best audio store I've been in, number 1, in the United States in my opinion and I have been to quite a bit of stores over 40 years myself west coast to east coast, even Canada in the audiophile hobby. Thank you always gentlemen. Deric

Bought a car stereo. 1977. Opening year. Great place. Thank you.read more

Our recent experience at the Best Buy store in Amarillo, TX was incredible due to the excellent…read morecustomer service we received from retail store associates Katy and Ren. Katy was patient with us as we are both challenged with the new technology available today. Katy guided us to the exact device that we needed to accomplish our goals. Both Katy and Ren were competent, friendly, very accommodating and provided assistance in a professional manner. A sincere "Thank you" for the outstanding care that both Katy and Ren provided us by going above and beyond to ensure our complete satisfaction. We will be recommending Bust Buy in Amarillo to anyone that desires quality merchandise at a reasonable price, with professional and patient associates and the overall quick service. M&B Graves

the AI answering is impossible to understand a simple request for a specific co ax cable. I finally…read moregot a human obviously overseas and not in Amarillo. He initially said they had it. I could tell he didn't really know. In the end he found that they did not have it. It will be here tomorrow on Amazon. Do not bother checking in advance or going to the store

Extremely Poor Customer Service…read more My experience with Target manager Rocio at the Amarillo, Texas Target was extremely disappointing. Unfortunately, Amarillo only has one Target, so having such a poor experience with management is especially frustrating. Her customer service was horrible, and the way she spoke to me was rude and unprofessional. I was trying to return an item, and instead of making any effort to help me or find a solution, she refused to work with me and showed no concern about my situation. What made the experience even more frustrating was that Target corporate actually called while I was there and requested to speak with Rocio directly. Rocio refused to get on the phone with them and stated that corporate couldn't tell her what to do. I was shocked that a store manager would refuse to speak with corporate when they were specifically requesting to speak with her about the situation. As a manager, I expected much better customer service, professionalism, and willingness to resolve a customer's concern. Unfortunately, Rocio's attitude and treatment of me were completely unacceptable. Since Amarillo only has one Target, customers don't have another Target location in town to choose from. I sincerely hope Target takes this complaint seriously and addresses the way customers are being treated by management at this location.

Two days ago (9/29/25), we purchased Pepper Jack cheese to make my husband's sandwiches. Today…read more(10/1/25), when I opened the package, the cheese was already covered in mold and completely spoiled--even though the expiration date clearly says 12/14/25. Very disappointing quality and a waste of money.

To avoid possible legal action I am calling the following an imaginary event…read more In 1979 Alvarez Yairi issued a 50th anniversary limited edition guitar in a series of 900. R and I were working at Billy's Band Aid at the time. Three of these were ordered and I bought the most beautiful of the three, They were amazing - sound like a grand piano, huge overtones, the best acoustic guitar I've ever owned and I've owned many, including a Martin D-28 that I've had for thirty years. I bought my Yairi on layaway. The other two sold quicky. R approached me, asking about a surface transducer that I'd mounted on the guitar and asked if he could show it to a customer. I dug out the guitar from the back and brought it up. I later found the pickup on the counter. Always eager to make a commission and completely devoid of ethics, that SOB sold my guitar to that customer. I was halfway through paying it off and I'd sent in the registration card. Retrieving the guitar from the customer was impossible so Billy reordered one. It was not as beautiful as the one I had selected. As for R, Billy's business largely depended on him. The guy was a great salesman. No reprimand was given. That event, which I am calling imaginary, has stuck with me for 42 years. Who knows, but perhaps this imaginary person has since found Jesus. But I would not trust him for anything. I should also note that some time after I left, R set up a competing store, took his customers with him and put Billy out of business. What a guy.