I purchased a bulb for car, they graciously replaced the bulb free of charge. Fast, efficient,…read morefriendly service. Thank You!!

I had a maintenance light show up and the dread set in , so off I went to what is to me a trusted…read moreauto store; due the fact I use their services in my home town. That being said I am traveling for work and am totally unfamiliar with this area, nor the degree of aptitude of their services. That being said I went in and received immediate service from a very young gentleman. Solid greeting and smile from this individual, who proceeded to ask what he could help me with. I expressed my issue with the maintenance light and asked if he could possibly run a diagnostic check on my vehicle. He did the diagnostic check printed off the result; which claimed no issues. Stumped of the reason why the maintenance light was on , we batted around some ideas of why. Finally we came to the conclusion that the reason for the light was that before my trip to Amarillo I had received an oil change at Wally World in my home town and they had not reset the oil change indicator notification and Voila mystery solved. Thanks again for stopping my mental breakdown for fear that I was going to have to get a loan to fix my Becarita. Yes that is her name.

This has nothing to do with this particular Autozone. It is the total Autozone system. I bought a…read morebattery and had to split the cost between two cards. Autozone system took the first card and then froze the system so it wouldn't work on anything else. Went to get my money back since it cleared my account and they can't find where it posted on their system. Stood in line and on hold for over 40 minutes while corporate kept saying they saw nothing and giving the manager phone numbers for her to call. In the end, she had to leave a message with the details and I have to wait 48 hours for them to determine if I in fact get my money back and then, if I do, another week for them to return it. While it is not this store's fault, I will not walk into another Autozone after this is settled.

Helped me remove and install my jeep top after it got broken into. Would shop here again. Thanks…read morefor everything!!

Very helpful but also hypocritical. There is a sign on your door saying masks are required but none…read moreof the 5 employees I saw were wearing one

They really helped us out in a pinch. Our car broke down while passing through, we had it towed to…read morethe repair shop but we couldn't go and get the part. It was past the time that they send their delivery driver out on errands but I explained our situation and their response was, no problem. They brought us the part and saved us a lot of time and money. Thank you!

Just picked up our vehicle and the windshield is broken. Returned to the shop and asked them about…read morethe windshield. They stated that the windshield could not have been broken while in their possession. Asked if they have security cameras in their shop so they could review and see if something fell on the truck to break the windshield. They said they have no security cameras. We feel they must have insurance to cover the cost of damages to vehicles while in their possession. Will never take another vehicle to the business nor refer any one to them as they showed no respect for our vehicle or concern that our windshield was broke while in their shop.

This place is under new management and AWESOME!!! My dash lit up this evening (Saturday), I called…read moreSummit and I was surprised at the level of customer service I received over the phone! I made my way to the shop, and although it was Saturday evening, Wade & Dave were compassionate, pleasant and ready to address my needs!!! They were knowledgeable, professional and fast!!! I was repaired and "on the road again" ASAP!! The "after hours" fees were worth every penny! I was happy to pay for fast, well done work. My dash was back to normal and I was only down for a few hours! Thank you Summit & PLEASE, keep up the kind, respectful, fast, cost effective service! I certainly appreciate it, and I'm sure others will too!

They are always super condescending when dealing with. I don't know if they are just really…read moremiserable people or maybe just hate what they do? Update: went to pick up my trailer and the issues I came in for were not even taken care of. Brent came out and asked if I knew how to communicate and blamed it on me. Not sure how this place is still in business.

He packed my bearings , a couple of weeks later a wheel came off, I went back with my trailer, he…read morestarted cussing me out saying, all you Mother F______load the S___ out of them , which I don't, and drive the f___ out of them, and expect me to fix them. He said don't ever bring this piece of Shit back to me again . Guess what, I won't, and today I bought a small 20' from another Dealer . So thank you sir, and I won't send anyone else to you either.

Very professional, went in to have running boards placed. Best hourly rate given after shopping…read morearound. Took a little longer than thought; absolutely okay. I bought in my own running boards not taking in thoughts they would have to unbox it and go through those instructions to insure they was properly placed. But they still was willing to charge me the quoted rate, and place a decal on my vehicle free of charge. Will recommend to family and friends and will definitely be back thank you for your honesty and professionalism, just thought all companies was only able the dollar bill.

Dales went above and beyond. I had a receiver hitch put on my 1996 Ford F250. I dropped my pickup…read moreoff and they not only gave me a ride to work (across town), but dropped my pickup at my job when they were finished. Dales prices were a lot lower than I was initially expecting. If I were to do the work myself, I would not have saved much money nor would I have been able to do the level of work they did. If you need any work done on your truck... GO HERE!!! Shout out to Daylon for helping me.

I bought a radiator took it home installed it only to find out it had a hole in it. I took it back…read moreonly to be told that they could not refund my money because they did not damage it and I must have dropped it. I told them that I did not drop it and she basically called me a liar. After a few choice words I left. This company by far has the worst customer service.

Bought an AC kit from this place in March, and my the compressor went out 3.5 months later…read more Compressor going out caused my condenser to clog up and go out as well. I went back and forth between this store and my mechanic regarding my warranty. They fought to get out of covering the parts that I had purchased trying to blame the whole issue on my condsener, which was not purchased through this franchise. At one point they had almost agreed to cover my condenser as well, considering it got clogged up due to their faulty compressor. They backed out last minute. I dropped my car off on a Wednesday afternoon and after several calls back and forth with this franchise I finally got a final answer from them the following Tuesday. Franchise owner avoided my calls several times and when I finally reached him he told me there was no one I could speak to above him because he was the franchise owner. I am calling their corporate office as we speak. I would not have had to go through all this if it weren't for their faulty party. Now I have to pay for $400 of labor plus a new condenser. Terrible experience. I've actually never had a worse experience.