Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle…read moretransaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he was quite nice and extremely professional in our deal. The process was completed fast and he got us out the door to enjoy the new Pilot! There is such an amazing team here at Brown Honda in Amarillo, Texas, and we respect each of you for such thoughtful business dealings!!!

I came from out of town to specifically buy from Brown Honda not only were they accommodating. They…read morewere super nice. I got what I wanted at the price I wanted. I tried to deal with my local Honda dealership, but they were rude and did not want to work with me so that is why I came to Brown Honda. The employees were super friendly, and gave great customer service I want to give a big shout out to Judd who was my salesman that sold me my 2025 Honda Accord SE. I want to thank y'all so much with my new purchase. I'm ecstatic about my car when I'm ready for my next one I will definitely be coming back. For those who are looking for a nice vehicle for your next purchase, I would most definitely recommend brown Honda not only would you get a nice car but you will also get a very well welcoming atmosphere and highly knowledgeable employees. If you're coming from out of town, I would definitely recommend checking out the Buc-ees before you come here....lol like we did.

Very bad service and communication. They told me that my 2020 x6 with less than 25k miles need…read moretires replaced, so they didn't pass it the state inspection. I took it to independent shop and as I expected it didn't need tires changed and wasn't even close to that! They didn't know whether they have the parts or not. They accepted an appointment to change engine oil and didn't have the oil filter???? Kept my car for several hours and wasted my time and they didn't even bother to call me about the issue. I called to see the progress and their employee claimed that she called and left a voice message!!! Never ran into a bad service like that on multiple levels.

Shout out to Kendra and her team for helping us on our road trip through Amarillo - when we were…read moreworried our vacation would be ruined she talked us through the steps necessary to fix the car locking mechanism and allow us to go on our way!

We live in Colorado but searched for the right Buick Enclave and found it at Brown Buick in…read moreAmarillo. Dante Antonucci was the sales associate who really helped us. He was very friendly and professional throughout the transaction. After we returned to Colorado with our new Buick, we discovered that the tires were defective. We contacted Dante, who discussed the matter with his parts manager, and soon we had new tires! At no time was there any quibbling over warranty (as we did experience with a Colorado Buick dealer). Dante--and Brown Buick GMC--went the extra mile to make sure that we were satisfied customers and were welcomed into the "Buick Family." I regret that we live 500 miles north of Brown Buick and wish that we had easy access to such a friendly dealership in Colorado. I rank Brown Buick, Dante Antonucci, and Brown's Parts department as the best!

Worst service I ever had and sales manager is a damn joke bought a Buick and they never offered to…read morereplace a chipped windshield and said they don't repair such items don't waste your time or money on this joke of a company

We were on a road trip from Fort Worth yesterday and received a low tire pressure notification on…read moremy Traverse. We decided to get it looked at at AutoNation Chevrolet Service before continuing our drive and turns out there was a nail in our tire. They were so kind and understood the importance of getting our tire patched quickly. Their waiting room is one of the best I've been too. It's stocked full of drinks and snacks. I'm really thankful for the kindness and swift care.

Kristian went above and beyond in helping me purchase a vehicle out of state. For once, I felt like…read morea car salesman was for me getting a good deal and worked with me to make it happen! He get more like a friend rather than a salesman and that is hard to find. Not pushy in the least. Kevin also helped us out a lot towards the end also. We just are so thankful we ran across AutoNation West Amarillo! Thanks guys!

Ugh! We woke up this morning to a nearly flat tire. We were staying at a nearby motel, so before…read moregetting on the road, we found this Discount Tire. It turns out that we picked up a screw in our rear tire somewhere nearby. The crew at Discount Tire was slammed but they got us squared away and back on the road in about an hour and a half (1/2 hr before they promised). They fixed the tire and didn't charge us anything. Talk about good will!!! Thanks guys. We really appreciate your help and kindness!

Fabian was so helpful getting tires for a young man this week. He was extremely knowledgeable about…read morethe best options for his pickup. Fabian got them ordered and into the store overnight so that we could make sure this young man was safely back on the road. Thanks Discount Tire for hiring and training great people like Fabian!!!!

I dropped off my car for a repair, took only 4 days to get it done. I had a misunderstanding…read moresituation, but general manager contacted me to address the situation right away. Excellent customer service.

Staff were professional from the start after I was rear ended by a reckless driver and approved by…read morethe persons insurance. It took a little bit for them to get my new rear bumper since my vehicle was a 2024 model but kept me up to date on the status. I was glad that they were able to help when needed. Will recommend them to anyone who has been in an accident.

Danny and his team did a fantastic job on my wife's car! On…read moremy car! On my son's car! I highly recommend them for any of your auto repair needs

Took a vehicle in for a pre purchase inspection. They did a great job and told it to me straight…read more Very trustworthy and personable guys.

Thank you Joel for being so helpful and courteous. Always a great experience with Street Toyota.read more

Cole, my service advisor, really took care of me and my business! True customer service and safe…read moreadvice is given by Cole and Street Toyota. Highly Recommended!