I had a maintenance light show up and the dread set in , so off I went to what is to me a trusted…read moreauto store; due the fact I use their services in my home town. That being said I am traveling for work and am totally unfamiliar with this area, nor the degree of aptitude of their services. That being said I went in and received immediate service from a very young gentleman. Solid greeting and smile from this individual, who proceeded to ask what he could help me with. I expressed my issue with the maintenance light and asked if he could possibly run a diagnostic check on my vehicle. He did the diagnostic check printed off the result; which claimed no issues. Stumped of the reason why the maintenance light was on , we batted around some ideas of why. Finally we came to the conclusion that the reason for the light was that before my trip to Amarillo I had received an oil change at Wally World in my home town and they had not reset the oil change indicator notification and Voila mystery solved. Thanks again for stopping my mental breakdown for fear that I was going to have to get a loan to fix my Becarita. Yes that is her name.

Guys always are helpful and is the best location to go to. Usually have decent advice and help out…read morepretty well. Though sometimes you have to go to the georgia location since thats the main store that stocks the smaller ones.

On 7/11/25 I went to buy wiper blades, battery and visor. There was one customer being helped &…read moreanother waiting. Another man walked in behind me. After several minutes, the asst manager walked in from the back. He didn't acknowledge or offer to help customers. When the phone rang, he didn't answer it and seemed put out when his new underling (the kid waiting on the customer) needed help directing a phone call. At that point, I left and went to Auto Zone where I was waited on and treated like a valued customer, even though I am a 67 year old woman.

I went to the O'Reilly auto parts on West Amarillo Blvd to get a wind shield wiper and the manager…read more"Ben" installed it but turns out I didn't need the wiper it was my wind shield wiper motor which was broke, so the manager came back out in the rain and used a wrench to tighten it then my wiper motor started working. I highly recommend the manager "Ben" at the O'Reilly auto parts on West Amarillo blvd

What an awesome experience! Great team work!!! My battery…read morelight cane on last night on the way home from work. I pulled in to Advance Auto on 45th. I asked to have my battery looked at. The manager refused to take out my battery and charger it because it was an auto zone batter y. I was turned away. I looked on Google and saw one was down the way on Georgia. The people couldn't be nicer. A woman took out my battery and charger it. Another gentleman ran battery and alternator test completely free. I got my information and headed to get my alternator replaced. Thanks for Auto Zone after the lack luster experience at Advanced Auto On 45th. I usually go there to buy my supplies and occasional parts. Not ever again. I'll drive past it after this poor customer service straight to Auto Zone. .

Horrible experience---I called to see if I had purchased a starter from them and if so, to check on…read morethe warranty. Rodney answered and was rude the entire time. From the second he answered he treated me as if I was annoying him and how dare I call. I realize that the counter people don't have the best customer service so I dealt with it. But he told me he didn't have time to check my warranty. I told Rodney I only have one car on my warranty history and the part would have been purchased in the last few months. I explained that I was familiar with the Autozone system and it wouldn't take long. He carelessly told me he didn't have time and hung up on me. I ended up calling a different Autozone and got what I needed in 2min. Don't deal with Rodney at the 34th and Georgia.

Great customer service. Explained the product well and didn't try to upsell anything. Scheduled…read moreeverything up front. Honest and fair pricing. Quality work. Highly recommend.

Very helpful but also hypocritical. There is a sign on your door saying masks are required but none…read moreof the 5 employees I saw were wearing one

They really helped us out in a pinch. Our car broke down while passing through, we had it towed to…read morethe repair shop but we couldn't go and get the part. It was past the time that they send their delivery driver out on errands but I explained our situation and their response was, no problem. They brought us the part and saved us a lot of time and money. Thank you!

Just picked up our vehicle and the windshield is broken. Returned to the shop and asked them about…read morethe windshield. They stated that the windshield could not have been broken while in their possession. Asked if they have security cameras in their shop so they could review and see if something fell on the truck to break the windshield. They said they have no security cameras. We feel they must have insurance to cover the cost of damages to vehicles while in their possession. Will never take another vehicle to the business nor refer any one to them as they showed no respect for our vehicle or concern that our windshield was broke while in their shop.

Was in town from Dallas and my engine light came on. I looked up the nearest auto store and thank…read morethe heavens it just so happened to be this one. They were extremely helpful and nice! They worked on my car for 2 hrs with a great attitude the entire time and made me feel right at home A good store with great employees

I showed up at 7:55 to buy a part and the doors was already closed. I advised I created a pick up…read moreorder and they said there is nothing they can do as the store is closed. Im broke down and this is the closest store. I wont purchase again from this store.

This place is under new management and AWESOME!!! My dash lit up this evening (Saturday), I called…read moreSummit and I was surprised at the level of customer service I received over the phone! I made my way to the shop, and although it was Saturday evening, Wade & Dave were compassionate, pleasant and ready to address my needs!!! They were knowledgeable, professional and fast!!! I was repaired and "on the road again" ASAP!! The "after hours" fees were worth every penny! I was happy to pay for fast, well done work. My dash was back to normal and I was only down for a few hours! Thank you Summit & PLEASE, keep up the kind, respectful, fast, cost effective service! I certainly appreciate it, and I'm sure others will too!