On 7/11/25 I went to buy wiper blades, battery and visor. There was one customer being helped &…read moreanother waiting. Another man walked in behind me. After several minutes, the asst manager walked in from the back. He didn't acknowledge or offer to help customers. When the phone rang, he didn't answer it and seemed put out when his new underling (the kid waiting on the customer) needed help directing a phone call. At that point, I left and went to Auto Zone where I was waited on and treated like a valued customer, even though I am a 67 year old woman.

I went to the O'Reilly auto parts on West Amarillo Blvd to get a wind shield wiper and the manager…read more"Ben" installed it but turns out I didn't need the wiper it was my wind shield wiper motor which was broke, so the manager came back out in the rain and used a wrench to tighten it then my wiper motor started working. I highly recommend the manager "Ben" at the O'Reilly auto parts on West Amarillo blvd

Great place to get quality parts. Parts guys are all pleasant, professional and know how to find…read moreparts. We have always worked with them and recommended them, and will continue to get everything we can from Amarillo Off Road.

I used to come here every week during my import tuner phase with my friends. We came here to fill…read moreup our NOS tank only. Everything else is mainly for big rigs and off roading vehicles. This place has been in business for at least 15 years. They get good business so I don't see this place closing anytime soon.

The lady that helped me this morning was so kind! and jm very grateful…read more Went above and beyond even being the only one here.

Manager of the store (blonde, petite, no glasses; forgot her name) assisted with researching a…read morespecial request, called another store to find the answer, and wrote down the name of a product to help (which they were out of). She also gave me advice on a related, automotive matter that had stumped me and I tried it -- totally worked! What's more, when I went to another AutoZone and raved about her assist, the employees knew exactly which AutoZone I was referring to -- her joy in making a difference really shines!

This has nothing to do with this particular Autozone. It is the total Autozone system. I bought a…read morebattery and had to split the cost between two cards. Autozone system took the first card and then froze the system so it wouldn't work on anything else. Went to get my money back since it cleared my account and they can't find where it posted on their system. Stood in line and on hold for over 40 minutes while corporate kept saying they saw nothing and giving the manager phone numbers for her to call. In the end, she had to leave a message with the details and I have to wait 48 hours for them to determine if I in fact get my money back and then, if I do, another week for them to return it. While it is not this store's fault, I will not walk into another Autozone after this is settled.

Helped me remove and install my jeep top after it got broken into. Would shop here again. Thanks…read morefor everything!!

I had a maintenance light show up and the dread set in , so off I went to what is to me a trusted…read moreauto store; due the fact I use their services in my home town. That being said I am traveling for work and am totally unfamiliar with this area, nor the degree of aptitude of their services. That being said I went in and received immediate service from a very young gentleman. Solid greeting and smile from this individual, who proceeded to ask what he could help me with. I expressed my issue with the maintenance light and asked if he could possibly run a diagnostic check on my vehicle. He did the diagnostic check printed off the result; which claimed no issues. Stumped of the reason why the maintenance light was on , we batted around some ideas of why. Finally we came to the conclusion that the reason for the light was that before my trip to Amarillo I had received an oil change at Wally World in my home town and they had not reset the oil change indicator notification and Voila mystery solved. Thanks again for stopping my mental breakdown for fear that I was going to have to get a loan to fix my Becarita. Yes that is her name.

Guys always are helpful and is the best location to go to. Usually have decent advice and help out…read morepretty well. Though sometimes you have to go to the georgia location since thats the main store that stocks the smaller ones.

Very helpful but also hypocritical. There is a sign on your door saying masks are required but none…read moreof the 5 employees I saw were wearing one

They really helped us out in a pinch. Our car broke down while passing through, we had it towed to…read morethe repair shop but we couldn't go and get the part. It was past the time that they send their delivery driver out on errands but I explained our situation and their response was, no problem. They brought us the part and saved us a lot of time and money. Thank you!

Trevor the manager was unwilling to accept my return for even store credit on my unopened wiper…read moreblades because I didn't have the original receipt. He was unprofessional, unwilling and not looking out for me the customer. Very unprofessional and sets a bad standard for a company with clearly better expectations than he is willing to put forth. Very disappointed in Trevor.

Driving through from Indiana and Andrew was the best. We love Andrew. Was super knowledgeable,…read morefriendly, and even recommended a few local eateries to check out after helping me add fluids to my car. If you want to go to a place that has great customer service, this is the place.

I normally go to this store for everything possible. Everyone there is always so helpful and nice…read more Until last Sunday. There were 2 men working there who were having a very spirited discussion full of F bombs about not having enough change for the weekend and customers wanting to pay with $100 bills. I was there for a lawn mower battery, which I had to find by myself and carry up to the counter myself during all this. One man had stomped out the door at this point. The other checked me out and sort of explained the problem, but didn't apologize or anything. I had to carry the battery out to the car myself. The man outside almost hit me with the door stomping back in, didn't even hold the door for me or offer to carry the heavy (to me anyway) battery. I was shocked and completely disappointed by this behavior. The man who checked me out said they were both veterans so I hesitated to post this review but if I owned/managed this store I would want to know if my customers were being treated like this. If I knew these 2 were working I would avoid this store now. Normally I would give this store 7 stars, last Sunday I would give it zero.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!