Trevor the manager was unwilling to accept my return for even store credit on my unopened wiper…read moreblades because I didn't have the original receipt. He was unprofessional, unwilling and not looking out for me the customer. Very unprofessional and sets a bad standard for a company with clearly better expectations than he is willing to put forth. Very disappointed in Trevor.

Driving through from Indiana and Andrew was the best. We love Andrew. Was super knowledgeable,…read morefriendly, and even recommended a few local eateries to check out after helping me add fluids to my car. If you want to go to a place that has great customer service, this is the place.

@5316 Canyon,Tx. 79109. Gen Mgr, Abraham saved me from unsafe RV towing by accessing and replacing…read morethe wrong hitch. They also helped with propane refills,questions and a propane gage as I was afraid of running out of fuel. The whole staff and Abraham are stellar customer service agents. I recommended this location to the camp host at Palo Duro Canyon State Park, Texas.

Called custom R.V. on 4/21 for a part & they said they had it and said they could install it which…read morei wanted! part was a bit pricey from what I googled but its an R.V. shop!! Got the bill wich was fine but noticed they charged 11.50 on a noncash!! Credit card!! W.T.F. come on like the part wad overpriced as is!!!! So just be aware!! Pay CASH if u can!! I would of gave them a 5 but when u do that Nope!!!

These folks absolutely ROCK! Justin got us right in and Marcus worked his magic on our RV repair!!…read moreHe had to fabricate parts and weld them on! Can't say enough good about this business!

Customer service is not dead at Curtis Sales. We are on a cross country trip and the horrible…read morecross wind along I-40 screwed up our tonneau cover. The young man inside was so helpful and caring and brought the mechanic out and we figured out a solution to our problem. It was just before closing time and they went right to work trying to help us and we're so very kind! Thank you ......it has worked. We made it to Santa Rosa this evening with no more issues. I will never forget these guys. They could have tried to take advantage of two ladies (mom and daughter) but they did not and just helped us out. Thank you!!!

The service was excellent!!! They helped me find the right side steps for my truck!! They are…read morestraight forward and book a week in advance. They had my truck ready with 4 hours! I'll be returning to have them install a bed cover and spray coat the truck bed. Thank you for the excellent service and product! I am a very happy customer.

On 7/11/25 I went to buy wiper blades, battery and visor. There was one customer being helped &…read moreanother waiting. Another man walked in behind me. After several minutes, the asst manager walked in from the back. He didn't acknowledge or offer to help customers. When the phone rang, he didn't answer it and seemed put out when his new underling (the kid waiting on the customer) needed help directing a phone call. At that point, I left and went to Auto Zone where I was waited on and treated like a valued customer, even though I am a 67 year old woman.

I went to the O'Reilly auto parts on West Amarillo Blvd to get a wind shield wiper and the manager…read more"Ben" installed it but turns out I didn't need the wiper it was my wind shield wiper motor which was broke, so the manager came back out in the rain and used a wrench to tighten it then my wiper motor started working. I highly recommend the manager "Ben" at the O'Reilly auto parts on West Amarillo blvd

Cole, my service advisor, really took care of me and my business! True customer service and safe…read moreadvice is given by Cole and Street Toyota. Highly Recommended!

Have appointment, waited 20 minutes to get in. Sitting in hot parking garage. Ambassador saw me…read moreand ignored me there was 5 other people in there. Standing around talking. Finally one of the older guy said this guy has been sitting around for 20 minutes where's the ambassador at. Almost 2 hrs for an oil change. Better to go to jiffy lube or other 5-10 minute oil change places. Wasted 2 hrs of my day. Will never go back again.

Went in to ask if they were able to repair my RV that had extensive hail damage. I had already…read morefiled a claim with my insurance and was just checking to see if getting it repaired there would be a possibility. Much to my surprise I was treated with arrogance and rudeness. Sometimes people need to retire I think. Disappointing.

Family Camping Center used to be my favorite RV repair place but things have changed. They don't…read moreknow the value of the service manager's communication to the technician. A couple of months ago I took my HVAC controls to them for replacement and was told by the service manager, my controls were no longer made and it would be best if I would replace all parts, including the control box located at the AC. I checked around with several RV repair places and was told the same. I decided to take my RV to Family Camping Center for the repairs since they got it right from the start. When I dropped off the RV, there was different person at the counter and I told them what I needed and that my controls were no longer available. I left knowing it was in the right hands. Little did I know the new service manager lacked knowledge and had not communicated previous information to the technician or the fact my controls were obsolete even after telling them so. When I returned to pick up my RV there was a $500.00 labor bill to replace the parts (a control box at the AC and a thermostat) Previously this business and others told me these would be needed. To say the least, I wasn't very happy. The owner tried to defend their charges by saying the labor was diagnostics and trying to use my old parts. All could have been avoided if service manager had known what they were doing or even listened when I told them my controls were to be replaced. The only positive was owner did knock off $100.00 (1hour) but still charged me 400.00 for a 2 - 3 hour job. I hope for their sake they change their attitude and the service manager learns fast. I've sent many friends to this business in the past but I hesitate to do this in the future.

Mike was so polite and helpful. Everything went as scheduled. Windshield looks great!read more

I've had two positive experiences here getting windshield chips repaired. Looks can be deceiving -…read morethis place is run by the world's nicest guy! He does excellent work and is extremely prompt. It is so nice to see a business owner who truly cares about his customers and stands behind his work. He also makes working with your insurance a breeze! I would highly recommend you give this place a try.