We recently were struck from behind when the car in front of us stopped suddenly, and the car…read morebehind us did not. Bryan explained that he sees this kind of damage way too often. He was friendly and professional. Our replacement part didn't exactly match the original, so he tried to mix some colors that would match the original, but he was unsuccessful. This valiant effort is what I call "customer service". Go see Bryan. You'll be glad you did.

I've used Brian's Automotive for quite a few years now. You can almost always find Glen Bryan…read morethere, and his sons. The shop is a crew of very competent workers. He schedules me in right away. Diagnosis the problems, gives me a price and always sticks to it. If there's some kind of change or something else wrong that they find, he let you know ahead of time, so you know what to expect. His quality and his honesty go alongway, and when I've had difficulty with with an issue. He works on it till it gets it right. I highly recommend the shop.

Matt and his coworker were thorough and competent in the repairs that we presented with. They also…read morechased down a couple trouble spots that we were having difficulty finding. They were friendly, professional. I would highly recommend their services for your RV needs.

My toilet was Matt brought it back to life. I need to in…read moreCalifornia in 2 days and without Matt it would not have been possible. Red Rover ALWAYS takes you call. He is also a very kind gentleman. He will advise you of precautionary measures so you won't have pay for that again. If you need an RV repair in Amarillo you are in luck. Red Rover and let Matt take over! Victor Clements

Called custom R.V. on 4/21 for a part & they said they had it and said they could install it which…read morei wanted! part was a bit pricey from what I googled but its an R.V. shop!! Got the bill wich was fine but noticed they charged 11.50 on a noncash!! Credit card!! W.T.F. come on like the part wad overpriced as is!!!! So just be aware!! Pay CASH if u can!! I would of gave them a 5 but when u do that Nope!!!

These folks absolutely ROCK! Justin got us right in and Marcus worked his magic on our RV repair!!…read moreHe had to fabricate parts and weld them on! Can't say enough good about this business!

In short: Very welcoming, friendly, accommodating staff, has…read morecomfortable facility for waiting, quick to finish work, very reasonable prices The story: My sister, myself and my two cats were on a roadtrip from Los Angeles to Michigan, and on Day 2 we arrived in Amarillo, TX for lunch. After we hopped back in our car, the check engine light came on, and my Ford Focus (2004 SE, 2.3L) was shuddering/jerking very strongly in idle and in drive. Fortunately, I've had this problem already occur in the past year -- so I knew that a different one of my cylinders was misfiring, and that I specifically needed another new ignition coil (I had paid $600 for parts+labor in West Los Angeles). I called a few auto shops within a mile radius. One said they were heavily backed up with other customers. One said they were booked for the rest of the week. Top Gun said they could look at the car immediately, and could definitely replace the ignition coil within an hour and for ~$300 if that was indeed the problem, so I rolled in. They let me sit with my two cats (in carriers) in the waiting room while they ran diagnostics. Came back maybe 15 minutes later, and told me I was right about the ignition coil. 45 minutes later, the job was done for $300, half the price I paid the first time in LA for a different coil, and we were back on the road for our adventure! I'm extremely grateful that we found them. Great service quality, price and speediness, and a very trustworthy, accommodating and friendly staff. I'd recommend any friend to their facility. Thank you again, Top Gun! :)

they were nice up front but over priced by a long shot 600 bucks for one drivers side wheel baring…read morewhen I took it to another shop and they did it for 250

Went in to ask if they were able to repair my RV that had extensive hail damage. I had already…read morefiled a claim with my insurance and was just checking to see if getting it repaired there would be a possibility. Much to my surprise I was treated with arrogance and rudeness. Sometimes people need to retire I think. Disappointing.

Family Camping Center used to be my favorite RV repair place but things have changed. They don't…read moreknow the value of the service manager's communication to the technician. A couple of months ago I took my HVAC controls to them for replacement and was told by the service manager, my controls were no longer made and it would be best if I would replace all parts, including the control box located at the AC. I checked around with several RV repair places and was told the same. I decided to take my RV to Family Camping Center for the repairs since they got it right from the start. When I dropped off the RV, there was different person at the counter and I told them what I needed and that my controls were no longer available. I left knowing it was in the right hands. Little did I know the new service manager lacked knowledge and had not communicated previous information to the technician or the fact my controls were obsolete even after telling them so. When I returned to pick up my RV there was a $500.00 labor bill to replace the parts (a control box at the AC and a thermostat) Previously this business and others told me these would be needed. To say the least, I wasn't very happy. The owner tried to defend their charges by saying the labor was diagnostics and trying to use my old parts. All could have been avoided if service manager had known what they were doing or even listened when I told them my controls were to be replaced. The only positive was owner did knock off $100.00 (1hour) but still charged me 400.00 for a 2 - 3 hour job. I hope for their sake they change their attitude and the service manager learns fast. I've sent many friends to this business in the past but I hesitate to do this in the future.

Avoid this place at all costs. They will hold your vehicle and want you to pay an arm and a leg for…read morethe half ass job they do. I was charged almost $400 dollars for this and as you see I the pictures they did not even vacuum. Police was called and a report was filed and I have my lawyer solving this problem with them through the law. Again avoid this place is all I can say.

I don't recommend their body shop/painting services. I purchased a vehicle from Brown Pontiac. The…read morevehicle received small scratches during transportation and Brown Pontiac agreed to fix twice. First time around, they painted one section and missed one scratch after it was pointed. The paint job was not blended in well. I was not satisfied so it was sent back again. Second time, the paint/clear coat had air pockets. This job was done the cheapest way possible. Third, they are sloppy and messy. My steering wheel has paint stains on it. You can tell the doors were left open because the interior was very dusty/dirty. The bed of the truck has stains on it that will not come off even after power washing. Lastly, it came back with a new scratch.

Cole, my service advisor, really took care of me and my business! True customer service and safe…read moreadvice is given by Cole and Street Toyota. Highly Recommended!

Have appointment, waited 20 minutes to get in. Sitting in hot parking garage. Ambassador saw me…read moreand ignored me there was 5 other people in there. Standing around talking. Finally one of the older guy said this guy has been sitting around for 20 minutes where's the ambassador at. Almost 2 hrs for an oil change. Better to go to jiffy lube or other 5-10 minute oil change places. Wasted 2 hrs of my day. Will never go back again.

People are great! Quick good experience. I'm a company truck driver, need the windshield replaced…read morethey got started quickly and were very professional and pleasant.

So not use Bill's. They replaced a windshield in my vehicle. It cracked and had not been a year…read moresince install. They admitted there was no impact on the windshield but would not warranty it. Claiming the vehicle possibly flexed and made it crack. Had not good explanation.