People are great! Quick good experience. I'm a company truck driver, need the windshield replaced…read morethey got started quickly and were very professional and pleasant.

So not use Bill's. They replaced a windshield in my vehicle. It cracked and had not been a year…read moresince install. They admitted there was no impact on the windshield but would not warranty it. Claiming the vehicle possibly flexed and made it crack. Had not good explanation.

Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle…read moretransaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he was quite nice and extremely professional in our deal. The process was completed fast and he got us out the door to enjoy the new Pilot! There is such an amazing team here at Brown Honda in Amarillo, Texas, and we respect each of you for such thoughtful business dealings!!!

I came from out of town to specifically buy from Brown Honda not only were they accommodating. They…read morewere super nice. I got what I wanted at the price I wanted. I tried to deal with my local Honda dealership, but they were rude and did not want to work with me so that is why I came to Brown Honda. The employees were super friendly, and gave great customer service I want to give a big shout out to Judd who was my salesman that sold me my 2025 Honda Accord SE. I want to thank y'all so much with my new purchase. I'm ecstatic about my car when I'm ready for my next one I will definitely be coming back. For those who are looking for a nice vehicle for your next purchase, I would most definitely recommend brown Honda not only would you get a nice car but you will also get a very well welcoming atmosphere and highly knowledgeable employees. If you're coming from out of town, I would definitely recommend checking out the Buc-ees before you come here....lol like we did.

Very bad service and communication. They told me that my 2020 x6 with less than 25k miles need…read moretires replaced, so they didn't pass it the state inspection. I took it to independent shop and as I expected it didn't need tires changed and wasn't even close to that! They didn't know whether they have the parts or not. They accepted an appointment to change engine oil and didn't have the oil filter???? Kept my car for several hours and wasted my time and they didn't even bother to call me about the issue. I called to see the progress and their employee claimed that she called and left a voice message!!! Never ran into a bad service like that on multiple levels.

Shout out to Kendra and her team for helping us on our road trip through Amarillo - when we were…read moreworried our vacation would be ruined she talked us through the steps necessary to fix the car locking mechanism and allow us to go on our way!

We live in Colorado but searched for the right Buick Enclave and found it at Brown Buick in…read moreAmarillo. Dante Antonucci was the sales associate who really helped us. He was very friendly and professional throughout the transaction. After we returned to Colorado with our new Buick, we discovered that the tires were defective. We contacted Dante, who discussed the matter with his parts manager, and soon we had new tires! At no time was there any quibbling over warranty (as we did experience with a Colorado Buick dealer). Dante--and Brown Buick GMC--went the extra mile to make sure that we were satisfied customers and were welcomed into the "Buick Family." I regret that we live 500 miles north of Brown Buick and wish that we had easy access to such a friendly dealership in Colorado. I rank Brown Buick, Dante Antonucci, and Brown's Parts department as the best!

Worst service I ever had and sales manager is a damn joke bought a Buick and they never offered to…read morereplace a chipped windshield and said they don't repair such items don't waste your time or money on this joke of a company

Mike was so polite and helpful. Everything went as scheduled. Windshield looks great!read more

I've had two positive experiences here getting windshield chips repaired. Looks can be deceiving -…read morethis place is run by the world's nicest guy! He does excellent work and is extremely prompt. It is so nice to see a business owner who truly cares about his customers and stands behind his work. He also makes working with your insurance a breeze! I would highly recommend you give this place a try.

Highly recommend! Eddie has always taken care of us well…read more They move fast and accurately-they assess the need then communicate the cost. Cost- It's is very reasonable in comparison to other garages in the area. Quality- all repairs have been done with excellence.

They fixed my car and even picked me up when it was ready. Gave me a good price compared with…read moreother places that quoted me.

Went in to ask if they were able to repair my RV that had extensive hail damage. I had already…read morefiled a claim with my insurance and was just checking to see if getting it repaired there would be a possibility. Much to my surprise I was treated with arrogance and rudeness. Sometimes people need to retire I think. Disappointing.

Family Camping Center used to be my favorite RV repair place but things have changed. They don't…read moreknow the value of the service manager's communication to the technician. A couple of months ago I took my HVAC controls to them for replacement and was told by the service manager, my controls were no longer made and it would be best if I would replace all parts, including the control box located at the AC. I checked around with several RV repair places and was told the same. I decided to take my RV to Family Camping Center for the repairs since they got it right from the start. When I dropped off the RV, there was different person at the counter and I told them what I needed and that my controls were no longer available. I left knowing it was in the right hands. Little did I know the new service manager lacked knowledge and had not communicated previous information to the technician or the fact my controls were obsolete even after telling them so. When I returned to pick up my RV there was a $500.00 labor bill to replace the parts (a control box at the AC and a thermostat) Previously this business and others told me these would be needed. To say the least, I wasn't very happy. The owner tried to defend their charges by saying the labor was diagnostics and trying to use my old parts. All could have been avoided if service manager had known what they were doing or even listened when I told them my controls were to be replaced. The only positive was owner did knock off $100.00 (1hour) but still charged me 400.00 for a 2 - 3 hour job. I hope for their sake they change their attitude and the service manager learns fast. I've sent many friends to this business in the past but I hesitate to do this in the future.

Trent was amazing! I was in a car accident and needed a quick tow 5 miles up the road. He was safe…read morethe entire time and even gave me a ride to the body shop. I have no idea about anything car related, but he helped so much. Pricing was more than fair and if I ever need towed again, I will be calling them first.

I wish I could give this no stars. Mark was rude to my teenage neighbor and was trying to take…read more$100 without offering change solutions. He didn't offer to follow her to the store, didn't offer to go to the store, didn't offer Jack crap. He was going to take $100 and leave on a $50 service. The biggest problem here is the fact that he was asking her personal questions about where her parents were, where they worked, and why they weren't home and various other info that was none of his business. She felt very vulnerable as he had an aggressive attitude and she was alone at the time. We came over and he proceeded to be rude to my husband. Instead of explaining policies and apologizing for his behavior he said that he, "wasn't a banking service" and "he didn't mean to be rude". From reading other reviews here I think he knows he's rude and just knows he won't get in trouble because evidently he does not answer to anyone. My husband did call and inform management but I doubt it will do any good considering he obviously has a past. How hard is it to be nice to people in a time when they're at your mercy for help and service?!?! You're in the business of customer service, so how about using some manners so that you keep business. I can guarantee that no one I know will ever use this business!