Love these guys. They have replaced valves, serviced my tank and refilled the tank many times. They…read moreare always there on the day they are supposed to be. I like that when you call them, they recognize the number and have the account information already, whether it is to schedule a fill or paying a bill. Very professional!!

We get our propane and rent a tank from Owens Energy for our place in Show Low. We use Owen's…read moreEnergy because the people we bought the place from used them and already had the tank in place. The company does a good job being there when you need propane. We only use propane for hot water heater and clothes dryer so we don't use a lot. But it's nice to know they will be there when you need them. There was only one bit of confusion when they thought we needed propane after a phone call but we caught the delivery person before we got too much extra. I definitely recommend Owens Energy and will continue to use them.

Great company. Ordered and delivered on time just as they told me. Look forward to using them from…read morehere on out.

Wonderful, friendly people! Great to work with and very knowledgeable. I had never had to by…read morepropane before and they were very kind in helping me understand the process.

Thank you owens for helping us with our propane needs!…read more Had an issue at another propane supplier and Owens came to the rescue. They unfilled our over filled tank and replaced an old rubber seal that sprung a leak. Amazing customer service from a local family owned business!

I cannot say enough good things about Rob. After a terrible experience with the Auburn WA facility…read moreand Corporate, this was a welcome change. Rob took ownership of our situation and did his level best to correct the situation. Our U-boxes were handled with care and immediately stored upon arrival, for which they were ready in advance. And then after a 3 month storage, Rob ensured our 5 boxes were ready for unloading the day of the final leg of our move. I would gladly do business again with Rob and recommend him to others for storage or moving needs.

do not use this uhaul! I made an appointment for hitch install and received email confirmation…read more manager said they had plenty of time to order parts but would call if any problems. I received no calls or emails so arrived at my appointed time. clerk said parts did not arrive and she had changed the appointment in the system the day before (on Sunday) but forgot to call or send an email. it was over an hour drive and I complained and she said "sorry" and they would let me know when the parts arrived. I was slightly annoyed but things happen. next day received a call from the installer. he was very rude and belligerent and said I never had an appointment and he didn't know when he could install the hitch. he said it was my fault for not checking. when I pointed out I had an email with the time and date and assurances by the manager they would call if any delays. I also said I understood things happen but didn't appreciate both the receptionist and installer making it sound like this was my fault. "installer said he did t like my attitude and would cancel the order and hung up. was very weird and manager had said my car was difficult to install a hitch on so think the installer was looking for an excuse and just didn't want to do it. extremely poor customer service and strongly tecommend avoiding this uhaul.

One of the worst customer service issues I've had in 10 years…read more I have Graves Propane of Pinetop on auto-pay for 5 years. Last February they started sending me late payment notices, which I originally thought was humorous as I had them on auto-pay. After 6 weeks of try to figure it out , they told me it was insufficient funds. That was less humorous because my bank didn't know about the insufficient funds and they had no record of Graves attempting to take funds from my account. After another 5 weeks , multiple emails and phone calls I decided to send them a check. Russ, the regional manager, assured me the problem was taken care of. "Not". Same problem showed up again in June with late payment notices. Called Russ back and sent him an email but he evidently either doesn't want to talk to me or can't figure out the problem. It has been another week, another late notice but Russ is no where to be found. Still have the same problem with no one at Graves propane to help me besides the elusive "Russ". I am only a customer and must be low on their priority list. If you are looking for medium or above customer service, try another company.

I wish no stars we're an option. Do yourself a favor and look elsewhere for propane service. We are…read morenew to the area and new to propane use. For the 4 months of service, it has been 4 months of nothing but problems, bad billing and total frustration. I read the negative comments prior to signing up for service with them. I also know bad comments are more often louder and wider than good comments. I wish I had paid attention - this company has the worst service. The only pleasant part of dealing with them is talking to their Customer Care center in CA but why should you have to deal with them that much? They are nice but no resolution. Very sad.

1st Propane is a fitting name! Their customer service is far greater then expected! Shea is top…read morenotch! Friendly, responsive and strives to meet customer needs even on short notice! Thank you! Keep putting the customer 1st!

Lousy operation. Even after I was told they would take care of me I lost everything in my…read morerefrigerator and freezer because they never came and filled my tanks on Wednesday in November , like they assured me they would. They give you the impression that your business is very important to them, yet completely ignore you after the call. The owner has A god complex they still have not paid me what they owe me. Once they get your money you mean nothing to them.

Just never called back... Show low branch went Ghost…read more Called back thinking it was a holiday and still didn't get a return call.

This is our first fill with this company. Our initial contact was pleasant and professional. They…read morearrived in a timely manner and topped off our tank, explained again how the process worked. Both associates were personable and efficient. I will call them again for future service.

Great location. They sell local eggs. If they weren't here, I would have to do a lot more driving…read more I love this feed store. The owners and employees are competent, efficient and kind. The hay is good. They work hard to keep prices down. Let's support local business'.

Friendly Staff, Fast service & Safe. easy location you could pull a hole camper toy hauler through…read morehere or just come in your vehicle to fill one or two tanks.

Friendly staff and quick service. I was in need of a propane refill mid camping trip. This was a…read moreshort 30 minute drive from where I was located and was at a fraction of the price I would have paid at the lake.