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    Stephen's Complete Home Services

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Plumbing inspection

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    2 years ago

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    Huff Steve Plumbing - The materials needed to fix the leak.

    Huff Steve Plumbing

    (40 reviews)

    I had a water tank and thermal expansion tank replacement done in my laundry room. I live on a one…read morelevel 55+ community condo. It was a standard job. I failed to do my due diligence though by not receiving at least three estimates as is recommended. I can not imagine how much these tanks run since the invoice does not give any details on parts and labor. **Update** Steve Huff Plumbing reached out to me wanting a mutual satisfactory agreement and in doing so they showed that they do care and will make a sincere effort in making their customers happy. I have amended the star rating to reflect that sentiment.

    I called them because of their commercials painting the picture of them being an honest,…read morerespectable family company. I had a burst water pipe and my two toddlers were without water. I told them my situation and they said I'd have to wait 2 days for them to come and "estimate" the final cost and it would cost $60 just for the estimate. Anyone who has kids knows you can't go two days without water. I reiterated the seriousness of my situation and the lady on the phone treated me with callous disregard and reiterated that they WOULD need cash up front, but offer financing IF I qualify. This was unacceptable to me. I grabbed a shovel, went outside and started digging. I found the problem myself. It was a broken coupling at the meter. I took the coupling to Lowe's and they showed me the exact parts I needed. The final cost was $58 (including candy for my babies) and several hours of digging. I had it fixed that very evening. I feel sorry for the people who absolutely need to depend on this company. The city of Kingsport confirmed no leaks and turned my water back on before bath time. I feel like I did the right thing. The pictures I posted are MY work, not theirs.

    Stephen's Complete Home Services - plumbing - Updated May 2026

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