Skylar came to my house and professionally and friendly solved my problem with two estmates. Her…read moreknowledge was impeccable. She made me feel good and my washer had flooded my basement floor. I couldnt keep up with the mopping! She vacuumed the water up! I was never more happy than when she did that!!!!!. She fixed my plumbing issue and at the lowest cost estmate. Reserving the higher other estimate for later if i need to call again. I recommend Skylar.

Couldn't come out for two business days, then when their technician did come out, he couldn't do…read morethe work because he claimed he needed to bring in a 200 pound machine and this required two technicians, so this had to be rescheduled for two technicians. They wanted to charge me $660 to clear a toilet. I canceled the call. I called another company that came out the same day, brought a smaller rooter machine, and cleared the toilet line for a whole lot less than Roto Router wanted to charge me. Oh, by the way, it was a one-man job for this company.

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

Wanted to say thank you so much to Alex and his partner for doing an amazing job in such short…read morenotice. I know it was much later in the day than expected but you did the job with excellent service. I will recommend you to family and friends!

I set up an appointment with this plumber, and the day that I set up for they no showed but I got a…read moretext that due to a family situation they had to cancel but they said they would contact me back to set up a better time. I understand things happen, but I waited two days and reached back out and contacted them again having no idea what might be going on, but I had an issue that I still needed their help with. They again said vaguely that they couldn't do it this week and again promised to follow up. They never apologized for not calling back like they said. Again, a couple days go by and still nothing. No contact, no information beyond that. I don't know what was going on, but no communication, no call backs- and I'm a family guy so family is important, but when I'm trying to book you for a business perhaps communicate better if you promise to do so. Needless to say after ghosting me and lack of communication, I posted a review elsewhere on social media and the owner had the gall to post my 1-star review and called me out- I had patience and waited many days- the business owner didn't respond, ghosted me, then blasted me on social. After many people came to my defense, they deleted the post. Wow, what a bunch of drama! I will forever avoid the Salts- I found out the owner has several race cars- no wonder his estimates always came in high. I'll find someone else in the future and suggest that you not do business with these people or they will post your honest review on their social media and try to convince people that YOU are the problem. Not ever a business I'd take a risk on again.

It seems like American Water Heaters may have taken a turn for the worse. I have a 50 gallon gas…read moreunit that was installed in 1997 with a 5 year warranty. It's now 2014 and 17 years later it's still supplying hot water and has never given us any problems. I don't want to push my luck and plan on replacing it and was researching which brand to get and was surprised to see all the negative reviews. I'll need to think long and hard to figure out if I want to stay with an American Water Heater of try another brand.

Horrible company that makes horrible products…read more I had a bunch of these in a small apartment building because the previous owner purchased them. The company was difficult to get through to customer service with. One of the heaters failed four times under warranty before I ripped it out and scrapped it while it was still under warranty.

AO Smith now owns State Water heaters. State brand water heaters suck now. I have a hybrid 50…read moregallon. 2015 models were great. The newer ones are cheaply made and horribly loud. Tech department are not techs. The whole company gives you runaround.

Best plumber in town. No hype, no commercials, just good, honest hard working people. They've…read morehandled small and larger jobs for us. Highly recommend them.

From the owner: I have over 16 years experience and offer affordable plumbing services, personalized assistance and…read morestrive for 100% customer satisfaction! To contact a local and seasoned plumber skilled in leak repair and PEX plumbing lines, turn to Plumb EZ in Johnson City, TN. Call to schedule your plumbing service today! "Let Your Mind At Ease And Call Plumb EZ!"

Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!