If I could give zero or negative stars, I absolutely would. We wasted over $7,000 at this shop for…read morea motor that sat untouched for months. Every time we checked in, we got nothing but excuses, delays, and zero accountability. When we finally got the motor back, a professional tuner immediately pointed out that it still had serious issues, issues this shop clearly missed or ignored. We gave them another chance to make it right, but unsurprisingly, they failed again. Within a day of use, the motor completely failed. And then they had the nerve to admit they didn't know what went wrong and couldn't fix it. This place is a joke. They had our money, our time, and our trust and gave us nothing but a broken product and a pile of excuses. Do yourself a favor and stay far away. Go somewhere that actually knows what they're doing.

Very poor ran business after having an engine assembled by the company. it was ran under normal…read moreoperating tempertare for a few hrs. The bottom of the engine fell apart. i call them & literally had to take it back they had kept the engine for 4 months after making several attempts to check on it finally went to pick it you & was going to be charged for the damages they had done to begin with.

The people here are amazing! Fast and friendly!!! Gwen changed my battery super fast and saved my…read moreroad trip!! This chic is is 6 out of 5 stars. The store is clean and the manager is awesome!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Terrible Service - Overcharging - and Unprofessional Behavior…read moreWe were overcharged $9,000 for towing a truck, trailer, and three cars, even though the cars were not towed separately! The staff was rude, unprofessional, and incompetent--they were swearing and speaking disrespectfully to customers, treating them as if they were garbage. Additionally, when our driver arrived to pick up the vehicles, they could not locate the person holding the car keys, causing unnecessary delays. To make matters worse, they charged excessive storage fees without justification. We will be filing a formal complaint with the Department of Justice and other relevant authorities to address this overpricing and misconduct. This kind of scam-like behavior should not be allowed to continue!

Called multiple times. Had multiple appointments over two weeks to have my truck towed to their…read moreshop.. never came. I eventually had to call him to just cancel altogether..

Charles Cuthbertson was excellent to work with. The entire process was a breeze. I will…read moredefinitely recommend Stephens Auto and Charles to friends.

Don't give any of the place your business…read more I just had my oil changed there, &' they didn't put my oil filter back in correctly. oil went everywhere!!! remind you I was Elkins at the time with my baby broke down on the side of the road. When I went to take the tow bill up to Stephan's, these two men were n a s t y to me. Called me dumb for towing my car back to my house instead of to them. &' told me and my fiancé to "get out" his office. nasty nasty nasty. I will be going to court. Do not take your car to here. Just bad all around.

Left oil filter loose , very unprofessional n they question how we knew it was loose . The service…read moremanager was very rude

I waited for over 2 hrs for an oil change an tire rotation. I waited in a outdated lounge with no…read morecoffee an drink machine was not working. A lot of the employees there were talking an playing with there phones instead of working an trying to help all of us in the service department there was 4-5 other people that waited with me we ask for help but were treated rudely by a young female. That was supposed to be a professional. Far from it. I would not visit that dealership again I gave them 3 shots 2 to buy a truck an 1 service chance. I will take my buisness back to Crossroads Chevrolet where I purchased all my trucks from. A lot cheaper without all of the fees king Coal charges. Buyers beware of King Coal Chevrolet

Michael S Took my mom's car in for 4 new tires and 2 tire…read morepressure sensors for rear because only front tires were reading. They tried to sell me 4 sensors and when I only bought rear ones they said they couldn't program them. So I went with 2 working bought 2 new and left with nothing reading. My mom was disappointed and I feel like I failed her because they didn't do their job.

Great service! The team there were very helpful. In from out of town and needed help quickly. The…read moreturnaround was quick and at an affordable price. Thank you!