My car overheated on I-77 on Sunday, April 13, 2025. AAA dispatched Glen's Towing to pick me up…read more Shane had a bit of trouble finding me, but soon had me loaded and towed me to Mossy, WV, where I was picked up by another towing company. Shane waited with me the 30 minutes it took for the other driver to arrive. He was pleasant and professional. I would happily recommend Shane and Glen's Towing. They made a trying situation a bit better.

**WARNING- VERY LONG APPRECIATION POST**…read more Tuesday night we left for Florida around 7:30 pm. At around 11:30 pm our transmission went out about 2 miles from the Beckley, WV exit. It was raining and it was not a good spot for it to happen since there was only a 3 foot berm and then gravel that dropped off. It was also 500 feet from construction area with left lane closed so everyone was getting in right lane. So we had semis passing at 60 mph 4 feet from us We called AAA and within 20 minutes David from Glen's Towing called and said he would be there in 5 minutes. AAA had told us Because of COVID nobody could ride in the tow truck so we amazingly found Ambassador Taxi after trying Lyft, Uber, and every other taxi company number with no answer. Ambassador said they would have to send the driver back to get a big SUV since we had 7 people and could be a little while since he was on way back from dropping railroad guys off in VA. When David arrived with the tow truck, he said "I'm going to just pull up behind you with my lights on and wait for the taxi to get here. Then you guys can just jump in taxi and I will bring van to your hotel for you to get your stuff out so you're not trying to do it on side of the road." He sat behind us for an hour until Ambassador got there. While we were awaiting, the owner of Ambassador called and let me know that they had a shop and could look at the van first thing in the morning for us if we wanted to have it towed there. I also, used my Choice Hotels app and booked us rooms at the Comfort Inn in Beckley. Since it was after midnight the app booked them for the following night. So I called Comfort Inn and the front desk girl said she would get them changed no problem. Ambassador arrived and we got into the Tahoe and he took us to the hotel. I walked in and the front desk immediately handed me the key cards and pointed me to our side by side rooms so I could get the kids in bed. 5 minutes later, David from Glen's towing arrived and completely dropped the van off the roll back for us to empty all of our luggage onto the hotel carts. Once in our room around 2 am, I got on the Enterprise app and booked a minivan for pick up at 8 am when they opened. I got a call around 7:40 saying they didn't currently have any vehicles (From Austin working there I knew that was common first thing in morning) and they would call when they received some from Charleston hopefully by noon. While waiting Ambassador auto called and said what I feared, transmission completely out. I told them I didn't want to put that kind of money into it and I had already booked a rental and asked if van was in the way or if I could come with trailer in 2 weeks to get van and she said "No problem. We will just park it around back." At 10 am Enterprise called that they had a van. I called Beckley Green Cab and they were there in 10 minutes to take me to Enterprise. I walked in enterprise and was in a 2020 Caravan with only the 82 miles on it in less than 5 minutes and headed back to the hotel to continue our vacation. We left a Beckley at 11 am. I can't say enough about how friendly and helpful everyone we dealt with was. Maybe it really is, Almost Heaven in West Virginia. Thank you so much to everyone we dealt with: Glen's Towing Ambassador Taxi Ambassador Auto Comfort Inn - Beckley Beckley Green Cab Enterprise - Beckley (Canterbury)

My daughter broke down passing through Beckley on. Sunday. Her truck was towed to Bob's. They…read morediagnosed and fixed it and she was back on the road by 2 Monday. It was the power steering belt. They noticed her oil was low and even filled that up. Under $300 for a Volvo SUV, very reasonable price and great quick service!

My son and his college friends had trouble with their vehicle while on Spring Break this past…read moreweekend. They were lucky enough to find Bob's Truck and Car repair. They were so kind and fixed what was needed right away today (Monday morning). We are so thankful for their kindness to our kids who are over 8 hours away from home. They were truly an answer to our prayers today!!!

THEY ARE WONDERFUL!!! We had broke down on I77 with our 35' Motorhome on a Thursday headed to a…read moreweekend wedding. We had called 5 or 6 places before we found one that would even look at our motorhome. Mark the owner said he could not promise they could look at it that day but would before the weekend. We did not get towed there until 3pm. He also let use hook up to power and stay in the motorhome on his lot. By closing time at 5 pm Mark and his guys had looked at the engine and determined it had probably broke the flywheel. He had also checked for the part but could not get one til Monday. We told him our daughter lives in Charlotte NC area and could bring one up from there if he could find one near there. So Friday morning he went out of his way to look there for the part. He also came back Thursday night to check on us staying in is lot and see if we needed anything. His guys started working on our motorhome first thing Friday morning and had it ready for the new part by around 1 pm. While they did that Mark found a part near Charlotte. Our daughter picked up the part and finally made it to the garage at 4:45 pm on Friday. They close at 5. Mark and his guys stayed to work on finishing the repairs and at 9 pm had us done and on the road. Mark did all of this while dealing with the lose of his father in law on Thursday night. We can not say enough about the great guys and Mark. They made us feel welcome and cared about. Not just a customer but a friend. Not only did he get our motorhome looked at before the weekend but also got it fixed and back on the road. THEY WERE AWESOME AND WONDERFUL. I would recommend Creager auto to everyone. They treated us like family. Mark even called us Saturday to make sure everything went good.

Mark (owner) started work on our tow-in without asking for details about what happened. When the…read morerepair didn't work, he said it would have been real helpful to know the details of how the problem started. We had called, left contact info, full details on the history and a request to call with any questions. We asked why he hadn't called, he said "the problem was obvious." So which was it? Too obvious to ask questions or too complex to solve without additional info? He had us at his mercy, taking a breakdown on the WV turnpike. Don't be another one of his victims!

Such a caring couple guys! Starter went out after hours, had car towed there. Called as soon as…read morethey opened and let them know, they were booked and down a bay, Friday before Memorial Day weekend. I asked if there was anyway to get it done that would be great, if not it would be okay. They fixed my starter without a lift, on the floor and it was ready 10 minutes before they closed! That is over and beyond, as far as I'm concerned for a mechanic!!! Excellent and they do not overcharged! Thank you guys! God bless

I was in town for a sporting event for my daughter when my car broke down. The 2 gentlemen that I…read morespoke to said they would get to me that evening no matter how late, true to their word Solomon came out to my hotel at 10:45 at night and completed the repair.(replaced the alternator) He, and the other man I talked to on the phone were nice, kind and understanding. All other repair shops and dealerships were closed on the weekend and I wouldn't have been able to be seen anywhere until Monday morning. I'm beyond grateful for their service and kindness. I also found their rates very affordable. If I could give 10 stars I would. Thanks for getting me back on the road safe!! Pam

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

Just be sure they follow through on your direction and don't take things off that we're not…read moresupposed to be fixed because then your car ends up being totaled That's the only grip I have they do good work It's just obviously somebody didn't read the fine friend or the little friend maybe I don't know. See you

Iam very happy with their work the truck was in bad shape a lot of damage it looks like a brand…read morenew truck I think they went above my expectations I highly recommend 2 BROTHERS. VERY HAPPY

I am so thankful to have been led to this garage! Shiela is very helpful and patient. Mike is…read morethorough, fair and a stand-up kind of guy. They took my problem, listened to me, and I had my car back & working in less than a week...and their prices are very fair! I highly recommend this place for your car & truck problems...especially if you're a lady like myself who never knows if you will be well treated by a garage..you WILL be well treated here !

Outstanding and inexpensive. I take my cars there from Lewisburg.read more