William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

i walked in this morning at 10 am for new brakes and a oil change, simple right? , wrong they took…read more4 hours to do it and they didn't even have the brakes nd they have to order them and they tried to charge 211$ for all of it

First class operation that is locally owned. There isn't a lot of garages I would necessarily want…read moremy wife or daughter to be stuck at for an extended period of time; however, this place is professionally run. They have a nice waiting area and a reputation for fast, friendly and fair service. I feel like you get your money's worth shopping with these guys. The service is above what you would find at a big box store! These people sponsor things locally and your money stays here! I been going there for 20 years and have never had a bad experience.

Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

My grandmother and I were on our way to Savannah when an incident with a broken curb in West…read moreVirginia resulted in two flat tires that looked like they'd been slashed. I called my way through a list of businesses, looking for someone that had a tow truck. Shuff's came immediately to see if they'd be able to help, checked the damage, gave me all of the possibilities for repair, then brought in a tow truck. All of the gentlemen who worked with us were nice, professional, and didn't condescend even though it was clear I didn't know much about tires. They went above and beyond to make sure I had what I needed to get to Savannah and then back home to Ohio safely, and for much less than what I'd anticipated.

I can only echo what the other reviewers have said. Rude, deceptive and WAY overpriced. I am…read morestarting a report with the consumer protection division of the Attorney General's Office; hopefully this will bring about some changes.

8/12/22. BAD. I was Gouged/charged $2,444.00 for 2.5 hours. The owner (Will Laxton) was paid a…read moreCom Check - He never call them to run the code. FACT. He lied to his Police Friends & told them we didn't pay ? Again, a lie. If I had read the poor 1 star reviews, I would have NEVER used this poorly rated business. Please take time to review his services BEFORE you move forward doing any type of business with this company.. Lesson learned There are other options that are a much better choice ! ,

We were on a trip from Cleveland Ohio to New river gorge area. Started getting a bad vibration…read morefrom my tires. I got them from Discount tires ,but the closes one was 70 miles away in Charlston WV. They took me in pretty fast balanced my tires. Even replaced a missing lug nut. I would recommend them.

The big guy with the grey beard has the worst customer service I have seen in a while. Came in from…read moreout of state, caught a nail & was looking to get it patched. He proceeded to take 2 phone calls and help a customer who came in behind me before he even asked what I needed. The shop was not busy, he just chose to ignore a paying customer

Such a caring couple guys! Starter went out after hours, had car towed there. Called as soon as…read morethey opened and let them know, they were booked and down a bay, Friday before Memorial Day weekend. I asked if there was anyway to get it done that would be great, if not it would be okay. They fixed my starter without a lift, on the floor and it was ready 10 minutes before they closed! That is over and beyond, as far as I'm concerned for a mechanic!!! Excellent and they do not overcharged! Thank you guys! God bless

While driving from GA to NY, we had an issue with our car and called Goodyear. Spoke to Brett and…read morehe said to stop in and they can take a look. Brett greeted as we came into the shop and got right to work. He resolved our issue efficiently and had us safely back on the road. We really appreciate his professionalism and his attention to detail. We highly recommend the Goodyear location in Beckley. Thanks to Brett for the great customer service!

Decent tire shop but like everything else the tires aren't cheap..but it is Goodyear brand so that…read morecan be expected. Very friendly customer service and they looked to make sure tires fit first. Gave us ample time and pressure to buy. Also several ways of financing your tires and discounts.