Fantastic customer service and fair pricing. Have had several repairs done there and always have…read morethese guys do my oil Changes. Honest and fair.

My car has always needed to be cranked three or four times to start, but last Tuesday it wouldn't…read morestart at all. I called Bailey's and they said to have it towed in. They didn't even put it up on the rack for 6 days, and then called to say they needed to replace the fuel pump. It took them three days to do that and I had to call, for the third time, to get an update. They said they had just put it in and were going to wait 40 minutes and then would call me. Three hours later, they finally called and said they would come to pick me up. On the way to the garage, I told the guy who picked me up that I had noticed a pulsing in the brakes and wondered if the rotors needed to be turned. He said they would rather get new parts than grind the rotor, and that if I would contact them so they could order the parts in advance, I could bring the car in and wait while they fixed it. It would only take an hour and a half. They would order parts without even LOOKING at the brakes? And they could do a brake job in an hour and a half, but it took them three hours to make a PHONE CALL? When we got to the garage, I had to wait behind one of their employees, who was explaining to another customer that they couldn't finish working on his truck because THEY had broken one of the clips and couldn't find the part. I did not even get out of the parking lot before my CHECK ENGINE light came on. They hooked it up and their device said it was running lean on bank two. The guy said it was an old code and acted like it was no problem, but he did tell me it might come back. The only code I had ever had was due to a problem I had fixed almost a year ago, and this was not the code. They showed absolutely no interest in resolving the issue. "We got your money, now get out." And the Check Engine light came back on 5 minutes later and has been on ever since. They evidently used the access port in the trunk to reach the fuel pump. I know, because when I went to put groceries in the trunk later, I found everything in the trunk pulled out of the way and the trunk liner pulled down -- they never put it back in place. The place is closed all day on Saturdays and Sundays, but the owner wasn't there while I was -- he had taken the day off. They were so busy it took them 8 days to change a fuel pump, but he needs three days off a week? I have absolutely no confidence in their work and I will never take my car back there

We had a wheel bearing go out on a trailer that we bought in SC on our way home to Michigan. Don…read morewas available to help on a Sunday and saved us from being stuck over night. He was kind and helpful and we were able to get back on the road and make it home!! We can't thank him enough!

I was in a real bind when my RV was towed to Don's shop. My brakes had failed, and I had no idea…read morewhat it was going to take to get back on the road again. I didn't know it at the time, but I soon realized I couldn't have been towed to a better repair shop. Don immediately recognized that the RV chassis was exactly the same as many of the trucks he works on. He found the problem in less than an hour (the master cylinder rubber seal), had the replacement part in hand, and had my RV fixed in no time at all. I was so impressed with his automotive knowledge, I asked if I could stay and have him fix a few more things on the RV before I left town. He happily obliged, so we ordered the parts and Don had the RV running better than it ever had before by the time I hit the road. I couldn't be happier, and the next time I'm in the area, I have a few more things I'd like to have him look at for me. Thanks a ton, Don!!!

These guys are amazing! I was 250+ miles from home when my tire pressure came on for brand new…read moretires. I stopped and they checked them, fixed the level and sensor and had me back on the road in under a half hour! These guys are THE BEST! Thank you guys!

Do not have them do any mechanical work. I have documented proof they charged me for repairs, but…read moredid not do them. When called on, they lied (assuming I knew nothing about cars) and insisted they redid the repairs. I was still charged for repairs which they did not do.

Fast and reliable service. Very knowledgeable and friendly!! Called at 2:00am and they had back on…read morethe road in no time!!

The Cobra guys are the best ever. Had an issue with my new 2025 freightliner m2 106. Had taken it…read moreback to the dealership twice but the issue kept getting worse. Got stuck on the highway and called roadside assistance. The Cobra guys fixed my truck problem and 4 months down the road the truck hasn't had an issue. The price was lower than I expected. Cuddos to the Cobra roadside assistance team. Tony

Honest, hardworking guys. I had an exhaust manifold needing replaced. I thought it was going to…read morecost thousands but was just over 1k. The work was done in less than 2 days. They even stayed a few minutes past closing for me to have my daughter get me to go pick my SUV up. I appreciate them greatly!

These guys know their stuff, take care of your vehicle as if it were their own and all at a…read morereasonable price.

I was traveling south on Interstate 77 heading to North Carolina when I hit a rock on Interstate 77…read morein West Virginia. I watched as my tire pressure monitor showed that my front tire was losing air rapidly. Luckily, I had run flat tires that enabled me to travel safely until I reached Beckley. As it was Sunday I found a hotel and planned to call the local tire dealers on Monday to find a replacement run flat tire so that I could continue home. I called every tire dealer, Chevy dealer and even the tire manufacturer (Michelin) to source a tire for my car. Nearly no one could help me. Several tire dealers told me that only the Chevy dealer could mount the run flats and the soonest I could get a tire would be 3 days! Everyone but Stanaford Tire in Beckley. Pete at Stanaford assured me that I would have a tire first thing the next morning and in spite of what others were saying, they could mount and balance the tires with no problem. Sure enough, early the next day, I got a call from Pete. He said the tire was in. I drove over to the shop. As soon as I arrived and told them who I was, they had me bring the car into the shop. The technician got to work immediately. They removed the wheel, changed out the tire, balanced it and reinstalled the new tire/wheel assembly in less than 30 minutes. I have bought numerous tires from Goodyear and Firestone dealers and from major chains like Discount Tire, etc., and I have never received service as good as from Stanaford Tire. When I talk about service, I mean they are customer friendly, can do, with knowledgeable technicians who are honest. The shop is no nonsense, fair and provides services at fair prices for an excellent value. I would HIGHLY recommend Stanaford Tire to anyone in need of tire service.

amazing service an amazing sales consultant Gary Fox he was the most wonderful person that we…read morecould've got while buying a new car

Great Dealership for buying a new vehicle and for maintenance…read more Very nice and friendly. Knowledgeable.

Their service was amazing! Fixed our motorhome late on a Friday and got us back on the road!read more

we work with couple of our trucks with this company each time they quote a price and screw it until…read morelast penny they can they also make insurance frauds as well last time i send my 2022 Freightliner Cascadia truck with a 4 error codes they told me they fix everything and we left for paying following day and 36 miles later truck gives all same alerts and i didn't pay them and call them back to see whats going on in the meanwhile truck was on the road to delivery and we ended up on Freightliner Service they told us with a inspection report parts that they told its been changes not even touch by them and also their own employees declaration they just reset he doesnt know when will error codes will come up back long story short my lawyer contacted them and they even threaten my lawyer putting their words out of the market saying that we not pay them etc etc i just got a call from them thinking they want to work it out and they start threatening me on a recorded line saying that truck left there working but the issue when truck got there it was working too so they try to screw me out and all they are doing threatening but this time i will make sure they find what they are looking for AND THE MOST IMPORTANT THING HE SAYS HE DOESNT WANT TO TALK OVER THE PHONE AND TELL ME TO GO THERE AND TALK FACE TO FACE :) I WILL SEE YOU GUYS FACE ON COURT. ALSO I'VE BEEN VERY PATIENTLY ASK THEM ONE LAST CHANGE I WILL SEND THE TRUCK THERE YOU FIX AND I WILL PAY THEY SAY THEY DONT WANT MY BUSINESS THERE. SO LONG STORY SHORT THEY ARE SCAMMER KEEP YOUR TRUCKS AWAY FROM THEIR SHOP.