I stopped in here with a nail in my tire on my crv that had 11000 miles on it. I needed it taken care of fairly quickly because I had to get on the road that afternoon. They took my car immediately and I sat in the waiting room hoping it wasn't going to turn into them trying to sell me all new tires. About 15 minutes later they came in and said it was all fixed and ready to go! I asked how much I owed and they said no charge! This could not have been a better experience. I wish I had the name of the man who helped me so I could put it here, but I was so stressed that day I didn't notice. This is not my regular Honda dealership as I live in Salt Lake, but I do spend time in St. George and I had been here before. I had to have a major repair done on my older Honda and they got it done quickly and gave me a ride home and back while it was being worked on. That is 2 out of 2 great experiences with this place. While I hope to never need service here again, it is nice to know they are there and can be trusted. read more

Not happy with our experience. We're certainly going to reconsider owning a Mazda after the way we were treated by their service department.

**Proceed with caution if you buy a battery or product from them that has a warranty because they won't honor it!** We purchased our battery for our Mazda 3 through them a few years ago because it had a warranty to replace it if there were any issues. Over the last several months, we have had issues with the battery constantly needing to be jumped even though no lights were left on and no other electronic components were running. When my husband brought the car in for the warranty replacement, they claimed there was no issue with the battery and denied us a warranty replacement, telling my husband that is must be something we are doing that is causing the battery to drain and not remain charged. This is not the case and just seems like Steven Wade Mazda doesn't want to honor their warranty promises. Looking back it seems silly that we spent the extra money on a battery that the warranty replacement is useless for because the business has the discretion to deny there is any issue even if there is. read more

Received an OTD price that was $10,000.00 higher than dealerships in Las Vegas. The price was $7,000.00 over MSRP. Apparently, they do not realize Las Vegas is only 2 hours away. I would drive that distance for $1,000.00, let alone $10,000.00. read more

Great work on a new quartz kitchen counter top that replaced ugly tile from the eighties. Tearout of old tile must had been hard but the kitchen was left clean and functional. New quartz was perfect and installation was exemplary. Thanks to John and all for advice and their great communication. read more

Stephen Wade Mazda - Counter - Auto Repair Near Me - Saint George, Utah

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We purchased our Honda Civic from Steven Wade. The Honda and the Toyota Camry are only serviced at Steven Wade. Steven Wade has the best customer service and service department in both Honda and Toyota. I highly recommend both, every one is friendly, efficient, they use their van to take you home and pick you up if the job takes longer than expected. They are knowledgeable and prices are reasonable, sometimes they don't charge. Awesome friendly staff, excellent service managers at Honda and Toyota. We have never had a bad experience. read more

Well, the wife and I returned to Stephen Wade six years later. They're still remarkably shady for a business in a predominantly Mormon town. Took a vehicle for a test drive. Noticed the gears ground shifting to third gear. Salesperson had his manager drive the truck. HIS response? Well, I got it to do it one time when I didn't push the clutch all the way down. Mind you, I'm a former truck driver and firefighter. I've driven A LOT of manual transmissions. Told the salesperson to let us know what the service department said. He called back, advised the service department WAS AWARE of the issue and that they had already decided it was TOO EXPENSIVE TO REPAIR before selling. This was supposedly a "certified" pre-owned vehicle. I think we have had enough of Stephen Wade. There are several reputable dealers in town. Why go somewhere you know you have a near 100% chance someone is going to lie to you in the purchase process? read more

Greg is the best of the best! He takes such good care of us every time we bring our car in to get serviced. He is knowledgeable and they are quick to get us in every time! read more

I just bought a new Honda on June 13 in Salt Lake City , when driving back from vegas in 104 degrees heat the air conditioner started blowing hot air , I stopped into the nearest dealership to have fixed , even though my car had only 1000 miles on it they tried to tell me a rock hit the condenser , it wasn't under warranty and it would cost me over 600 bucks to fix , they even went as far as to shine a flashlight trying to show me where it happened ( see photo ) I told them to just return my car and I would drive back to where I purchased the vehicle , in salt lake ( STOCKTON Honda ) I was told it was most definitely covered , they conducted a leak test and found that the Freon was leaking thru a seam in the condenser and that there was no damage what so ever , shame on you st GEORGE Honda for trying to Scam a single mom and her 2 daughters causing us to drive with no air in 100 degrees because we wouldn't pay you for a false repair !! read more

Stephen Wade Mazda - Condenser the tech tried to say had rock damage - Auto Repair Near Me - Saint George, Utah

Do not expect even a reasonable trade in value for your car. Expect they will include unexpected fees for insurance you didn't ask for or want, but this will not be explained either. Expect a fight, expect old school all day to do the deal. They will not budge on anything, eventually they gave a somewhat tolerable deal on our trade in, but not after grilling by two sales managers. Of there is anything at all wrong with the car you want to buy expect them to do nothing. Including no spare tire. They will also claim they re doing all the giving, really on what? Super low ball offer, just go elsewhere! Salesman knew next to nothing about the car we purchased, he was really nice, but....a fight to get them to remove 600 tacked on to the sale for nonsense insurance, then another 500 for nonsense insurance. Added on that had to be removed from the contract. Examine the deal carefully if you don't want to get soaked for unnecessary insurance. Super funky shady dealer!!! To be more clear, crooks. The bank offered to dispute a 500 dollar add on the dealership demanded in order to purchase the car. It's unlawful and the bank now disputes this and covers us. Charge removed. read more

Hey y'all! Share this with your family/friends. If you're looking for a car to buy Stephen Wade Honda is not the place to go. I've been getting dragged for a car I was interested in buying for today would be 3 days. They tried the whole "bait and switch" crap. They also lied to me about my car being posted for sale on their website before I even closed the deal with them. They also failed to mention to me that the car I was interested in was in an accident. "It did not mention nothing about the accident on the sales sticker in the lot or did the salesman even offer to show me the car fax. This is absolutely the worst customer service I've ever experienced and I highly recommend y'all spend your money elsewhere. I'd like to point out. Why would you say "it automatically does that in the system" "We are even selling yours" when the vin numbers match my car couldn't even keep to one lie so you lie twice? read more

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My sales rep was Clint, he is the best in the business and was great to work with. Other than Clint, I bought a used car from the lot went and got it checked and it was low on coolant, so I asked one of the technicians to top it off before I drove off the lot. He looked at it and said no that's where it's supposed to be, as it was under the minimum line... so I left it. A week later driving to California I got stuck in the middle of no where because my engine was over heating, new technician said I hardly had any coolant. Now a few weeks later, other issues are popping up. I'm not upset about the money I've been having to spend for repairs I'm more upset about my time getting wasted when I thought what I purchased was a reliable car. Their service center is supposed to check the car and go over an entire list before selling, not sure who this technician is but I guess he got lazy on my car. So I'd for sure get whatever car your looking at checked else where read more

Stephen Wade Mazda - List of what needs to be checked - Auto Repair Near Me - Saint George, Utah

Emily M. I had been meaning to trade in my car for many months and decided to come into Stephen Wade Honda to look at options. Ignacio Gonzalez was very helpful and patient with my many questions. He took the time to talk about the different features of some of their models and was able to help me find the perfect car within my price range. He has continued to be proactive with communicating about other steps in the process. I was initially very hesitant and intimidated by the idea of trading in my car but Ignacio made the process easy and I feel great about my decision. read more

Nothing but the highest marks! I just purchased a Honda Odyssey from Stephen Wade and have received the most attentive and professional customer service I've ever seen from a car dealership. From beginning to end I was respected and not rushed, they really took care of me. I was treated professionally and felt like an actual person rather than just prospective buyers at each level of the sale. From being greeted by the sales representative, Mark, once I parked to the smooth transitions to sales manager Chris then to financial manager Randy, and finally onto the business manager Tonia. I gotta give it to the great teamwork the staff have at Stephen Wade, they really have me hooked as a definite returning customer. read more

Very nice service. We love people work there, especially the driver who took us to the mall while we were waiting for the car. Friendly place. read more

Review only relates to service, I have not purchased a car from Wade. Service was painless, on-time and seemed reasonable enough in cost. Waiting area had coffee and light snacks plus vending available. Will certainly return. 4/19/18 - I had a minor problem with a body trim part that was handled to my complete satisfaction. Still a happy camper!! read more

Best dealership experience I've ever had. We had an issue with our wheel liner driving from LA to Zion, and they helped us out quickly, last minute, and got us back on the road safely. Everyone was really friendly and helpful. read more

I got a new key fob and payed a lot of money for it. On my drive home I looked more closely at it and noticed that it was definitely used with small scratches and a small chip. I went back in and it had only been 5 mins and they guy already went home and the other employees told me they might not be able to get me a new one. I basically had to argue because I didn't pay 300 for a used key fob I payed for a new one. It took them 3 days to finally get me a new one. Another thing is It didn't take to long maybe 45 mins and I was fine waiting in the waiting room. They offered me a ride home and pick up if I wanted and I said no because I am a girl and didn't feel comfortable and after saying no the employee asked me 3 other time. It honestly was kind of shady. read more

Was on a trip to Zion with the family and the check engine light turned on. I was able to get my vehicle serviced within an hour and was able to enjoy the rest of my trip. The service representative, Steve, provided great service and was able to get back on road within the hour. read more

I live in Los Angeles and my Mom lives in St George. She was in need of a new vehicle. I went with her to Stephen Wade. I have excellent credit and planned on co-signing for her. She had 3k to put down and wanted payments around 250. We were open to leasing. The staff there are cheesy typical car salesmen and were very condescending. The salesman told us he had just the car for her, all excited. They brought out a 2012 CRV, completely dirty inside. I was like, no. So then they bring out a 2020 Nissan Rogue, and my mom fell in love. They made it seem like it was going to be no problem. Did all the paperwork, then he comes out saying it's going to be 7k down (for a lease on a Rogue) my mom was so disappointed. We left. A few days later I went to my dealer South Bay Mazda. I'm on my 4th Mazda, and they've always treated me with respect. We got my mom a 2020 Cx5 3k down 248 a month payments. In and out within a few hours. She's driving it now and so happy. Stephen Wade sucks. read more

I had a really good experience here. Our AC went out near St. George during a cross-country drive. 108 degree weather and a dog in the car made it necessary to have it repaired. We stopped by Honest-1 Auto Care, which gave us GREAT service and didn't charge us a penny for their advice, where we found out that our car was still under an extended warranty with Honda. The repair forced us to stay the night in St. George, but Stephen Wade Honda got us in first thing in the morning and had us out in 2 hours with a repaired AC system on our Honda CRV for free. During the wait, I was able to use their free wi-fi internet to keep working on the road. Thanks Taylor Spalding and everyone at Stephen Wade for making our inconvenience, well... convenient! read more

Jay out of Stephen Wade Honda in St. George really saved our butts! Our poor 2002 Odyssey decided it wanted to break down in St. George, right in the middle of our PCS. Not knowing anything about the area, we happened upon this Honda dealership. Fully expecting to have get a car on credit, my wife and I were an emotional wreck. All that changed when Jay approached and helped ease all our worries. He found us a great deal we were able to pay cash, and we were able to drive away with absolutely no worries. Thanks again Jay! Keep living that NCO creed, helping those in need, and you will always have my respect. read more

I wish I could give this place 10 stars! They're so worth it! I worked with Michael Wade and Teo Aparicio to purchase a 2021 CR-V (which are hard to come by right now) but after many hours looking... and then looking more... they found the perfect car for me! (I even love the black!) Ive bought several cars over the years, and I have never been treated better than I was here... all the way around! The finance part went incredibly smooth; thank you Francisco Martinez! And then... this car had not even been inspected, but everyone pulled together and made sure it happened... even tho it was late, they got it inspected, washed, and ready to drive home the same night! From start to finish... this was the most comfortable, positive car-buying experience I have ever had! I am not trying to sell cars here... this review is intended to give credit where credit is due. Each one of these guys did a job above and beyond anything I expected! So, THANK YOU TO 'EVERYONE' AT STEPHEN WADE HONDA, ST GEORGE! You are the ALL STARS of dealerships! read more

We had a great experience buying a used Odyssey from Chad Holcomb and dealing with Tania in Finance. I only wish it were possible to buy a vehicle and be out of the dealership in less than an hour. We arrived at 9 AM and didn't get to leave with our new vehicle until close to 2 PM read more

Our center console was stuck shut while we were driving from California to Colorado with the family, leaving important belongings trapped inside. We called Stephen Wade Honda in short notice in desperation - hoping to get it fixed quickly so we could continue on our way. Doug R saved the day! It turned out to be a more complicated fix than we expected - never could have done it on our own. We were seen right away and Doug was able to find a solution to getting our console back open. Thank you Stephen Wade Honda and HUGE appreciation to Doug R!! read more

Came in here out of town to get a synthetic oil change on my CX5 out of town. Took care of me in less than a hour. Recommend them highly.

By my own error, I completely ruined my undercarriage splash guard hitting a rut on a dirt road. I duct taped it up as best I could and headed to the next Honda dealership-about 60 miles from last destination, and kept my fingers crossed that they had one and could take care of it before my 7 hour drive home. Douglas in Parts quickly advised they had ONE. Nick R. the Service Writer got me in and out in just under an hour and a half for the price of parts. She's got some scars, but my peace of mind is priceless. Thank you so much! If I'm ever in the area again and need a service, I will be back!(Hopefully not for my own stupid mistake.) read more

Preston was our service advisor and took great care of us! We needed an oil change during our cross-country road trip and I'm so happy we found this place. Service was quick and we were easily able to make an appointment online. Super friendly and helpful- they went above and beyond in taking care of us. Highly highly recommend. read more

went to purchase a car from Stephen wade today worst experience ever. Had emailed Crystal two days before making an appointment. Spelled out everything about how much i wanted to spend, how much i had for down payment. Credit wasn't perfect she said they had a personal to help with special fiance. I had asked two to three times if this was going to be a waste of my time and theres because i didn't have a 800 credit score. She told me shouldn't be any problems. So i went prepared I had three different used cars picked that was within my budget (14,000.). Oh i had done what she has and did a pre-approval which told me I was good to go at my $14,000 budget. Had all my paperwork needed. Got there at 9:00 am was met by Will, told him what cars i was interested in seeing, what my budget was and what i want my payment at. First thing I hear is the one I had listed from my pre-approval two days prior was "oh we just sold that one yesterday". The second car on list "oh it is not even on our lot yet, it won't be ready to go for a couple of week". I see another car i am very interested in "we can probably make this car work for you". Told Will wanted to see one more car in my price range drove it and decided i want the Lincoln 2013 MKX. Okay so went in to write it up and BAM he came back from managers office and said how would you like to get in a brand new vehicle. Proceeded to show me something that was everything I told him i didn't want. Manager comes out with him wanted three hundred more a payment than what I had told them i wanted and five thousand more that my budget and double the down payment (in cash)I told them i had. Next step lets look at a car (I had told them no cars) we test drove while getting something for lunch (three hours there so far) brought it back said we could do business if they would sale me the 2013 LincoIn Mkx. They took the keys to the car from me and said okay sorry we couldn't sale you something good bye. REALLY THIS IS HOW YOU TREAT PEOPLE AND GO HOME AND SLEEP AT NIGHT. NEVER AGAIN. WHY CAN'T SALESMEN FOR ONCE JUST LISTEN. IF YOU ARE WORKING ON A COMMISSION ISN'T A SMALL SALE BETTER THEN NO SALE read more

My wife and I went to Stephen Wade to buy a Honda CRV that we found on their website. It was reasonably priced (according to Kelly Blue Book) but I went in intending to get it at invoice price and was willing to spend some time negotiating to get it. The sales person helping us, Jennifer, was friendly and informative. When I told her that I wanted to negotiate the price, she asked me to wait while she talked to her manager and try to save us time going back and forth. She came back with the invoice price that I was hoping to get. I was very pleased. Everyone was patient while we wasted time convincing Wells Fargo to let us spend our own money (but that's an entirely different review). I did have to spend some time haggling over extended warranty options from Tola but I have no complaints there because that's pretty much his bread and butter. Overall, awesome service. I will definitely buy my next car here! read more

If I could give them less than a star I would this dealership suuuucks I took my pilot in and asked for general maintenance and an oil change I specifically asked them to fill all fluids and filters and to let me know what else needs to be done and they didn't even do half of what I asked the oils change was the only thing that was preformed and it wasn't done well my car had oil all over the engine I went on a road trip shortly after and come to find out my timing belt was completely destroyed my coolant tank was empty and non of my other fluids were filled and all the same filters are still there I will never ever be returning to this dealership to buy or have my car worked on and I highly suggest you do the same I am infuriated read more

Stephen Wade car buying experience made buying a car easy and fun. I would recommend them to anyone looking for a car in the St. George area. read more

what a very plesant service dept to work with,Greg V was fantastic.As a professional with 50 plus years in automotive and a warranty administator for the 10 years this company is top tier and with advisors like Greg V ,always know my customers are in good hands. read more

Very impressed. We bought a Honda Pilot from here. Checked these guys on BBB and they have an A+ so we gave them a look. Our salesman was awesome! Didn't try to push the sale or bait and switch. Was just friendly and said it how it was. Also ended up bringing the kids because the babysitter fell through and our salesman gave them balloons and a cookie which made everything easier. I liked how everything was upfront and we still could talk it down. Love our Pilot and would highly recommend this place to anyone hunting for a vehicle. read more

I was shopping for a new care and walked into Stephen wade Honda Mazda. Such a nice location very clean and amazing customer service, I didn't feel pressured to purchase a new car and felt like the sales rep really did care about my needs. I would recommend this dealership to anyone looking for a killer deal and the best customer service & friendliest people I have ever met. Forever a loyal customer, Misty G read more

When you're stranded in the desert, it's easy for a mechanic to take advantage of your situation. But some businesses, like Stephen Wade, choose to run a better business. Here's my story: On my evening drive down I-15, my Honda suddenly shut off power to the axle and I was stranded. Since I was under a deadline to be somewhere, ( and now without transportation) my options were quite limited. I decided to have the car towed to Stephen Wade Honda and get a rental car to continue my journey through the night. I called them early the next morning and spoke with Slater in the service department. He already had the car diagnosed and patiently detailed exactly what the problem was and what my options were. Since I wasn't physically present, I did feel rather vulnerable, however Slater was more than willing to spend the time to answer my questions to ensure I was comfortable with his recommendation. I felt really good about his understanding of the problem and I believe their pricing was very fair. They were able to fix the car quickly and I was able to return a few days later on my return drive home. I still had several hundred miles to drive home and I was glad that the car was running perfectly. Given how awful this situation could have been, I sincerely appreciate how well I was treated and I couldn't ask for more. Today's businesses seem to often ignore simple things like honesty, integrity, patience, and expertise.. While no one likes to have car trouble deep in the Utah desert, those that do, should bring their car here. Thank you, thank you, thank you to the team at Stephen Wade and especially Slater! read more

Not sure if it's fair for me to write a review... I was only here for a give-a-way that the local radio station was doing. The bathrooms were beautiful and clean. The staff wasn't trying to sell us any vehicle, so that was good. The showroom was nice looking. And from what I could tell, they had a great selection of new and used vehicles. Then again, I wasn't in the market for a vehicle! If you are interested in a Honda, come here! Lol read more

I hesitate to give any star . This place has great product and service dept. but their sales team , particular an old goat named Frank .. Suck ! Dishonest, arrogant ! If you like the old school TO style sales approach including the four square piece of paper negotiation game , then it may still work for you , but seriously, there is too much competition and too many choices.. Even though there is still an , "ass for every seat"! I would not give this dealership another shot at any of our business . We'll stick to our fleet sales with dealers whose sales people show some respect and appreciation for our business !Condescension is for those with poor self esteem! Who wants to buy from a loser! Not me or my team ! read more

Far cry from my Salt Lake City dealer quality of service.I purchased my last Honda from this dealer.Within a 3 years period going back for basic services due to the extended service contract purchased for the car with this same dealer, I am confident to say that I will neither service or buy another car there ever again. read more

So our car A/C crapped out and a mechanic in Fillmore UT wasn't going to be able to fix it, so we pressed on to St George, phoning ahead to the Honda dealership to be sure they could see us. The good news: it was a manufacturers defect that wouldn't cost us anything. The bad news: they couldn't do the repair until the next day. I would've been happy just staying in St George and having them do the repair, but my wife was insistent that we press on and keep our hotel reservation in stupid Vegas. So here's where the 5th star comes in. The service agent phoned ahead for us to the dealership in Las Vegas to get us set up for repairs first thing the next morning. When he didn't like the attitude at one dealership he redirected us to a second dealership that seemed more suitably interested in taking care of us. Nice assortment of free snacks in the waiting area too! read more