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    Stephen S Berger, DDS

    3.0 (5 reviews)
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    Santa Rosa Pediatric Dentistry - A cute place!

    Santa Rosa Pediatric Dentistry

    4.3(52 reviews)
    1.3 mi

    I wanted to provide an update to my original review following thoughtful and professional follow-up…read morefrom Dr. Amber. After my initial experience, Dr. Amber personally reached out, reviewed what happened, and took full accountability. She acknowledged that a mistake was made regarding the cost estimate for my son's visit, specifically that the cost of required X-rays had not been factored into the quote I was given. She agreed the situation was not handled well and confirmed that there was no reason the correct estimate could not have been provided upfront. Most importantly, Dr. Amber honored the original quoted cost, which I truly appreciate, and took concrete steps to address the issue internally. She shared that the staff member involved has been written up and placed on a performance improvement plan, with clear expectations around customer service moving forward. That level of transparency, accountability, and leadership speaks volumes. I want to be clear that my concern was never about the medical care. The doctor and clinical staff were kind, informative, and wonderful with my child. This was a front-desk service issue, and I appreciate that Dr. Amber took it seriously and did not dismiss my experience. I'm updating this review to reflect how professionally the situation was handled after the fact. One person's actions should not reflect an entire practice, and I respect the way this was addressed. Thank you again to Dr. Amber for taking the time to follow up and make this right.

    The staff are friendly. But we're always WAITING for so long to see the dentist. Our appointment…read morewas at 8:30 AM and is almost 9 and we're still waiting for something that was supposed to be a quick application. This is very frustrating. As a working parent who doesn't have all morning to hang out at the dentist I wouldn't recommend. This practice is also not recommended in a lot of the mom groups for Sonoma County/neurodivergent kids. We're done. --- ETA: I want to add context to my earlier review. After I posted my review, the dentist entered the treatment room and confronted me. She stated, very loudly and repeatedly, that she is having a family crisis and asked if I realized that they are "people too." I expressed sympathy for her situation and explained that our frustration stems from a pattern of being kept waiting 20-30 minutes at multiple visits, which is challenging when balancing work and school schedules, particularly with a neurodivergent child. However, Dr. Amber was clearly dysregulated and stuck on a loop. She did not want to have a conversation. She did not want to explain the situation in a way that would salvage the dentist-parent-of-patient relationship. She wanted a punching bag for one-star reviews. I absolutely empathize with personal emergencies and family crises. However, being confronted in a raised voice repeatedly in a treatment room in front of my child felt inappropriate and unprofessional. If a provider is experiencing a personal emergency, I would much prefer appointments be rescheduled or covered by another clinician rather than having that distress spill into patient interactions.

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    Santa Rosa Pediatric Dentistry - My son had a great experience with the dentist which is important. Great professionals.

    My son had a great experience with the dentist which is important. Great professionals.

    Santa Rosa Pediatric Dentistry
    Santa Rosa Pediatric Dentistry - Voted BEST DENTIST in Sonoma County in 2024

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    Forni Mary Anne DMD Pediatric Dentistry - In the waiting room

    Forni Mary Anne DMD Pediatric Dentistry

    3.2(9 reviews)
    0.9 mi

    1. They work very limited hours with extended lunch breaks. Not ideal for fulltime working…read morefamilies. 2. Not accommodating to families who have elementary age youth and toddlers- different time and day requirements 3. 30 minutes cleanings are over $300 4. If you miss an appointment and God forbid you forget to call them within their 48 hour window, they charge you a $95 cancellation fee, yes, you are ready that right...$95 and your kid doesn't even get their teeth cleaned. 5. Upon greeting the kids, they pretty much ignore the parents and parents are not welcome in the cleaning the room. 6. They missed a major significant issue with my son regarding the way his teeth were growing in, which required major surgery on his part. It was never brought up, even after xrays. 7. Oh and they will hold your children's records hostage until you pay off the cancelation fee. They don't care if you can't afford it or not, which tells you how much they care about your kids gum health. 8. I asked around to co-workers and friends what their dentist policy's were and fees- NONE of them ( I asked a lot) said they were ever charged a cancellation fee for a missed appointment and if they were it was maybe $25 or $30 dollars. Don't bother with this place, there are plenty of qualified dentists that actually work a normal schedule that would be glad to accommodate your busy life with kids and work.

    My kids love their check ups with "Dentist Mary Anne". If you've never been to a pediatric dentist…read moreoffice it is MUCH more comfortable for children & families than a normal dentist's office. There's lots of toys & its decorated in a fun Hawaiian theme. I started taking my kids here when they were 2 and one of my daughters was nervous and vomited on the floor. The staff was so gracious & told me not to worry and cleaned it up without a fuss. The staff is great and Dr. Forni has a genuine, positive attitude that the kids pick up on. Three years later and we still come here. I've included a pic of my 1 year old in the waiting room while her siblings were getting a cleaning.

    Skabelund & Lopez Dentistry

    Skabelund & Lopez Dentistry

    3.0(5 reviews)
    1.0 mi

    Came in for an emergency visit and was impressed by the service I received, however, they took my…read morecopay and a deposit for my next appointment which I was told was a cleaning and referred to a specialist. I called the specialist multiple times and never heard back. I called to get referred somewhere else and was sent out of network despite the office knowing the extent of the work I'd need done. I went despite this and was told my dental office would be in touch with me to follow up after my records from my visit at the specialist were sent. This was over a month ago now. I haven't heard from this office and after checking my dental insurance plan I see they never submitted a claim for my visit. I called to ask them about it and they told me it takes time - it's been multiple months and have never experienced this kind of delay anywhere else. When I asked to be refunded for the deposit as I was cancelling my appointment I was told I owed them money from my first visit for X-rays despite the fact my insurance covers x rays 100% Not sure what to think of this. Already too late to charge it back. I am very disappointed in the overall service. I will be leaving additional reviews to follow up on progress if this is not resolved by their office.

    Stay away from this practice. Not only do they use old technologies, they lie to you, tell you that…read moreyour insurance they are in network with and then attempt to bill you their own rates which are far above what is usual and customary in order to fraudulently bill you out of network rates. I have talked with the dentistry board, my BCBS dental plan and be warned, they are a shady practice and I'm in the health insurance business. They by far are the worst of the worst

    Stephen S Berger, DDS - pediatric_dentists - Updated May 2026

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