The staff is great. My son loves the incentives. Scheduling is a bit difficult because the hours…read moreare the same time at my work, I just wish they had at least one weekend day for working parents.

BIG feelings today. After 4 years of having a space maintainer, he got it removed + graduating to…read morea retainer. This kid has been a trooper his entire tooth journey. So proud of my dude we absolutely love this ortho office! Such friendly, accommodating staff. Dr. Eliason is such a wonderful person. He is always so kind and sweet my son. We will never go anywhere else! If you're looking for a new ortho office with amazing people definitely come here. You won't regret it!

Monique was very gentle with my initial Invisalign appointment! Excited to see how my teeth change!!read more

Disclaimer- we haven't actually signed up yet for braces, this is just based on our first…read moreconsultation appointment. First of all, I was able to get an appointment for the week after I called. When signing up for the appointment Sofia let me know she needed 5-10 min to get info, setting clear expectations for the call. I'm very busy on work calls during the day so this actually made a big deal to me. When we arrived, I hadn't filled out the paperwork. No worries, she says I could fill it out while there. (They have branded pens to use) Most importantly, she instantly made my 8 year old comfortable with a huge smile, promise of treats after the appointment, and explanations given directly to her about what was going to happen. They have a modern X-ray machine great for kids that doesn't involve as many mouth contortions. The dentist came in and explained to us what she was seeing. She had a very nice, calm demeanor. She asked insightful questions and, in the end, recommended we wait and see. She didn't want to do two sets of braces - now and later. She noticed some gum inflammation that the dentist didn't mention the week before and gave us new blue toothpaste that would help my daughter identify where to brush. Sofia was able to check my insurance and provide estimates for what the recommended approach would cost. When we left my daughter grabbed an icy pop (a slightly strange treat leaving a dentist). When we were in the car on the way home she asked when we could go back. I call that a resounding success since she has disliked the dentist her whole little life. Oh and they also sent a satisfaction survey addressed to her.

This place is wonderful. I received a call at work from my daughter's school. She had a wire…read moresticking out that was poking and hurting her. I drove over to the school and saw a wire had come out from the back right bracket. I figured I would just drive to Dr. Bernstein's office and see if they could squeeze us in. I walked in and let the ladies know what the situation was. The Dr was not in, but one of the assistants said she would see if the trim could be cut back. Five minutes later, my daughter was happy as can be and I was on my way back to dropping her off at school. All in all it was about 45 minutes I was gone from work. I definitely recommend this place. They have a great program for payment plans too.

While I do think that the actual doctor is very knowledgeable and showed interest.In my case and…read moreempathy, the staff and the sales rep, were terrible. There was someone shadowing and the main tech didn't say anything, about that until I had to ask if they were training during my session and then she acknowledged it with " Oh yes she is shadowing, sorry I should have told you that sooner." Most of the staff looks like they're under twenty five and from a business standpoint when I see that it makes me think that the owner of the business is not paying them that high which would make more experienced candidates go somewhere else. While I think the whole esthetic of it looking like a zoo is great for kids, this is not a good place for adults. Orthodontics are expensive, it is difficult to get around that, however considering that my teeth weren't that bad (I had braces as a child), was coming in for a bite misalignment and TMJ pain, Doctor said "You have a great smile, your bite isn't that bad, that being said fixing your bite should reduce or possibly change your clenching issue..." The price for visiline was outrageous. They quoted me out about 6000 thousand USD. They're advertisements in the sales room claiming that their smiles are better than their competitors is False. In one of the posters, the model is using a facial technique to make it seem like there smile is flat when really they are moving their mouth and jaw akwardly. I used to be a professional model, so I can tell when the model in the photograph is doing weird things with their face. I would shop around before you choose this place. I rarely make reviews. Only when I love or dislike a place. But so many staff their were just unprofessional that I just had to write this.

Hands down, Dr. Cayco is the best dentist we've been to. (And we've been to a lot!) she's caring,…read moregentle, and extremely talented/knowledgeable. I trust whatever she tells me and all of her recommendations. Zen Dental's offices are very clean, modern and gorgeous. They even have a waiting room offering patients coffee and tea. However, I've never had to wait long enough to enjoy it! They take you in very quickly. Bottom line, this THE BEST DENTAL OFFICE in all of Sonoma County. Don't believe me? Check it out!

The staff here is amazing, so friendly and so welcoming. The dentist she's very smart and makes you…read morefeel comfortable. I would recommend Zen Dental Care to all my friends and Family. Experience 10/10

Such a great office! Wonderful and thoughtful ortho care. Dr Fraser is the best. Highly recommend…read more Kids are part way through and teeth are turning out lovely and straight. Once when the office was closed and my daughter had an urgent issue, the doctor came in and opened up just to help her.

Dr Fraser was recommended to me by a family member when my son was ready for braces. After my son…read moregot his off I decided to get my third set (last one being 27 years ago). I'm not an easy straightforward case as I have old dental implants so all work had to be based around them. Dr Fraser did a a great job explaining The Who process and did a fantastic job. Everyone in the office was awesome. I just got them off the other day and I'm so happy with the results.

Bales Orthodontics is really great. The staff is super nice and always makes you feel comfortable…read more The orthodontists explain everything clearly which I love. Appointments are easy and the place is always clean and welcoming. I'm really happy with my experience and would definitely recommend Bales Orthodontics to anyone who needs braces or Invisalign.

Bales Orthodontist office is great. They provide a great service and the office is always organized…read moreand clean. The staff is amazing always very professional, courteous, and kind. My daughter always has a great experience at the Santa Rosa office. The doctors always take the time to explain everything. Definitely recommend them. Until next time. Chao!

The dental hygienist does an excellent job of cleaning my teeth! And the dentist are very helpful…read morein making sure that your teeth and mouth are healthy. And they do the best they can to help you learn how to brush your teeth and to do it twice a day for two minutes. They encourage you to use a water flosser and electric toothbrush.

Outstanding dentists, compassionate, always excellent care, and they're very reasonable. Family &…read morefriends have been going to them for years. Highly recommend. Office staff are very friendly, take time to answer any questions, and book appointments efficiently.

amazing super nice office and they make sure that you are comfortable. I love the dog the have he…read morealways says hi when I first walk into their office.

I'm very unhappy with the work done here. I had braces when I was young and at some point stopped…read morewearing my retainer. My teeth shifted slightly and there are two in particular that are noticeably out of line with the rest. They are the top lateral incisors, so they're very visible. I have great benefits so may as well get them straightened out. After over a year of the in house Invisalign and having my teeth sanded/stripped to allow room for movement my teeth do NOT look noticeably different. I'm very disappointed I cannot go to a better orthodontist and wasted my orthodontic benefit. The tooth stripping (his solution for everything) created sensitivity. When he suggested pulling my teeth down out of my gums to be lower instead of addressing why I was in there (straightening!) I knew he was never going to get it right and gave up.

Hi! My name is Lucia, a ten year old patient at smile. This experience has been amazing and they…read morehave been so helpful to me. Every time I had a problem they all ways took care of it. They are very supportive and I highly recommend.

We have had a great experience at Smile Orthodontics so far. My son had a few issues with lost…read moreretainers but the whole team has always been kind and non-judgmental. Dr. Eliason helped my son see that braces would be the best option for him, even though he had been set on Invisalign. We are seeing excellent results in the few months of him having braces. Dr. Eliason has a great chair-side manner and really connects to his patients. You can tell that this is his passion. The office is in pleasant surroundings and runs very efficiently. I wouldn't hesitate to recommend Smile Orthodontics.

Dr Bashti to the rescue…read more Had a cavity that I put off fixing and one day it became very painful. I hadn't been feeling very good the previous week and it turned out my tooth had become badly infected. I texted for help on Thursday evening and I was seen at 8:45am the next morning and made it to work on time. I was given antibiotics and was told it needed to be worked on asap and scheduled me for Monday. I was not looking forward to a weekend of pain but Monday was better than any other office could or would have scheduled me. Saturday morning Dr Bashti calls me and says he thinks I should come in right then and take care of it. Less than 2 hours later he has my infected tooth pulled the tooth next to it repaired and taken care of. It's been a week since the work was done and my jaw was hardly sore the last week and I'll be chewing away good as new very soon. I've seen this dentist a handful of times over the last 7 years and can't recommend him enough. This was the first time I saw other patients in the office and it was clear that they also were very pleased with their treatment and grateful to him for his care. I am a wimp when it comes to mouth pain and other than the initial novocaine shot it was painless. I didn't even have time to worry he did the work so quick. While I wish I never had to see another dentist again, I know that I will definitely have to many more times in my life and I feel like I'm in good hands as long as Priceless Dental is still around.

Discussed the price before the service, and then after claim come back I ended up paying almost…read moredouble the estimate. He could have done a lot better with the estimate otherwise I would not agree to the service. Though claim amount can be difference, but not almost 50% difference, at the end of the day I just feel like I am lied to. Service the first time was good, second time just feel rushed and painful. I commented on how the second deep cleaning was much more painful and he just smirked it off. Combining with having to pay double the estimate, I would not recommend my family to his office.