Crack in windshield on our Vanderhall and needed immediate stabilization the people here r the best…read moreever. Do not go anywhere else if Pearl MS is near you.

I've used Glass Doctor of Jackson two times in the past couple of months. The first time was to…read morereplace a broken window. Because their installers were so friendly and professional, I used them a second time to provide a glass top for my office desk.

I had a windshield replaced last year, but didn't give a review. They were quick and the price was…read morereasonable. I recently had my car windows tinted, as well as having several door dings removed. They did an excellent job! A couple of the door dings were in a crease in the body panel, which makes it 10 times more difficult, but they did an excellent job. For the dents that were in the smooth surface, you can't tell that they were ever there. The window tint job came out much better than I expected. I upgraded to the ceramic coated tint, which reduces 90% of the heat, which is great for the summer in the South, especially since my car is black on black. I was surprised at how quickly they completed the job. I thought I was just going to drop it off and pick it up later, but my plans changed and I ended up waiting in their lobby, but I didn't have to wait nearly as long as I expected. I would highly recommend that you give them a call. They may not be the cheapest place in town for tint, but you get what you pay for! I'm more than happy!

Front counter female was VERY rude. When she circled the windshield damage, she said we have to…read moredrill and it may take 30 min.​ we went inside and after getting all my info she said sign. I asked what am I signing. She said if it runs. I asked what does that mean? She said I told you outside. I said you did not or I wouldn' bea asking. Yes I did tell you...very condensending in front od an employee and a customer. I have always had excellent service...today will be my last visit!

We've used Safelite a few times on a few of our vehicles and we've always been happy with their…read morework, this time was no different. Our windshield had two or three runs in it and we just kept putting off getting it repaired. A week before my daughter was going to go out of town in it we decided to have it replaced. I went online and got an appointment without a problem. The day of the appointment the technician was even able to come early, he was super nice, did a great job, and did it in a timely manner. What more can you ask for? Thanks Safelite.

I scheduled a mobile windshield replacement with Safelite, prepaid for the service, and waited a…read moreweek and a half for my appointment. During that time, I confirmed the appointment multiple times, including the morning the technician was scheduled to arrive. Despite all of the confirmations, no one showed up. I never received a phone call, text message, or email informing me that the appointment had been delayed or canceled. I waited the entire day with no communication whatsoever. I contacted Safelite's national customer service department, where the representative confirmed that my contact information and address were correct in their system. He attempted to reach both the Pearl service center and my assigned technician, Nathan, but neither answered. I was given a phone number for the local office and told to call the next morning. After three separate attempts, no one answered that number either. With no explanation, no communication, and no way to reach the local service center, I ultimately requested a refund. I was informed that it would take 3-5 business days for the refund to be processed, despite having already paid in advance for a service that was never provided. I understand that scheduling issues and unforeseen circumstances can happen. What is difficult to accept is the complete lack of communication and the inability to reach anyone at the local office for an explanation or resolution. A simple phone call or text message would have demonstrated respect for my time and allowed me to make other arrangements. Unfortunately, based on this experience, I cannot recommend this Safelite location. Reliable communication and honoring scheduled appointments are fundamental expectations of any service business, and neither was met in my case.

I did not use this company but I am leaving a poor review because their advertisement on Google is…read moreinaccurate that they provide free, same day mobile service. They do not provide mobile service at all. I wasted my time going back and forth answering questions about my vehicle, getting a quote and setting up an appointment to ultimately find out that they did not provide the service that they advertise.

I recently went to have my rear passenger window replaced on my 2011 Chevrolet Silverado at auto…read moreglass now in Richland, MS 02/10/2025. During the process the technician damaged my driver powerseat and passenger window electronic components. My driver seat will not move and is stuck in furthest rear position making it difficult to reach the pedals and safely operate the vehicle. The powerseat worked when I arrived because the technician used the controls to push the seat all the way back. My passenger window will not go down from my driver side switch but will from the passenger. As well during the installation the technician failed to remove any of the broken glass inside the door panel. It was completely filled with broken glass. I had to personally take the door panel off and remove the glass myself. I would like a refund for the poor quality of service and a repair or replacement of the other damaged components. The technician said he didn't do it and the supervisor said he would contact district manager and would get back to me. The whole attitude was that it's not our problem and they weren't going to do anything about it. I am now stuck with a vehicle that is not safe to operate.

I messaged about a repair and had some conflicting times, but he worked it out very well! We set a…read moredate, but was able to service the car earlier! Very professional and price was cheaper than other places I got quoted. He always came to my mom house which I liked instead of having to drive!

Venable glass replaced two very large custom windows and five smaller custom windows last summer…read more They communicate well, have friendly technicians, clean up after themselves, and stand behind their work. Highly recommend.

Every time I've had to have a chip in my windshield repaired, the employees are always so nice and…read moreprofessional. My experience is always quick and smooth. The wait time is also swift. I will recommend Venable Glass Service to EVERYONE.

I had a rock chip in my front window that I wanted repaired before it spread. They were…read moreprofessional, prompt, and priced right. Easy, fast, and well done!

Guy was pretty rude on the phone, could not give me a price without a vin number... really? the…read morelast 4 places did!

I contacted Gray's glass to replace My windshield. Bo was…read moreprofessional and communicative from start to finish! They were easy to schedule, quick and convenient. Fair prices. Also, the new windshield was VERY clean. Not spot or spec of dust. It almost looked like nothing was there! Overall: I definitely recommend them.

I had a few specks on my windshield due to rocks hitting it while behind big trucks. Bo was very…read moreprofessional and nice and even came to my place of work. I didn't have to worry about anything and I came out after work and the spots were fixed. Definitely recommend!!

Cut me a round tempered glass. Had it done the same day! It's really nice. Fit great thanksread more

This is the absolute best place for anything glass. They are so experienced and take the best care…read moreof their customers. I have used them many times and every time has been a great experience.

Chris was called for a side window replacement. He arrived 5 hours later as he said he would. How…read morefortunate for me that googling by using the right keywords for the service that his business came up. Cars Ma Tologist performed an excellent service with the benefit of a fully equipped trailer pulled behind his vehicle. He vacuumed all of the broken shards of glass that fell out. Chris charged a very fair price. He was kind and professional. It was an arduous project due to the extreme heat on a sunny day in July. What a bargain!

From the owner: We specialize in paintless dent repair, headlight restoration, windshield repair/replacement, wheel…read morerepair, leather repair, cloth repair, automotive detailing, carpet cleaning, and pressure washing.