The doctor asked my dental question to a hygenist: no accountability for his practice…read more They said they finished cleaning up my teeth, but another dentist found things not cleaned well. Their equipment/machines are old and rugged.

I'm not a fan of the dentist. Who is? But seriously, once I had a hygienist who grunted every time…read moreshe scraped some plaque off during my cleaning. Too. Close. I was leery of a chain dentist at first but now that I've gone several times, I have to say- they make getting your gums picked and prodded as pleasant as possible. I have never had a cavity so I cannot speak to anything except their routine cleanings. What is great is they have evening AND Saturday hours. Customer service is excellent. Waiting time is minimal. They do their best to get you in and out of there but still are super friendly.

I was a patient there less two years (2024-2025) so this is not a comprehensive review that others…read moremay expect. Pros: Great staff whether receptionist, hygienists, or dentists. The work they did was very good according to a couple other dentists I saw afterward. For this alone I would rate them five stars. Cons: Cost is the sole reason I left. A special 3-D scan cost $649; two other dentists I asked charged $150 and $250 for same scan and were surprised by the Brighton Dental price. On implants, the going price around WNY is $4,000-$5,000 whereas the Brighton Dental charge was $6,500. It was not a special case for an implant and I had it done elsewhere for just under $4,000. This time, not just two but three other dentists I asked about this were surprised by the Brighton Dental Group price. Also, the Brighton dentist assured me that I needed a second implant whereas two other dentists who did not know each other thought I only needed one.

I had a horrible experience with Brightion dental, over charging, changing bills and fraudulent…read morecharges to medicaid. The secretaries are rude and mean. They do not know what they are doing or it's a game and they are not aware of what insurances they take or not. They lie to you. They play games with you to seek money for services they did not do. I had to report then to the AG of NYS.

The staff is wonderful, the space is clean, service is prompt, but Dr. Quagliata has not been easy…read moreto work with. I've been heading here for restorative work as my teeth were very damaged. Every receptionist and hygienist I've met has been nothing but kind and supportive. The space itself is bright, clean, and professional, and I've been able to get appointments very quickly when I need them, despite their sometimes frustratingly inconsistent hours. Unfortunately, I feel like I had to fight to get my concerns resolved and addressed. I was having tooth pain/sensitivity that was getting worse even after the restorative work started. At every appointment I asked if I should expect the pain to decrease or go away, and got brushed off by Dr. Quagliata with a "yes, it will, and if it doesn't call us and schedule another appointment." When the pain worsened the cycle just repeated. After months of appointments I'm still experiencing pain and there doesn't seem to be a plan in place going forward to treat it. I feel like she isn't really paying attention to me as a patient, just doing the required amount of work and moving on. If I was just going here for normal biannual cleanings, I'd be perfectly happy. Cleanings have been smooth, easy experiences. Again, the staff have been so receptive and polite every time I go there. Sadly the fact that I regularly feel dismissed when I bring up my concerns is making me consider switching to a different dentist.

I decided to try this office because of the advertised I saw on Instagram, and I also wanted to…read moretake advantage of a Botox special they were running. The office is brand new and beautiful, however like all the other patients that left a 1 start review, I also was presented a money-grabber treatment plan. I was treatment planned for 3 root canals, 8 crowns and a bunch of fillings. I was not expecting it because I never had any pain and I take great care of my teeth. I decided to go for a second opinion at another office in Brighton, and I have 0, I say 0, cavities... how is this even legal? How is she allowed to do this? The only thing I can say is get a second opinion. Don't trust the "fake reviews" on google...

I was made to feel childish for being scared of my tooth pain. I went twice, and the second time, I…read morewas told I had less cavities than the first, which I was there for them to drill into. So I almost paid so much more than was necessary. When I went for a tooth extraction, I was made to feel stupid. I never felt cared for at this establishment.

I was recently there this week for tooth extraction surgery partials and a normal check up let's…read morejust say they did amazing Dr . M , Melissa , Isaiah , Tay all did such an amazing job with explaining everything and my surgery they made me feel welcomed and like they actually cared about me and my smiled thank you aspen dental

After a nightmare of events in Seattle, WA, my failed root canal due to a furnication perforation…read more(ie. caused by the endodontist) ended up not being able to be saved so I had my tooth extracted by Dr. Brodine. While waiting for the bone to heal back, my molar repositioned and shifted forward, making it impossible to place a crown in the location my tooth was previously extracted. Therefore, Dr. Brodine referred me to Dr. Wood, to have my last molar realigned in order to be able to fit an implant crown adjacent to it. Dr. Wood's office is extremely aesthetic, clean and inviting. I felt at ease going into every appointment knowing that I would be taken care of. The moment you step in, you're greeted at the front desk and shortly afterwards you are brought back. I love how there's barely any wait time and you get seen on time. I worked primarily with Bethany who has excellent bedside manner and was always very patient with answering any questions I had. Dr. Wood is also very kind, invited questions and made sure I understood what we were doing. They turned an unfortunate experience and made it into a good one. At this practice, you will feel heard and understood. I grind a lot at night so I was given an aligner with biocryl (thicker material) once my attachments came off. It's really nice how the attachments I received are very discrete and nobody noticed them unless they worked in the dental field. This is something that's extremely important especially as an adult requiring orthodontics. After ~10 months of treatment, the gap where my tooth was extracted was large enough where my prosthodontist was able to put in a crown. I highly recommend Dr. Wood and her practice. As someone who has never had any orthodontic procedures performed before, Dr. Wood and her team made me feel at ease. Thank you so much Dr. Wood and Bethany!

From the owner: Rochester Family Orthodontics is a small, independently owned practice. Dr. Maureen Wood, your…read moreboard certified orthodontist, will see you at every appointment. Whether you are getting braces or clear aligners, Dr. Wood and her team are dedicated to providing children, teens, and adults with personalized orthodontic care you can trust.

I have going to Diversified Dental for many years Mark is very proficient at what he does. He has…read morebailed me out several times when I had an emergency like a broken tooth. I highly recommend as an excellent dentist. The office is conveniently located in Brighton with plenty of parking.

I have been going to Diversified Dental for almost 20 years and I've never been unsatisfied. I…read moredon't think people "love" going to the dentist but it is necessary and Dr. Mark makes it as painless as possible. Great receptionist and attentive service by all.