Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

I am very lucky to get help from Valentina and Aki! They respond very fast and helped me to solve a…read moreinsurance problem with detailed guidance on what should I do with every step of the process. Really appreciate both of them jump in in our difficult time and helped out promptly. Thanks again!

Mary has once again helped most responsively and efficiently with some issues and questions arising…read morefrom the auto-renewal of Covered CA and information update. She immediately took care of all the requests and satisfactorily completed the case within a couple of hours. That was especially important because of the December 31st cutoff. And she is patient in taking questions and proficient in explaining things in easy to understand manner. She is an absolutely great professional.

I visited Mary Wong yesterday to enroll in Covered CA. She was courteous and helpful throughout the…read moreenrollment process. She carefully reviewed my documentation, guided me through the process, and filled out my forms meticulously. Mary was extremely professional, thorough,, and patient. I highly recommend her services to anyone enrolling in Covered CA. thorough,

Great customer service from these gals.....fast response and definitely worth looking into for you…read morecar insurance needs !

I wanted a second opinion on my current coverage. Lena Wong appeared with high ratings, so I…read morecontacted her first and it was time well invested since I did not need to contact anyone else. I came away with the sense that she genuinely cares about her customers' success. Thank you for taking your time with my questions, your candidness and honesty. She exposed a gap in my coverage and increased my awareness when interpreting my coverages and offered direction. Thank you Lena (and, go Eagles!...Washington Eagles!...it is forever Wash!) -Matthew

I have home and auto insurance with Robert Fung and Kimberly since 2004, I recommend highly. I am…read moremore than satisfied with his services and professionalism.

After years of my HO-6 insurance going up despite my years of loyalty and no claims, I decided it…read morewas time for a change, and started looking for another insurance provider. I was referred to Robert Fong by a high school friend and I am so glad he did. I called Robert and told him the insurance coverage I was looking for. He went over the CC&Rs and the Master insurance coverage of my building and went over every aspect of the insurance State Farm would provide. He was very informative and provided excellent professional service. I know who to talk to with all my insurance questions now. I highly recommend Robert Fong as an agent and State Farm.

I have been trying to contact this office to add a vehicle I purchased and remove a vehicle I sold…read more I've called. I've emailed. No response. Unacceptable. I purchased my new car almost a week ago and I can't drive it if it is not on my policy! I am ready to leave Allstate all together. I have auto, home and life with them and have been a customer over 20 years. If I don't hear anything tomorrow I'm leaving and finding another insurance company. I'm livid!

No matter how often I have to call him, he is always friendly and knowledgeable…read more I don't know how many years I have had him as agent but is knowledgable, friendly and always willing to help me. I think he is stuck with me for long time :)

Gary knows his stuff, I just randomly called him and he took care of all my insurance needs and…read moresaved me some money, highly recommend that you let him be your insurance guy.

I've been working with Gary for years, and he handles our workers' comp, public liability, and…read morehomeowners insurance. He always responds promptly and genuinely cares about his customers. Gary takes the time to make sure we have the right coverage and answers every question thoroughly. I wouldn't hesitate to refer him to anyone looking for a knowledgeable, dependable insurance agent. Highly recommended! Super good person!!!

I have had Phil Grites as my car insurance agent for 36 years. He and his staff are so helpful…read moreand promptly replies to all my inquiries. We also get Life Insurance and Renter's Insurance through State Farm. A shout out to his staff Kati and Nancy that have helped us numerous times. Thank goodness most of the time it wasn't due to a claim. We just kept adding more vehicles as our children grew up. Want an honest and helpful insurance agent, I would recommend Phil Grites.

I have been a satisfied client of Phil Grites' agency since the '70s. It started when my (then)…read morehusband was self employed and could not find insurance--reasonable or otherwise--anywhere else in the bay area. Phil was so welcoming and his rates so good that we soon switched our homeowner and personal auto insurance to State Farm too, even though we lived in San Jose! Years later, when our son went off to college we got his renter's and auto insurance from Phil, as did i when i divorced and moved to the east bay. When my ex moved out of state, he was upset that he couldn't keep Phil's agency! And after my son married, he & his wife found they would save substantially by getting all their coverage, including life insurance, from Phil. Phil has met with him in SJ and me at my home across the bay, to ensure that our needs are always being met. Over the years, the service received from every single person at the agency has been knowledgeable, caring and personable--not to mention above-and-beyond the norm when i've needed to make a last-minute payment over the phone. It's the best business relationship I've ever had, and i don't hesitate to recommend them for all of your insurance needs.

1. Gave me some outrageous quotes. 2. When I told him about…read moremy other quotes he told me they must not include such and such. He was wrong about that and he had not seen my other quotes. How did he make that assessment? Only an attempt to justify the ridiculous quote. 3. The worst part and why I'm writing this review is that now I'm getting a ton of spam from farmers insurance in the mail. I did not ask them to send me these letters. They are often the same exact letter sent 3 times wasting paper and filling my mailbox. Overall, my recommendation is to shop around and don't trust what they tell you.

Roger and team are my go-to insurance providers. I have all my insurance policies through them…read more(home, car, umbrella, etc.) - I am also a realtor and I regularly refer my clients to them. Roger is very professional, an excellent communicator, and he truly looks out for his clients best interests. Roger's prices are competitive but most importantly Farmer's is a large company and pays out it's claims (at least in my past experience for an investment property in Arizona I had). Roger and his team are very organized and respond very quickly to all my requests. I have found my insurance agent for life and I highly recommend him to anyone who is in the market for insurance services.

My insurance stopped after quitting my job, and I didn't know what to do. Choosing the right health…read moreinsurance provider became frustrating. It's easy to get lost in the different insurance providers, different plans within those providers and the ObamaCare laws. Luckily, a friend recommended me to Dion, and the burden of choosing health insurance immediately gets lifted away. I felt like she was on my side of getting the right plan for me while taking into consideration my budget, the kind of doctor or hospital I'd want, and my current health. After talking with Dion, you'll know she's it. You're an expert at something if you can explain things simply, and that is what she does.

I have relied on Dion not only for my family's health insurance needs but have also referred…read moreseveral friends and relatives to her services without issue in the past. However, recently it has become increasingly difficult to receive a return call from her or her office. I nearly missed the deadline to change my Medicare plan because, according to Dion, she had been busy. While I understand that business demands can increase, I expressed to her that this explanation was not professional. If she was unavailable, I should have been informed by her or her staff so that I could have sought assistance elsewhere. Keeping clients waiting until the last minute--especially when I had only one day remaining to enroll--is unacceptable. I had left messages months in advance and made multiple attempts to follow up with both her and her office. I have also heard similar concerns from relatives I referred. Business growth is certainly positive, but it should not come at the expense of client service and communication.

We have had Brandon Yim's insurance since 2021 and couldn't be happier! Our policies were initially…read morepurchased from Randall but over the years we have been helped multiple times by both Michelle and Henry. Brandon's team is not only helpful, they helped us maneuvered and stayed every step of the way during our water loss claim on one of our policies. Never once have they ghosted us or neglected our inquiries either via email or phone call. We are very thankful to have such great insurance company and agent. Henry in the past couple of weeks has been patiently and meticulously reviewed all of my policies, answered and provided explanations to my every single question. He also ensures that I do not overpay and even helped me save $$ on the areas that he thinks I can be qualified for corporate discounts. Thank you tremendously Henry and the rest of Brandon's team!! I would have given you guys 10 stars review if I could!

I've been with State Farm Insurance for over 35 years originally with Ed Bright and now with…read moreBrandon Yim who now owns the business. With all the "noise" around insurance in CA, I feel very fortunate to have State Farm handling my policies including homeowners insurance and car insurance (previously also had rentals and had State Farm representing those too). I've been working with Henry Ha at this office and am very pleased with the service I'm receiving. Henry is professional, knowledgeable, courteous, customer-focused, patient and his follow up skills are superb. He makes the time to listen, understand the customer's needs, and answers all questions in a timely manner. If he doesn't have the answer, he researches the issue and gets back to the customer of the outcome. I'm appreciative of State Farm particularly Henry and Brandon. Thank you. Best regards, Susan