This review is long overdue. Matt has been my agent for the better part of my adult life, at least 7 or 8 years. Obviously, there are reasons to stay with someone for so long. Please allow me to elaborate. Customer service Matt strives to make a customer for life, not just for a transaction. When you call, he typically picks up and if he doesn't, you can bet to get a call back shortly. If your buying a car and don't want to get sold on gap insurance, he'll offer to have everything lined up so after your purchase the insurance is just a phone call away, even on the weekend. If you have questions, he answers. All sounds pretty simple right? However, to find that level of customer service these days is pretty rare, and once you found it you want to keep it. So much so that it is because of Matt that I am with Allstate. I realize that Allstate is great insurance, but its even greater to have an agent like Matt. read more

I have been trying to contact this office to add a vehicle I purchased and remove a vehicle I sold. I've called. I've emailed. No response. Unacceptable. I purchased my new car almost a week ago and I can't drive it if it is not on my policy! I am ready to leave Allstate all together. I have auto, home and life with them and have been a customer over 20 years. If I don't hear anything tomorrow I'm leaving and finding another insurance company. I'm livid! read more

No matter how often I have to call him, he is always friendly and knowledgeable. I don't know how many years I have had him as agent but is knowledgable, friendly and always willing to help me. I think he is stuck with me for long time :) read more

This is fantastic insurance agency. Me and my family are fans of Mathew and his team. They have helped us have much more projection for our asset at a more affordable rates. We are happy our friends recommend us to Mathew and his team. Great service read more

Not unlike my legendary commitment issues when it comes to gyms, I used to be commitment-averse to insurance agencies as well, switching every 6 - 12 months.. Until I met Matt about three years ago. Let's touch on the coverage for a moment and I'll admit that I really don't know one from the other. But for what it's worth, when I bought my car the salesman at the dealership told me that Allstate was one of the best agencies to work with when it comes to actually NEEDING to submit a claim. Discount agencies will save you a buck but apparently you'll pay for it when you need them. (Sidenote: Lawrence Volvo was a super pleasant car buying experience in case you're in the market.) The main and only reason why I am with Allstate is all because of Matt. He's just hands down the best insurance agent. He has always been incredibly responsive and patient, answering all my questions thoroughly and promptly. When we first started working together he helped to tailor my auto insurance coverage so that it was comprehensive but still reasonable for my budget. After a year he helped me get an even sweeter deal when I combined it with my renter's insurance. I love working with him so much that when he started his own agency I point blank refused to stay with Allstate unless he took my business with him. And here we are, three years later and counting. THANK YOU MATT! read more

ALLSTATE you are NOT in good hands !! 20 month ago our security cams. Caught a plumbing company with the name and telephone paintd clearly on it's side back I to my truck and run. 1st the ALLSTATE attorney tried to sue my son-in-law as the driver of the plumbing truck ( lame) my son in-law provide the video and find the police report . After 20 months Allstate said they won a judgement against the plubming company but Allstate said the Insurance refused to pay so Allstate closed the case. Yes Allstate won a judgement but refused to pay our $1000 deductible.it wasn't till I filed a complanit with the CA insurance commissioner I received my deductible. DONT USE ALLSTATE INS. Here is a video of the Plubming truck back into my green parked truck? 20 months of fighting Allstate to get my $1000 deductible when. This video has all the proof needed. https://youtu.be/pirQnq8P23E read more

Matt is my current insurance agent and he has proven to be a knowledgeable, reliable, and trustworthy agent who puts the safety and needs of my family first when recommending appropriate insurance coverage. He looks at your personal circumstances and determines the best solution for you and takes the extra time to ensure that everything makes sense. Thank you Matt! read more

This was my first time going with Allstate, and this was because their price was so much better than every other company I called. This was all possible because of my new agent, Krystal! read more

Matt has been my Allstate agent for just over 11 years. He recently launched his own firm and I've moved my coverage with him. He is responsive and has always had my best interests at heart. When I got rear ended by a punk kid that wasn't paying attention, Matt took care of everything (it was a new car and he kept me calm). When I launched my business, I turned to him for my insurance needs. Now that I have a newborn, I feel secure in knowing that Matt will always be there to make sure my family is well taken care of. I've been an Allstate customer since I was 16 and I'm almost 36. I know it's cheesy to quote this, but with Matt, I'm in good hands. read more

Matt has been my Allstate agent for over a decade. He has been responsive and attentive to all my many inquiries over the years with both good solid information in a very timely manner. He has consistently demonstrated a concern for what is right for me in relation to the type of coverages. I would recommend Matt without hesitation, it is nice to have someone of his caliber handling my insurance needs. Keith Suddjian read more

I have known Matt many years but it wasn't until this year that I asked him as a courtesy to look over my current coverage from another provider as my policies were about to renew. He not only took the time to give me a detailed review but made several suggestions that made total sense. He also pointed out some things that weren't currently covered under my existing policies and where those loopholes would be most easily remedied. I took that to my existing insurer and they ran a quote with the new requirements and the fees were even higher than the quote Matt had provided. I appreciated his educational approach to making an informed decision about my coverage and his personal service even before I was a client. On top of that the technology he used in setting up the policy made it extremely easy to sign up. read more

I signed up on Facebook to receive a call for cheap car insurance matt called within a few days and gave me a killer cheap quote .he is nice attentive and very helpful. I've been having problems with the car dealer and getting the insurance together and matt has been very helpful in going through all of this. Definitely recommend him to anyone needing car insurance read more

I'm very happy I found Matt here in yelp. He is very knowledgeable, friendly and helpful. He looked over my current policy and explained what i should consider modifying. He is like a family member. I highly recommend Matt. He is a gem. Thank you so much Matt. read more

I worked mainly with Deanna Perrin at Matt's office and had a super awesome experience. She took care of my car / house / motorcycle / umbrella policy and life insurance: all in one fell swoop and saved me money! Deanna was super knowledgeable in EVERYTHING!! Thank you Deanna!! read more

We have been with Allstate for approximately 5 years now. Our agent Matt has worked through all our changes and auto accidents. Although car accidents can be very stressful and scary, with Allstate I have always felt relieved and in good hands as their slogan states! Allstate has never fallen short of our expectations. We have a very dedicated agent who is always readily available to answer our questions. I recently branched out of my father's policy after purchasing my own car and Matt was prompt at initiating a new policy for me. I am truly thankful for his dedication. Stickin' to Allstate for a very long time! read more

I switched over from another Insurance that I had had for decades and I am glad I did. Matt and Deanna are always exceptional at answering all concerns and returning messages immediately. I had the misfortune of having my car stolen and it was a very difficult time. Sue Reib practically held my hand through it all and made sure I got the best settlement they could offer. My hats off to you. Thank you Sue, Matt and everyone!! read more

I have had multiple insurances with Matt and he has been a pleasure to work with. We were able to discuss and decide on the best insurance coverages and he was very patient through the entire process. He is always available for any questions and provides great service. Highly recommended !!! read more

Matt is one of the nicest people you will ever meet. He is also exceptionally competent and extremely patient. I am always impressed by Matt's service. Recently he helped a friend of mine with her policies and he took a lot of time to go over everything. He offered all the right options for her and answered all her questions, many questions! She was really grateful I introduced them. I highly recommend Matt! He does not disappoint! read more

Matt has been a great advisor for my insurance. He took the time to explain how insurance works and what coverages were needed for my situation. I feel much better knowing I am protected well and having the ability to speak to him and his team whenever I have a question or need help. I recommend Matt for your insurance needs! read more

Matt is so incredibly responsive, thoughtful, knowledgeable, and caring. He goes above and beyond to answer all my questions (even after regular business hours) and to make sure my family and I are appropriately covered. I highly recommend Matt. read more

I highly recommend Matt Shilcoff at Allstate for all of your insurance needs! He not only assisted me with my auto insurance but my also my home insurance and by doing so I was able to save even more! He's pleasure to work with, very friendly and always goes above and beyond to help! Not only has he taken great care of my insurance needs but he's also helped two of my relatives with their insurance needs. One who needed special auto insurance since they're an Uber driver and the second with their home insurance. Thank you Matt for all of your excellent assistance and taking care of my family and I! read more

Matt has been doing a fantastic job with all my insurance needs and I would highly recommend him to everyone. I have several accounts and he has managed them quickly and professional. I am extremely happy with his services. I will stay with him forever. read more

I have been with Allstate for 6 years and my agent Matt Shlicoff has been nothing but a dream! He is so helpful and informative! Always giving me the best rates and quality service! So happy to have a agent who really cares. read more

I disagree with the other poster; I spoke with an agent recently when I walked in and he was very friendly and courteous. I think the "know-nothing boobs" may have been a remnant of the changing guard? I am not sure but I did not get that feel at all; most of the people there I think were relatively new. Seems like a really nice and friendly place overall, and was very easy to get a quote and I didn't feel like they were pressing me to buy stuff I didn't need or wasn't interested in. Anyway, I would recommend it to my friends. read more