Very disappointing experience with this dental office. I was specifically told by the staff that…read morethey were in-network with my insurance (Aetna), which heavily influenced my decision to get treatment here. I also paid the full patient portion quoted to me upfront, based on the treatment plan they provided. Months later, I received an unexpected bill claiming insurance didn't cover as much as the office expected. Despite doing my due diligence, paying what was required, I was repeatedly threatened with collections. I even went through the trouble of filing a formal appeal with Aetna, which was denied simply because of timing. This process has been stressful, time-consuming, and felt very misleading from start to finish. I've since resolved the balance just to avoid collections, but I will never return to this office and wouldn't recommend it to anyone who wants honest billing practices or respect as a patient.

I take great care of my oral hygiene and have never been told otherwise by any dental…read moreprofessional--this claim is completely false. Additionally, citing alleged "oral hygiene" issues or missed appointments to justify overcharging a patient is not only misleading, it borders on defamation and is against HIPAA regulations to publicly imply medical details. The fact remains: I was scammed out of $4,000. This response doesn't address the core issue--it deflects responsibility. I trusted this office and was taken advantage of, plain and simple.

Recently broke a molar and knew just where to get the best care! Have been customer of Dr…read morePalenzuela for years. She and her wonderful staff did a very complete exam with xrays, fotos, etc and gave me the best advice and referral to a surgeon because of my underlying medical issues. That is what an excellent dentist does. She has treated me in the past with crowns, etc and regular cleanings in her practice, always wonderful, kind, quality service.

The staff is very friendly love the office and the doctors. They have a great location with quality…read morecare. I love that the doctor takes time to discuss things and really go over treatment plans as needed.

Had my first visit today and I must say I was very IMPRESSED. From the minute I walked in front…read moredesk staff was very professional and super friendly! They gave me a welcome goodie bag along with a small tour around the office. Then Brittany took over and made my whole procedure super comfortable and explained in depth my treatment plan. Usually not fond of the dentist however this place made me look forward to my follow up appointments with just how attentive and amazing they are. I HIGHLY recommend anyone looking to receive care and treatment to consider this place.

My review is overdue. Absolutely loved my experience at Midtown Dental. Prior to making my…read moreappointment, I looked into the reviews. It's rare to see so many positive reviews for a dental clinic, and I couldn't help but question the legitimacy of the reviews. I decided to call the office and the receptionist alone confirmed the accuracy of the reviews - she was so kind and patient. I then decided to make an appointment for my husband and I. This office surpassed any expectations. It was hands down my best dental experience. Every single person in that office is wonderful. I wish everyone could have a dental experience as such. Dr. Kerr and the dental hygienists we saw were incredible and provided great care. The office has the latest technology. I honestly can't say a single negative thing about this clinic. You have to experience it to understand because I can bet that most people have never experienced a dental office as such.

Dr. Keri A. Shenker and her staff are incredibly skilled. They are also caring, kind, and see our…read moreentire family. That speaks for Dr. Shenker Pearl alone. We have 17 to 77 year old family members in their care as patients! The very best! Mary Arnold and family

I was looking for a dentist and I was suggested Dr Shenker from my orthodontist. Amazing staff,…read moreGREAT hygenist, superb dentist!! I have a huge fear of the dentist and they take all my concerns on teeth sensitivity very seriously. Constantly checking to see if I'm 'okay' and keeping me as calm as possible, which I sincerely appreciate! The office is clean and up-to-date. I highly recommend Dr. Shenker!

Dr. Zurfluh made me feel comfortable and at ease every minute of my appointment. I'm typically an…read moreanxious person at the dentist but they were incredibly kind, patient, and accommodating - especially Iris at the front desk who was very knowledgeable and showed genuine care. You can truly tell they value their patients. I will always recommend them !

Dr. ZurFluh is spectacular! He takes time with his patients to ensure they understand what services…read moreare being provided and why. He doesn't do anything that isn't necessary and doesn't make haste decisions about treatment. His staff are also all through and very friendly. Dr. Zurfluh utilizes advanced technology to make educated decisions about treatment plans for his clients. He is awesome!

Will never go back. Dentist is great but Office Manager is RACIST! Tells you she hates your…read moreinsurance company and annoyed every time she calls because she wants someone "Who speaks ENGLISH!" Extremely rude and totally unprofessional. My insurance was waiting for paperwork from their office. I called to follow up and was told nothing had come in. I called the office and asked her to please re-submit because I had just confirmed nothing was received. "Ugh! I HATE dealing with your insurance! Every time I call, I can never get someone who speaks ENGLISH!" I thought it extremely inappropriate for her to make those statements to a patient, and worse, that's how she feels. I followed up again a couple of weeks later. Her first question was, "Why haven't I heard from your insurance?" Did you follow up with them? Did you re-submit like I asked you to please? "It's YOUR insurance!" she yelled back. "You have to follow up with them!" I'm in the insurance business and have NEVER had a provider tell me I have to follow up on their work. To which, I did but they couldn't be bothered following up themselves because they "HATE my insurance and can't get someone in America to answer the phones!' I can't go to an office where that is their philosophy and money is the priority rather than YOUR health as part of their interest. Worst of all, an Office Manager who the staff has commented that it's not the first time she has made those statements.

Ever since I have lived in Florida I've hated the dentist. I have found more scam artists than I…read moreever care to discuss. At the end of my rope I found Plantation Dental and honestly, cannot rave enough about this place. Super clean. I repeat. Super clean. I kept looking for signs that I needed to leave immediately and couldn't. Christine, the hygienist was the best I've ever had. My appointment took forever, not because they ran late but because they take their time with you. She takes digital photos of your teeth, showing you problem areas. They really care about you and your mouth. Even when the dentist comes in, it's not a quick visit. You're with him for another 10-15 minutes going over anything they find troubling. The coolest thing though? They have tv's on the ceiling. What a better place to have a tv, right? While they are digging in your mouth you can watch Judge Judy. And for that I love this place even more. They have a referral program that gives you $25 for every person you refer. I will never see another dentist as long as I live in this area.

Went for a dental cleaning. Was informed that I need a special cleaning for an infection that was…read morenot covered by my insurance. And was 384 dollars. When I refused the treatment I was informed that they would not do the cleaning unless I payed for the treatment. I left and will never return.

Been with this practice for many years. There were a few bumps along the way, but I liked both…read morehygenists and doctors, so worth it to stay. The first major issue was when I convinced my spouse to go...he was overbilled on three diff visits, despite no change in insurance. Each time, insurer paid in full promptly, yet we had to chase down the refund, requiring multiple calls, emails and in-person visits over months - kept getting stonewalled - "didn't get check yet" ..."doctor needs to review". By 3rd occurance, spouse got fed up and left. I decided to stay. Now they're owned by a private equity firm. After I was diagnosed with a serious medical issue, my specialist told me to check with dentist's office, as some dental products include ingredients that may risk my health. I called to ask about 2 weeks before my upcoming cleaning appt. Front desk staffer was very nice... said hygienist and docs didn't know. She said she had to call "corporate" and would call back later that day. I didn't hear back that day or the next day, I followed up a few times. "Corporate is in a meeting". "We haven't heard back from corporate yet." "We're stlll waiting on an answer from Corporate". I emphasized that "corporate" needs to realize that this is an important medical issue. "Corporate" never bothered to respond. That's when I knew it was time to fire this practice. I no longer felt safe. My new practice immediately respected the importance of what I was asking, looked into it and had an answer for me. It's sad how little loyalty is valued at Usmile. I was an ideal patient: pleasant, low key, never grumpy, never late, never missed an appt, a prompt payer, never demanding. Diligent on home care. Treated everyone there with respect and appreciation. Unfortunately, once private equity runs the show, things often go downhill fast.

Regarding dental services, the Quality of care is superb, staff is friendly and professional.read more

I use to visit their office at Miami Springs but this one in Plantation is as great as the other…read more The staff is always ready to assist you and Dr. Navarrete helps you to solve your dental issues in the best way. Good to have two locations so it is easy to get an appointment that matches my schedule.

As someone who worked in the dental field for most of my life I am hard to impress. The outstanding…read morecare I've received at Advanced Dentistry of Plantation had been exemplary! The staff is knowledgeable

Every time I go for a visit it feels like returning to a friend / family they really care about…read moretheir patients

I am writing to formally express my extreme dissatisfaction with the services I received at My…read moreDentist For Life. I initially came in for a simple cleaning. During that visit, I was aggressively oversold unnecessary procedures and told I needed to replace two crowns. From that moment on, everything turned into a nightmare. The crowns were done incorrectly. During the procedure, my tongue was cut, causing unnecessary pain and discomfort. After leaving, the pain became unbearable and I was forced to return. At that point, your staff realized they had forgotten something inside my tooth. They removed it and placed something else in an attempt to stop the pain. Now, as a result of your mistakes, I am being told I need a root canal. This is completely unacceptable. You walk into this office and everyone is overly friendly, but it is very clear they have no idea what they are doing. If I wanted students practicing on my mouth, I would go to a university dental clinic. At least there, a professor supervises and patients are not oversold unnecessary treatments or physically harmed. The level of incompetence I experienced is alarming. What makes this even worse is that the doctor is fully aware of how badly this was handled and now avoids any direct communication. She does not even show her face. I strongly advise anyone reading this to stay away from this place. Your health is not something to gamble with. I expect a formal response and accountability for the damage caused.

I have been a client of Dr. Rizvi at "My Dentist For Life" since 2020 and love this Dental Office!!…read more The office staff is wonderful, warm and very welcoming. The check-in process is smooth and efficient. The waiting area is clean, comfortable, and equipped with amenities to help pass the time, although I rarely have to wait long before being seen. Dr. Rizvi is exceptional. She takes the time to thoroughly explain each step of the examination ensuring I am comfortable and well-informed. The gentle approach and attention to detail made the entire process pain-free and stress-free. I particularly appreciate Dr. Rizvi's staff. It's like the theme song from "Cheers" .. where everyone knows your name. I love the Staff as much as I love the Doctor. The state-of-the-art equipment and modern techniques used made a noticeable difference in the quality of care I received. What sets Dr. Rizvi and the staff at "My Dentist For Life" that sets them apart is their genuine commitment to patient care. They go above and beyond to make sure their patients feel valued and well-cared for. The follow-up after the appointment is very nice, showing their dedication to ensuring complete satisfaction. I highly recommend Dr. Rizvi at "My Dentist For Life" to anyone looking for a reliable and caring dentist. My experience has always been nothing short of excellent. Thank you, Dr. Rizvi and your exceptional staff for all you do.