Very disappointing experience with this dental office. I was specifically told by the staff that…read morethey were in-network with my insurance (Aetna), which heavily influenced my decision to get treatment here. I also paid the full patient portion quoted to me upfront, based on the treatment plan they provided. Months later, I received an unexpected bill claiming insurance didn't cover as much as the office expected. Despite doing my due diligence, paying what was required, I was repeatedly threatened with collections. I even went through the trouble of filing a formal appeal with Aetna, which was denied simply because of timing. This process has been stressful, time-consuming, and felt very misleading from start to finish. I've since resolved the balance just to avoid collections, but I will never return to this office and wouldn't recommend it to anyone who wants honest billing practices or respect as a patient.

I take great care of my oral hygiene and have never been told otherwise by any dental…read moreprofessional--this claim is completely false. Additionally, citing alleged "oral hygiene" issues or missed appointments to justify overcharging a patient is not only misleading, it borders on defamation and is against HIPAA regulations to publicly imply medical details. The fact remains: I was scammed out of $4,000. This response doesn't address the core issue--it deflects responsibility. I trusted this office and was taken advantage of, plain and simple.

I haven't been to the dentist in a very long time. I have say the staff and Dr. Perez made me feel…read moreso comfortable. Let's face it who really enjoys going to the dentist. But here it was just amazing And the follow up after having some major work, was really great. Thanks Dr Perez and of course the great staff. I will definitely recommend you guys.

very bad experience with the front desk, personnel is very incompetent. luckily there are so many…read moreother dentists offices around. Don't go here!!!

Says something very good that the hygienists here are often humming or singing along to the radio!…read moreFront desk have also been kind and diligent to me regarding scheduling and insurance. There's a lot to be said for being greeted with smiling faces at any business, and that's what happens at Miracle Smile. The practice leader, Anna Aller, has been a consistently gentle soul. She hasn't been commercially pushy, and has constantly and deftly achieved comfortable equilibria between her professional recommendations and my personal preferences. I recommend her, and definitely intend to continue as her patient.

Do not go here. This is a very shady practice. I went in for an Invisalign consultation and without…read moreeven telling me, I find out a few months later that they charged me with one of my 2 annual dental exams! Wtf. Now I'm not covered for my second exam this year because this shady business decided to go ahead and do this. Plus the dentist barely looked at my teeth and didn't seem to know what she was doing. Definitely do not do business with them. You'll be much happier with a trustworthy dental office.

Had my first visit today and I must say I was very IMPRESSED. From the minute I walked in front…read moredesk staff was very professional and super friendly! They gave me a welcome goodie bag along with a small tour around the office. Then Brittany took over and made my whole procedure super comfortable and explained in depth my treatment plan. Usually not fond of the dentist however this place made me look forward to my follow up appointments with just how attentive and amazing they are. I HIGHLY recommend anyone looking to receive care and treatment to consider this place.

My review is overdue. Absolutely loved my experience at Midtown Dental. Prior to making my…read moreappointment, I looked into the reviews. It's rare to see so many positive reviews for a dental clinic, and I couldn't help but question the legitimacy of the reviews. I decided to call the office and the receptionist alone confirmed the accuracy of the reviews - she was so kind and patient. I then decided to make an appointment for my husband and I. This office surpassed any expectations. It was hands down my best dental experience. Every single person in that office is wonderful. I wish everyone could have a dental experience as such. Dr. Kerr and the dental hygienists we saw were incredible and provided great care. The office has the latest technology. I honestly can't say a single negative thing about this clinic. You have to experience it to understand because I can bet that most people have never experienced a dental office as such.

Since Dr. A tragically passed, I've only seen one other dentist (there) and it wasn't the best…read moreexperience. But Carolina and Deena are great and I still get my cleanings done at this business. I have high hopes that the new dentist(s) will be there soon. Dr. A set a high standard. Hopefully the torch will be passed along

Dr. Andalib's unfortunate passing left this place with a lack of basic understanding of people's…read moresituations in the community he was serving. After explaining that I do not do recreational drugs upon the new doctor's presumption, and being sent on my way with a literal massive gap in my aesthetic and functionality, without even an attempt to help me, even temporarily, I will not be returning.

Such an amazing team! I finally felt heard when I explained the issue I was having, which was such…read morea relief. The staff was super kind and made me feel comfortable the whole time. I also really appreciated the call from the office to confirm my appointment -- the follow-through and overall care were fantastic!

Best dentist I've ever been to! Super kind, professional, and makes you feel comfortable every…read morevisit. Truly the best! Everyone there is welcoming and I actually love going to the dentist now!!! Star is super sweet and his assistant makes you feel at home! Love everyone there

I would strongly advise anyone considering this office to look elsewhere. My experience here has…read morebeen a perfect example of poor communication, deceptive billing practices, and downright unprofessional behavior from their management. From the start of my Invisalign treatment, I was very clear with their office that I would be turning 26 and losing my dental insurance in January; which is exactly why I chose to pay my portion upfront and in full. Not once did anyone bother to explain that my payment was contingent on future monthly payments from my soon-to-expire insurance. That crucial piece of information was withheld until after my treatment was complete -- at which point they tried to hit me with a $1,200 bill. When I rightfully questioned this, I was met with nothing but condescension and hostility from their so-called office manager, "Marisol" who seems to believe that blaming the patient for their office's failure to properly explain financial obligations is acceptable. Rather than take any accountability, they opted to dismiss me as a patient; which is perfectly fine because I wouldn't trust this office to handle a basic cleaning, let alone a complex treatment. To make matters worse, I wasn't even happy with how my teeth turned out after treatment. When I was told my Invisalign was "done," I was genuinely shocked. I voiced my concerns multiple times, telling the doctor I wasn't satisfied with how my teeth looked, only to be brushed off and told it was "just in my head." As if my opinion on my own smile somehow didn't matter. It's clear that this office is far more concerned with squeezing money out of patients than providing clear, honest communication. If you value transparency, professionalism, and being treated with basic respect, I'd strongly suggest you take your business elsewhere.

Although I have not been a patient at this practice, nor do I plan on ever being based on my…read moreexperience with the office manager, Marisol. It would be beneficial for Marisol to receive training in professional communication to ensure that written correspondence remains objective and composed. An effective office manager should focus on de-escalating situations rather than intensifying them. My review reflects my experience with Marisol's responses. The purpose of reviews is to inform potential patients about the quality of care and professionalism they can expect based on the experiences of others. Fundamental management principles emphasize that when a business is professional and kind, a satisfied individual may share their experience with one person. However, when a business is rude and unprofessional, that negative experience is likely to be shared with many more!

Do not go to this office; all they want is your money. The dentist saw me for 2 seconds (for an…read moreimplant mind you) and SANDY in the office is a blatant liar; I came in with a card received in the mail for a FREE consult and xrays and she went ahead, without my permission, charged my dental ins for this FREE exam. She said she would sent my insurance Co. the treatment plan; NEVER DID only charged my ins for FREE exam; lol. When confronting her she lied about 3 more things: 1. said she told me she was charging my ins for FREE exam; LIE, 2. the card is expired, LIE and 3. that the card shows will charge ins for FREE exam; LIE; I have the card in my possession and placed a formal complaint for my insurance money back!!!!! TERRIBLE experience; DO NOT GO THERE!

"Dr. Saris and the team at Dental Designs of Plantation provide truly exceptional dental care! A…read morerecent routine cleaning was a great experience. The staff was friendly and professional, making the patient feel at ease. Highly recommended.

As someone who worked in the dental field for most of my life I am hard to impress. The outstanding…read morecare I've received at Advanced Dentistry of Plantation had been exemplary! The staff is knowledgeable

Every time I go for a visit it feels like returning to a friend / family they really care about…read moretheir patients

Recently broke a molar and knew just where to get the best care! Have been customer of Dr…read morePalenzuela for years. She and her wonderful staff did a very complete exam with xrays, fotos, etc and gave me the best advice and referral to a surgeon because of my underlying medical issues. That is what an excellent dentist does. She has treated me in the past with crowns, etc and regular cleanings in her practice, always wonderful, kind, quality service.

The staff is very friendly love the office and the doctors. They have a great location with quality…read morecare. I love that the doctor takes time to discuss things and really go over treatment plans as needed.