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    Stephanie Klein, DVM - All Creatures Great and Small

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    1 year ago

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    PETS Hospital

    PETS Hospital

    (192 reviews)

    I took my bulldog in for a cardiac event, and they were very thorough and very kind to her and…read moremyself, especially once I came to decision to euthanize her. They fed her yummy treats and brought her in on a comfy bed. They allow me to spend a couple hours with her and then when it was time to go, she went quietly, so I'm sad, but I'm grateful she was able to spend time with such a considerate group of people they took good care of her.

    -REAL HEROES!- IN AN…read moreEMERGENCY-THIS HOSPITAL IS THE ONLY ONE TO GO TO.... We were making dinner last week when we noticed that our dog was having trouble standing. So we jumped up to check on Him and start the search for what He might have gotten into. We searched the room that He'd come out of and spotted the unopened bag of candy laying on the floor... The candy He'd gotten into was a bag of candy that had Xylitol (Poison for dogs) in it. We were Horrified! So we jumped into action, called the closest Emergency Pet Hospital in Goleta, Ca. they were no help us...nor did they recommend a hospital that would. So we continued the search on our own...frightened that we wouldn't get Him there in time. We finally found a Pet Emergency Hospital in Santa Maria Ca. about 2 hrs away that warned us to get there as quickly as we could and they would wait for us. When we arrived, They had already spoken to Poison control and were all and ready to start on him. When we arrived, the woman behind the front desk was clearly waiting for us. So she alerted the Doctor on call who was ready and handed the bag of the Xylitol candy over to them to see exactly what we found. They were prepared and ready to work on getting the poison out of his system. Before his liver was damaged. We were pretty shaken by the time we arrived but they were amazing... they explained the process that they has to take and assured us that they would keep us apprised of how things were going and what would be next. We were immediately made aware of what was necessary to get him out of danger and what would come next. We were trying to breathe normally and act like grown ups but not sure we pulled it off. So we waited and told often how He was responding and what would be next, with time commitments, et al. The other thing that is really was the most impressive to us was the treatment that we were given throughout the entire visit. We've over the years, had dogs, cats, and not once did we see refreshments for those of us waiting for any news while the time passed. In an emergency situation, the last thing you think about is eating. But, there were chips, cokes, coffee provided to help us all get through the long night. The women here were comforting, positive, and available for any and all questions at any time. Talk about PROFESSIONAL....THEY ALL GET AN A+ So, with humble Gratitude and the ability to breathe without fear...... *TAKE OUR ADVICE! -Don't waste time going ANYWHERE ELSE-You're the MOST SAFE HERE! WITH SINCERE GRATITUDE AND RESPECT KATE, BRIAN AND MILO COWAN CARPINTERIA, CALIFORNIA THANK YOU!

    Central Coast Pet Hospital and Emergency - Peace at Last

    Central Coast Pet Hospital and Emergency

    (196 reviews)

    My poor Linkin got knocked down with double ear infections w blood and puss coming from one ear…read more Linkin had been itching since the start of the warm weather. The three most common culprits are fleas, food or environmental allergies. I had knocked out the food and flea as reasons for his unhappiness by ensuring he's on a limited diet and giving him a flea product. He'd been sneezing w red watery eyes so seasonal allergies made most sense. Went to my regular vet on Thursday to get some relief and I'll just say that I was told something that I'd never heard of before and left it at that. Friday night, 11pm, like clockwork My guy is crying with his head cocked and his normally rigid ears floppy w blood and puss. We made our way to Central Coast Pet Hospital and Emergency. Thankfully there were no hurting animals this night as Linkin was given a room almost immediately. The nurse was only able to examine Linkin from a distance as he at all times will make sure there is a buffer of protection around Me and the world at all times. The nurse gave an estimate for care before the vet started. We muzzle and tranquilize to start the exam. Now this is what I loved about this experience. The vet talked to me w an easy tone, like we were two friends talking about our dogs. I shared my concerns and she validated what I was observing and complimented my care of Linkin. She treated the infection, skin irritation and his liquid filled ears in quick order. The nurse with bill in hand walked in with a detailed explanation along with amazing after care instructions. I was ok with the cost because it came in a little less than the estimation and quite honestly other than the emergency charge, my vet would have charged the same. I'm looking into pet insurance this week! All in all-we came home better than how we left but more importantly we were treated w kindness and understanding which is much appreciated. Overall Grade: A+

    I visited Central Coast Pet Hospital and Emergency on June 29, 2025, due to concerns about possible…read moreurinary retention in my cat. A very brief ultrasound was performed, which the staff said might show stones in the kidneys, but no further diagnostics were conducted to confirm an actual blockage. Despite the lack of a thorough evaluation, they immediately proposed a single, costly course of action--catheterization and hospitalization--quoted between $3,000 and $5,800. No less invasive options were discussed, and I was quickly handed financing brochures. The recommendation felt more like a guess than a medically grounded plan, and the overall approach came across as transactional rather than genuinely concerned with my pet's wellbeing. When I hesitated to consent, I was told, "If your cat doesn't have this procedure done, he will die," in a tone that felt more pressuring than informative. The entire interaction felt off--rushed, transactional, and lacking in genuine concern. I ultimately chose to leave and seek another opinion. After declining treatment, I was not allowed to see my cat until I paid my balance--only then was he returned to me. I sought a second opinion from another veterinarian within the next two hours. That vet conducted a thorough exam, confirmed there were no signs of blockage, and advised giving it more time. My cat was playful, eating normally, and showed no signs of distress--completely inconsistent with the diagnosis made by Lizzie Adam, the "veterinarian" at Central Coast Pet Hospital and Emergency. He urinated at home the following day without issue, confirming that the invasive ($3,000-$5,800) intervention was unnecessary. Worse, the medical summary from Central Coast included a claim that I declined treatments (pain meds and bladder expression) that were never offered to me. This kind of inaccurate documentation raises serious ethical concerns. I would not recommend Central Coast Pet Hospital and Emergency. In my experience, their priority did not seem to be the wellbeing of the animal, but rather the financial upsell. I encourage others to read the other negative reviews--many of which echo similar concerns. Veterinary care should be collaborative, honest, and compassionate. Sadly, that was not what I encountered here. Thank you for telling me my cat was "going to die!" He's alive and well--no thanks to your group.

    Advanced Veterinary Specialists

    Advanced Veterinary Specialists

    (189 reviews)

    After our experience elsewhere, finding Dr. Whitney and the Internal Medicine team was an…read moreincredible relief. From the moment Hazel was seen, they were thorough, compassionate, and genuinely committed to finding answers. Every recommendation and diagnostic step was explained clearly, and they wasted no time moving forward with the tests and procedures needed to determine what was causing her symptoms. What impressed me most wasn't just their medical knowledge, but the level of care they showed both Hazel and me. When her symptoms worsened and I brought her back to the ER, the team treated her with urgency, kindness, and compassion. They reassured me throughout the process and made me feel like I wasn't facing this alone. Dr. Whitney has been exceptional. She has patiently answered every question I've had, communicated honestly, referred us to the appropriate specialists when needed, and has checked in repeatedly to see how Hazel is doing. That kind of follow-up and genuine concern is something every pet owner hopes for when their dog is sick. I am incredibly grateful to Dr. Whitney and the entire Internal Medicine team for their dedication, professionalism, and compassion. They have made an incredibly stressful situation much more manageable, and I wouldn't hesitate to trust them with Hazel's care again. Thank you for treating her as if she were your own.

    They took amazing care of my cat in the middle of the night when I was scared and unsure of what to…read moredo and made her and me feel so loved

    Oaks Veterinary Urgent Care

    Oaks Veterinary Urgent Care

    (223 reviews)

    I can't say enough wonderful things about the entire staff at Oaks Veterinary…read more My dog needed a cystotomy and she was cared for with the utmost importance. Dr. Kohltfarber, Shawn, Ellie, and Morgan kept me updated throughout the day after we dropped off our dog for her surgery. Everyone was professional, caring, and knowledgeable about the procedure. After the surgery, they checked on my dog to make sure her stitches are healing well and provided clear instructions on how to care for her. Highly recommend!

    We've gone to Oaks Urgent Vet twice now and both times had nothing but good things to say about our…read moreexperience. The space is very clean and comfortable, with calming sounds and enough space in the rooms. The staff is very professional and compassionate and responsive. The first time we went we saw Dr. Kohltfarber. He was very kind and explained what was going on in clear language, and answered all of our questions about how to care for our dog after leaving. The most recent time we went we saw Dr. Ferdowsian. She had to share some scary news with us but was so professional and down to earth that, even though I did feel a bit panicked, I was able to ask all of the questions I needed to and I left feeling hopeful about our dog's plan of care. She also contacted us after our visit to check in and was very compassionate and attentive with all of our concerns. Because of her quick findings at our most recent visit, we were able to get our dog scheduled for surgery at a specialty center that same week to have the issue resolved. Now our dog's quality of life is back to normal, and we couldn't be happier. They are also very clear about costs, including explaining all of our options for diagnostics and treatment. We felt their costs were fair too. We never felt confused or lost, even when we brought our dog in for a more complex problem. If your pet has an emergency I would absolutely recommend them.

    Horizon Veterinary Specialists - Marston says "Happy holidays!" to Horizon's great staff and vets!

    Horizon Veterinary Specialists

    (257 reviews)

    They did an excellent job taking care of my pet who needs to be hospitalized after falling off a…read moretable and hitting his head on the asphalt in a freak accident. He has brain cancer already and had a seizure right when the event happened. It was horrifying. Had he been taken to VCA veterinary hospital one night stay would cost me $5K which is highly unfortunate because many pet owners assume this is the cost everywhere and end up euthanizing. I find that highly unethical on behalf of vet hospitals who are supposed to help owners save their pets lives, not sacrifice them because of insane costs. Horizon had limited doctors on staff and my primary vet asked them to take my pet in and I paid $1100 for one nights stay and they took excellent care of him! I couldn't be more appreciative of this hospital and their team. Thank you so much. You're life savers not just for pets, but also their owners!

    On June 8, I brought my golden retriever , Iluh to Horizon Emergency Hospital by the…read morerecommendation of Ohana Pet Hospital. This was ONE DAY after symptoms appeared ; inability to stand up, or walk and an Extremely Swollen left leg. The Vet that morning on staff, Dr Andrea W Armour literally sent us home with pain meds after taking an x ray and giving a pain injection. In 5 days my dog was dead. Had Dr Armour done a more extensive diagnostic and taken a sample/culture from my dog's swollen leg; (or from the skin on her belly which was turning purple and black) Had she started my dog on an IV of antibiotics for bacteria infection , my dog MAY still be alive. I have since emailed twice to the hospital without even a response. The lack of professionalism and lack of compassion from the team has left me with even more disappointment. I am saddened that the Vet Dr Andrea W Armour never even responded or reached out to share any condolences. I will NEVER bring another beloved animal to this hospital. Please don't go here.

    Atascadero Pet Hospital & Emergency Center

    Atascadero Pet Hospital & Emergency Center

    (237 reviews)

    Unbelievably great service. From our first phone call, of course on a holiday weekend, to meeting…read morethe front staff, and the talented vet techs. EVERYONE was kind, soothing and eager to help. My 11 year old Chihuahua-terrier mix dislocated her hip, she was crying in pain, we were beside ourselves, unable to help her. My husband called around who was open on a holiday weekend, and we found Atascadero Pet Hospital. They immediately invited us in to their beautiful facility and put my baby under anesthesia and put her hip back in place. We took her home in a hip sling, and she did wonderfully. We only had to give her the pain medicine that they sent us home with the first and second night. Today was our follow up and the hip sling is off and now we all have to do is pray that keeping her contained for a few more weeks with careful handling, her hip will heal and not need further surgery. I just can't express how much gratitude I have to these kind people and how wonderfully they treated us. I especially want a shout out to a young man, I think his name is Juan, young man, very handsome and just so in tuned to everything we needed to hear and how to take care of her once we got her home. He went above and beyond to make us feel comfortable and assured us that we could call anytime of day or night if something happened that wasn't right or if my pet was in pain. I can't tell you how much this meant to us. Monkey is healing. We are so relieved to know that there are experts out there that will help us and be kind to our animals. Of course, the surgeon and the vets were amazing as well, so thank you to them and thank you for the time that they also spent with us explaining our options. And I just want to add, that those inaccurate reviews of this wonderful facility are likely hyperbole. Being a healthcare provider myself, for humans, I know, you can't make everybody happy. And you can't make miracles happen every time. There are many variables to consider when making a recommendation about options for health, and quality of life. It may not be an easy fix, and it may not be the best for the pet. And sometimes that's hard to hear. And, quite frankly, healthcare even if it's for a pet, is quite expensive. It's part of being a pet owner (or human). I was actually quite amazed that my dog had full-on anesthesia and her hip put back in place and a sling placed for such a reasonable amount. It was even less than they had quoted us and, they didn't ask to do a bunch of bloodwork and everything else ahead of time. They just took her to surgery and put her hip back in. Amazing! I stand behind what I said, these people are very mindful and compassionate in the work they do.

    We were packing to go camping, when I noticed our 7 y/o labradoodle had gotten into some oatmeal…read moreraisin cookies and probably eaten 6. We took Waggy in to be examined. Everyone, from the person who greeted us to Dr. Anderson were wonderful. Our pup had to have vomiting induced, and it was pretty scary. We were given encouraging instructions on what to watch for. Thankfully, he is going to be okay.

    Stephanie Klein, DVM - All Creatures Great and Small - vet - Updated October 2026

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