CMS has been an excellent service for our mother over the past eighteen months. We have worked…read morewith them to provide companion care during the day hours and their staff are always very caring and attentive to our mother's needs. Tamaka, who oversees the CMS operation, has a client-first mindset/approach, and works closely and effectively with the family to ensure the appropriate level of support is provided and address any issues that might arise.

CMS took great care of my mother in Plano for over a year. They became like family to us. I…read morerecommend them highly for anyone needing attendant care services.

I can highly recommend this location. Bonnie is a new Director who runs this location and has been…read moreon site for about 4-6 months. She used to run another facility and once she left, it has changed drastically. Her kindness, caring way and tenacious oversight of the staff and residents make her a platinum grade Director. If you have any chance to bring your family here, please do so. I see if the former reviews from last year, things were not good. Having Bonnie here at this location is a true blessing for your family member. I wish they did a memory care along with assisted living in this location, it would be my first choice. I am bringing my father to Bethesda, but in Fort Worth because of the memory care option with assisted living (as he has Alzheimer's). Thank you, Bonnie for all that you do for others. We are so grateful to have been graced by your care and presence! Caroline Vigilante on behalf of Vernon Johnson

Great community, clean, doesn't smell, and accepts Medicaid! Staff is friendly and residents look…read morehappy (:

My parents lived at Villagio and they were very pleased with the staff as well as getting to know…read morethe other residents. They enjoyed the food as well as the camaraderie. Great place to live

Best experience and best customer service! I stopped by today and was seen right away. Thank you!read more

Since my initial phone call, I have dealt with great customer service and knowledgeable agents. The…read moreonboarding process was seamless and their communication is . Thanks Maurice, you are very professional and kind. I'm excited to come on board.

Prior to change in management in early December 2022, we were happy with this place. But it went…read moredownhill fast after new management. They fired a lot of staff and hired new staff that apparently have no training on caring for people with dementia/Alzheimers. Our loved one was mistreated and had bruises on them. Staff also yelled at family members when they visited. Staff recommended that our loved one to be "sedated," even though only a doctor can make this recommendation. We had to move our loved one to another memory care home. Several residents have already been moved out due to the current environment. I would not recommend putting your loved one in this place.

My parents lived at Bellagio and they were extremely pleased with the activities as well as the…read morestaff. I highly recommend this senior housing property. They truly care

Less than 1 star. Any family considering this company should study our opinion in this review and…read moreconsult Health and Human Services about their record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at this facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, always a red flag for an agency. It became a joke at the community which Harmony CG we'd get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent at this company than the corporate staff who are impossible to get ahold. The moment we informed them we were moving on from their services to another provider, however, we had no problem hearing from them. They discharged us within 24 hours via email which left us completely alone. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS. The day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck. They delivered the wrong meal to him at lunch (he's diabetic) and then we realized after they'd discharged him that he'd been left with a full diaper for HOURS. We are not the only families who've had these issues at this facility either, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure by Harmony Home Health. Do your research. Protect your family. I'd recommend finding literally any other option.

So caring and compassionate, always providing just what our family needed for our home health care…read moreneeds. With great customer service for anything we needed from the office.

We accepted nursing students to help for the needs in my husband health. The first one had an…read moreattitude, she did not like my husband making it difficult for her and us both, she became ill, and we accepted a second student. She was nicer and she did her duties that were written down for her. She came to work exhausted; I would go ahead of her and do things so she would not be asked to. We allowed her more time to do shopping as she had a very difficult time of it and would call and need extra help. She had a language barrier that at times was very hard to understand, making conversation unpleasant, and she would tell us she could not understand us. Victoria their supervisor was there to support them in all ways, you the client if reporting issues to her in my case were told that she would talk to them and that she did not want to have this conversation again. Lesson learned here for us is not to accept a student to work for you, their personal load just maybe too heavy for them to do a good job. Also, read the rating of a company before accepting their help.

The moment I took my brother in this place, we were welcomed by a great ambiance. My brother was…read moreliving with his addiction for the past 2 years and he was now living completely sober. Thanks to New Hope Detox Richardson. I would surely recommend this place.