Less than 1 star. Any family considering this company should study our opinion in this review and…read moreconsult Health and Human Services about their record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at this facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, always a red flag for an agency. It became a joke at the community which Harmony CG we'd get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent at this company than the corporate staff who are impossible to get ahold. The moment we informed them we were moving on from their services to another provider, however, we had no problem hearing from them. They discharged us within 24 hours via email which left us completely alone. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS. The day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck. They delivered the wrong meal to him at lunch (he's diabetic) and then we realized after they'd discharged him that he'd been left with a full diaper for HOURS. We are not the only families who've had these issues at this facility either, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure by Harmony Home Health. Do your research. Protect your family. I'd recommend finding literally any other option.

So caring and compassionate, always providing just what our family needed for our home health care…read moreneeds. With great customer service for anything we needed from the office.

We had daily in-home services for my mom with vascular dementia. The caregiver was kind and…read morecompassionate, taking the time to learn all about our family so she could have meaningful conversations with my mother. Nancy with Grannie Nannies went above and beyond to meet with us first and find out what type of caregiver would meet my mom's personality. She stayed in constant contact initially to make sure everything was working out on a daily basis and that our needs were being appropriately met - all while providing extra tips for me personally to help me care for my mom's dementia symptoms.

Flexible, Focused, Friendly! You think getting Three F's is a bad thing? I disagree. It's something…read moreto be proud of. My mom had surgery and she needed help at home considering my schedule was chaotic. Granny Nannies were very FLEXIBLE in not only finding time for me but also worked around my mom's schedule. They also offered FLEXIBLE pricing based on those needs This was the first time my mom had a surgery and she didn't know what she needed in terms of recovery. The Granny Nannie team FOCUSED on exactly what my mom needed, proactively took care of things for her and around the house. When I greeted the care giver in the morning, I was greeted with a smile. And when they left for the day, they left a smile on my mom's face. Just a wonderful team of FRIENDLY caregivers. I would highly recommend giving Granny Nannies a try if you or a loved one needs that extra care.

Dr. Harris is absolutely fantastic. This was my first visit for both myself and my daughter, and we…read morewere referred to her. Let me just say--the drive was more than worth it. She is very thorough, incredibly sweet, patient, and kind. Most importantly, she truly listens to your concerns and treats you the way a patient should be treated. You never feel rushed, and she takes the time to really listen. I also want to give a special mention to Bessie at the front desk. She is super personable and absolutely wonderful. Going to the doctor can sometimes feel anxiety-inducing, but from the moment we arrived and spoke with her, we felt welcomed and at ease. Bessie and Dr. Harris work extremely well together, creating a warm and positive atmosphere. We left feeling very pleased. I highly, highly recommend Dr. Harris.

I wish there were more than 5 stars. This is my new medical home. Everyone in this practice is…read moreamazing. The front staff are always kind considerate, empathic, and helpful. Dr. Morris-Harris always takes time to listen to me, she never rushes me, and always has my best interests physical and mental in mind when offering medical referrals. I know from her vast experience she is always giving me the best advice. I simply can't say enough about these wonderful and truly sincere individuals in this practice. My world is better with them in it.

I love the nurses and staff at Ameriprime Hospice. They are the nicest people. Thank you Ameriprime…read morefor being there when people need it the most!

We used this location of AmeriPrime in Richardson TX for our Mom's hospice care and they were…read moreincredible! Called and talked to Alex and he met me the next morning and had the hospital bed and other equipment delivered to our house early afternoon. He took care of all the details and coordination including having a nurse there ahead of my Mom arriving from the hospital. The nurse (Katrina) was absolutely an angel! She had over 4 years of hospice care and was so professional and compassionate and along with medications made sure Mom was comfortable and not in any pain or discomfort. Highly recommend!

Prestige Elite Living provided outstanding care for our family. the caregivers were compassionate,…read moreforthcoming, and professional. They were patient with answering our questions and brought clarity to the concerns that we had. The staff respected my grandmother and her desired to still feel independent while being assisted and loved on her. I am so grateful to them for how they handled her.

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family

Excellent patient care, so impressed with their coordination of care. There staff at the office are…read morealways to assist with all our needs.

felt bullied when we made the decision to change to a different hospice company because of poor…read morecare.

I got stung by a bee on a Thursday morning. Friday morning it started swelling and getting really…read moreitchy. I thought it was weird that I'd get an allergic reaction so late but I took Benadryl anyway. It didn't help. By Saturday evening it looked really bad so I reached out to Dr. Bonman to see if I needed to go to urgent care. She got on a virtual visit with me within the hour and diagnosed my INFECTION (not allergic reaction!) and prescribed me antibiotics. It was so quick and so easy. She saved me from having to drag my 6 month-old to urgent care on a Saturday evening right around bedtime. I could not be more grateful for her urgency in seeing me, her professionalism and expertise. My arm was feeling better by Sunday afternoon!

Our journey with Dr. Bonman began two years ago when she became the primary doctor for my elderly…read moreparents, ages 90 and 94. Her medical expertise and knowledge was expansive, as was her warm, caring and genuine bedside manner. It was evident immediately that she did not see them just as patients, but as people who had lived long and rich lives and were still valuable . She assessed their needs and provided personalized treatment plans, monitoring them weekly while making herself available to them and to me as their only daughter whenever needed. She probably spent more time cumulatively with them than all of the doctor visit hours combined in their lifetimes. If she doesn't have all the answers, she tirelessly seeks other colleagues and medical professionals to gain input before rendering a treatment plan or providing options. Dr. Bonman personalizes her outstanding professionalism with a sincere desire to get to know her patients and their families, and she has shared many of her own life experiences that have helped us in making decisions for my parents. Her expertise and personal care prompted us to begin using her as our family physician which ranges in age from 18 to 63. The rapport that she established immediately with our teenager is equally as outstanding as that wimy elderly parents. She is a rare find, it is evident that her greatest desire is to provide the best care on all fronts. Thank you Dr. Bonman .