Husband had brain surgery, we've been there for eight days. The staff is very pleasant very…read moreattentive. Very clean facility . The food is typical Hospital food some days. It's wonderful some days so so..There's been a few challenges. Their doctors own staff you couldn't ask for better..

Best physical therapy and the therapists are terrific. My husband went there not walking and we…read moreleft with him walking. The respiratory is fantastic. The techs are great.

Although I have limited experience with memory care facilities I have to say that Grand Brook…read moreMemory Care in McKinney has the most amazing staff. From sales to director of nursing to director, and most importantly, the caregivers and folks that interact with residents daily - every single one of these folks actually seem to like their work and care about the residents! They have regular Zoom meetings for family members and a group WhatsApp to share news and pictures of activities and events. It's truly amazing to me - and especially when this is a stressful time for family members too. So happy we chose Grand Brook for our mom!

From the owner: We offer you and your loved one with dementia, Alzheimer's, and other memory issues the very best…read morein memory care living. Our assisted living community in McKinney, Texas has been designed to specifically address the unique needs of those with memory loss. Every member of our staff is fully trained in memory care and the issues of Alzheimer's disease, and is there to care for your loved one with kindness, encouragement and understanding.

THANK YOU. My dad is…read morecurrently on hospice care and recently came to Baybrooke for a 5 day respit visit. He couldn't stop talking about the friendly staff and how nice the facility was. This is huge for him! The last time he did a respit visit (at a different facility), it was nothing but complaints and wanting to go home. But all last week while he was at Baybrooke, he was peppier than he's been in awhile, talking about a nurse from Florida and how nice it was that they took him outside to get some fresh air. I can't thank the staff enough for taking such good care of him. I live out of state and travel back and forth as much as I can, but it's not nearly as much as I'd like. It brought me so much comfort and peace to hear how comfortable he was and how kind and caring everyone was. 5 stars and a very genuine THANK YOU!

My wife pushed to button for help. An hour later she calls us to come up. It's Ike they don't care…read moreabout patients. Unless I am here to oversee things nothing gets done. I had to bring in food yesterday because she had no supper. She is here to rehab not to be forgotten.

I am absolutely shocked that this place has 5 stars. The place is clean, fine. The quality of care…read morefor the patients is zero. I walked in my friend's room and her water reservoir for her oxygen was empty AND her nostril tubing FOR OXYGEN was not even close to her nose. My friend is declining much faster , even in PT. THAT SHOULDNT HAPPEN.

My 90 year old mom had some complications from anesthesia after knee surgery. Denton Rehabilitation…read moredid a fantastic job getting her back on the road to recovery. The physical, occupational and cognitive therapies she received were outstanding. I can't even say enough about the nurses and staff that were supportive of us and making her feel welcome. They met her every need with a smile and tons of encouragement. As her at home caregiver, I went home every night feeling relief that she was in great hands. Thank you so much for your care!! Such a wonderful rehab and nursing center.

They are taking such good care of my mother! She needs wound care from a previous facility and they…read moreare on top of it! They have fun things to do each day, they encourage patients to eat in the dining room with others and have great food. She is very happy there.

What impressed me most about the Legacy Willow Bend is the staff and the sense of community. Team…read moremembers are attentive, compassionate, and clearly dedicated to making residents feel supported and valued. Residents themselves are engaged, friendly, and proud to call this community home, which speaks volumes about the culture. I would highly recommend The Legacy Willow Bend to anyone exploring senior living options in the area.

Preston wood is a very welcoming, clean, and loving place…read morefor both stay and clinical. I have enjoyed my clinical study at this site because of good nursing stuff and lovely residents. Thank You all for the opportunity to learn at your site.

How do I start? I had a friend that I watched pretty closely who was in the Preston would rehab for…read moreone week and then ended up in ER. When we got there the bed mattress that was supposed to be on the bed was on the floor for three days. No one took the time to put it on his bed to prevent bed sores. Next he was constantly being fed his evening meal at the same time of his breathing treatment. It was always at the same time and the food was cold when he was able to eat. He was told that was his set schedule for a breathing treatment. My question is, if his breathing treatment was at five and they bring the food in at five - why didn't they schedule that a little differently. The buzzers from all of the patient rooms were going off continuously and not a person in sight to help any of them. Lastly, he is one that had to have a man's diaper due to his kidneys. He had an accident and was trying to move around because of it being uncomfortable and fell off the bed sometime during the night. He laid there yelling help to around 7 o'clock in the morning. Which is why he ended up in the ER. He even had a touch of pneumonia because it was so cold in his room and his wife had to get him a blanket. As for me, I have spent many days in the hospital, nursing home, home healthcare and rehab centers because I am in ministry. This has been the worst experience I have ever had or seen in any of the facilities or stayed at with friends and loved ones. My thoughts are: they are not very attentive, nor caring for their patients. For the amount of money, the patient pays not including what Medicare or insurance pays, this is very poor in service and in care of the patients. My opinion is to put your loved one or friend in another rehab facility besides this one. They may change with leadership, but for now, it needs to be evaluated. Please check the facility yourself and ask lots of questions and make sure you're there wherever your loved one is to be sure they properly treated and cared for. I rated them a 2 because of thefood m. It was really good but the service of getting the food to the patient was unprofessional. Sometimes it would sit in the hallway for a while until the loved one went out to get it for the patient. I have to admit Physical therapy staff wasreally good with the patients and couldn't ask for better. If they could just get the rest of it to match up, this would be a good place to go.

My 98 year old dad stayed here for three weeks after having a mass removed from his colon, and the…read morecare he received was exceptional. He arrived extremely unstable and struggled to get in and out of bed, but the physical therapy, occupational therapy, and speech therapy teams were amazing. We saw steady improvement every day. Many cared for my dad as if he were their own father -- patient, attentive, and genuinely compassionate. Their kindness made a difficult recovery much easier for him and for our family. Elizabeth B., I can't thank you enough for the way you cared for my dad. Your humor brought light into some tough days, and your incredible attention to detail made us feel safe and supported. You were a blessing to our family. Victoria K. I truly appreciate the way you cared for my dad each afternoon and evening. You showed up with energy, patience, and skill -- especially when helping him with bathroom and showering activities. Your commitment during those tougher hours did not go unnoticed. Ann was also incredible. She helped us navigate the healthcare system, explained our options clearly, and made sure we understood each step of his progress. Any time we had a question or concern, the staff responded quickly and clearly. We met with them several times, and every conversation left us confident he was in good hands. The facility was always clean, organized, and safe. Thanks to the dedication of the entire team, my dad was able to return home sooner rather than later. We are truly grateful for everything you did to make that possible. p.s. I've never seen my dad gobble down fried catfish like he did, as well as many other meals, during his stay.

Heather at this facility looks after my father daily with the most exceptional care! They truly…read morefound a gem in her!

Skilled nursing, PT, OT. A group of healthcare professionals who are very patient with their…read moreclients. An experienced and kind medical team. We are happy to work with them.

From the owner: We’ll be your trusted companion on this path. Whether you require a break from caregiving, a bit of…read moreassistance to maintain your independence at home, or around-the-clock care, we can create a customized Care Plan that suits both your requirements and your budget. Each caregiver is highly skilled and supported by a dedicated Care Team comprised of in-house experts. This ensures that you’ll receive the care you require, the support you deserve, and you’ll always be kept well-informed and in charge.

The nurses here are amazing and they work really hard! The activities team is unbelievable, you…read morewon't find this dynamic at any other facility. The residents go on outings and they have a great time every day with all the activities that are scheduled throughout it the day. The rehab team is awesome! All the therapists work and communicate together to form individualized treatments for each person. Highly recommend this facility!

Good- Beautiful place Management- worst…read moreBiggest issue is "Nurses" Call bell rings for ever- no service, patient has to get up from bed and go to counter to ask they need help Nurse aid do not like you to give you shower try to avoid if possible Weekend you don't have nurse till late night, does not get medicine unless ask for it Very few nurse 2 or 3 are good and really care for patients Dr write an order for diet food because of health situation (Diana etc) you never get it or sometimes , so overall nursing department is the biggest issue

I stayed at Park Manor after being hospitalized for several months. My Respatory Therapist, her…read morename was Natasha, went above and beyond during my stay there. My nutritionist and speech therapist ,Karen, also went above and beyond. The care I had from the OT and PT team was outstanding. My recovery was not easy and I could have used another 6 weeks there but the care I received from my night staff and weekend staff was unbearable. Most of these staff were from agencies who didn't care about the patients. Most were there to sleep and earn a paycheck. I couldn't walk and I could barely use my hands and arms when I arrived there so I couldn't change myself or take bathes. It was a nightmare to get someone to help change my diaper. I was left there for over 4 hours and at different days I was told that they didn't get paid enough to change me. I was taken a bath twice during my time there. The two night CNA's were the laziest nurses there. There was one RN who constantly worked double shift. He became familiar with my care and became one of the best nurses there. His name is David. One more thing....when I was ready to be released my social worker failed to order my supplies so I couldn't be released. Her name was Rebecca. My ex-husband had to meet with her to show her how to do her job. I was told I would not have to worry about my last week at the facility but I then received a bill a month later. So, if you decide to send your love one to Park Manor make sure you are there on daily basis for as long as you can. Especially at night and weekends. The food was awful....I lost a lot of weight there. If the employees were all paid by Park Manor then my rating would be different. Park Manor needs to have employees during the weekend and not depend on agencies they are hurting your business.

This place is terrible do not put your family here they never take care of their patients, mold in…read morethe AC units, never get help when they ask for it even in emergencies, this place smells awful when they ask for help they don't get it or it takes to long for the nurses to come help they get treated unwell and there is no physical therapy as in they have no way of actually getting some what better. it took over 20 minutes for me and my family to get in because no one was at the front desk or answering the bell so please DO NOT put any famliy member here for their sake They never answered the phone for any phone line so please beware of this