I was overcharged for the transportation from my home to the hospital and the transport back to my…read morehouse. Jayne

I had a Back procedure done 12-28-21. I needed a round trip, pickup from my house and take me too…read moreBaylor Hospital, and pick me up and drive me home. Mike the owner of the Company, handled my case himself. His charges were 75% cheaper than the completion, totally awesome was his services, on time and prompt on the pickup both ways on this procedure. Mike, and his Company are 100% legit, professional, and treated me with 100% respect and Integrity, at all times. I will definitely be using him again. Baylor's pain Clinic in Plano, took his card as well and will start referring patients to him as well. He and his Company is the Best in the DFW area. 100%. The best in DFW for Transportation services.,to and from your Hospital or Clinic. Actually this review deserves a 6 star if I could give it.

My brother was a resident at DaySpring Assisted Living in Plano, TX. He was not an easy person to…read moreget along with and had gone through several other caretakers, until HomeWell assigned Valery Ngundu to him. It's hard for me to put into words how wonderful Valery was to and for my brother. He was kind, understanding, a great listener, and has a way of working with a person like my brother to even make him smile and laugh. I believe Valery made the last few months of my brother's life not just bearable but peaceful. I will always be grateful to him. HomeWell has a wonderful employee who I'm sure will succeed in his studies to become a nurse. I wish him the very best and thank HomeWell so much for assigning my brother's care to him.

Homewell was a lifesaver when I was faced with relentless caregiving for my dear loved one. They…read moreworked to address the hours needed and personalized the care needed as it changed. Their service is broad to include companion, bathing, feeding & light housekeeping & transportation. Personnel was great overall . I would recommend Steve and Leslie Whatley's Homewell for care of your loved one.

Since Home Care Assistance became The Key the level of service has gone down markedly. All of the…read morearea managers have changed since Home Care Assisstance transitioned to The Key. Over the past 6 months my mother has been left alone without a nighttime caregiver on 3 separate occasions. She is unable to get to the bathroom on her own so she spent the entire night in her chair unable to get the bathroom. The lack of a caregiver was never communicated with the family so they could care for their mother while she was uncared for. The response from The Key has always been a simple apology with no other offer or promise to even do better. Unfortunately, it seems The Key is most interested in making money and not providing quality home care for elderly people and their families who are relying on them to care for loved ones.

Literally overnight I was trying to research Medicare/ Medicaid, home health care options, grocery…read moredelivery, pet care, housekeeper and wheelchair transportation to name a few!! I was not prepared for my father to decline so quickly and I was so lost. This whole process has been incredibly overwhelming especially when you are trying to set up accounts, understand rules & policies, find services that are reliable and can meet your needs asap. Completely distraught, on a Saturday morning, I called several in home health care agencies. Most of them have answering services or recordings to leave a message. I waited for a call back. No one was available to talk to me. Home Care Assistance was the third agency I called to get help for my Dad. "Christina" answers the phone, she speaks clearly, and has a talent for comforting you. I was looking for someone to rescue me!! I expected an aide to come out that Saturday morning (not knowing the industry standard process). The owner himself, Matthew P., came out to our house within 2 hours to evaluate my dad on a Saturday afternoon. Matthew was professional, kind, patient, understood our circumstance and made several suggestions to help us sort through the care we needed. Matthew did his BEST to get someone to us that night but couldn't on such short notice but he did get an aide to us Sunday morning at 8am. A Certified Nursing Assistance named Sisa showed up on time and hit the ground running!! Her level of care was off the charts beyond our expectations. Sisa made two meals, vacuumed the house, transferred my dad several times, toileted him, bathed him, interacted with him and much much more. Sisa saved ME and has been a perfect fit for my both of my parents. I've hired this aide for 12 hours a day until the end of the week until I can figure out more about Medicare. FIVE STARS for Home Care Assistance!! I am so thankful grateful and appreciative and will be using their services over and over until the end of life phases for both of my parents. THANK YOU!!! UPDATE: My dad passed away 01/05/18. It was quit a journey.

CMS has been an excellent service for our mother over the past eighteen months. We have worked…read morewith them to provide companion care during the day hours and their staff are always very caring and attentive to our mother's needs. Tamaka, who oversees the CMS operation, has a client-first mindset/approach, and works closely and effectively with the family to ensure the appropriate level of support is provided and address any issues that might arise.

CMS took great care of my mother in Plano for over a year. They became like family to us. I…read morerecommend them highly for anyone needing attendant care services.

My sister spent 2 years at jennifer's Angels before she died. Jennifer and Nancy gave compassionate…read morecare during her time there. Lana loved them as family. They loved her back as much as she loved them! I highly recommend Jennifer's Angels!

I found myself in need of an immediate home for my mom September 2021 the day I lost my dad. The…read morefirst night mom was at Jennifer's care home she was pushed and had to go to the hospital. She had a major hematoma on her head and her eyes were glazed over until her death 15 days later. Mind you this is the same day my father died whom I loved more than anything. Two days after the first fall she was pushed and her hip was fractured. The 15 days my mom was in their care before she died was filled with pain and abuse. My mom also had long term care insurance and Jennifer had assured me that they would take her insurance, they did not. Jennifer nor her house manager Jae ever returned my calls, texts or emails. There are many other things that happened but I'll leave it at that. Run from this place as fast as you can.

Excellent, caring and responsive care team and management staff. Solutions based and…read morecompassionately serving our Dallas market. 5 star market partners! We love them! Thank you for your dedication and loyalty to the community!

I've had the best experience here. And it's not just for Seniors! I'm 54 and was released from a…read morerehabilitation facility and needed help showering, dressing etc. They sent the most wonderful caretaker. Highly recommend!

I received a horrible second degree burn on my leg last week and Jo Alch has been coming over daily…read moresince my accident to clean and re-bandage my burn. She is amazing. She is the most caring and most gentle person I have ever met. From the first day she treated me like we were old friends. I was comfortable around her from the first minute we met (which I feel is super important when it comes to someone in the medical field). She sympathizes with the fact I'm in pain and does everything in her power to make the cleaning of the wound as bearable as possible (if you've never had a bad burn, this is practically impossible). I wish I could give more than five stars, I highly recommend her!

From the owner: Home health care agency dedicated to providing compassionate in-home care for your loved ones. Our…read morelicensed nurses and skilled caregivers provide critical care services, long-term and managed care along with other personal health care services that allow our clients have an improved quality of life at home. Our mission is to offer these skilled services by our compassionate and professional personnel to those who need help caring for themselves. We feel that all of our clients, regardless of their station in life, deserve to have the best health care possible. Our job is to care for our clients so they can maintain their independence in the comfort of their own homes. Call us today for a consultation!